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This Brand Can

Does anyone out there still doubt that women’s sport offers one of the most exciting opportunities in sponsorship?

In a week where Synergy is hosting #ThisGirlDoes, a brilliant panel exploring why no brand should be without a strategy for women and women in sport, it makes sense to have a quick look at how rightsholders and brands can work together to not only fuel this fire, but benefit from it. And it’s actually pretty simple:

Where possible, any rightsholder with both men’s and women’s propositions should commercialise them separately. And where they are not currently commercialised separately, brands should ask for them to be.

The fact is that most big properties that have both men’s and women’s propositions still tend to bundle them together. Sponsors of the FIFA World Cup (let’s be honest, no-one sponsors FIFA, they sponsor the World Cup), get the Women’s World Cup as part of the deal. The exact same thing applies to the UEFA European Championships, the Champions League, the RBS 6 Nations and the ICC Cricket World Cup. Similarly, if you sponsor England Rugby, Arsenal, Manchester City, PSG or any other major team, you typically also get the women’s team thrown into the deal. While this may simplify things for both rightsholder and sponsor, it is not necessarily the best solution for either side.

One competition where this is not the case is the FA Cup, with the Emirates FA Cup and SSE Women’s FA Cup running side by side. Synergy have been working closely with both SSE and the FA from the beginning to create a bespoke programme for Women’s/Girl’s football, so we have seen the power of this unbundled approach first hand.

By bundling the men’s and women’s propositions together, rightsholders are likely to be leaving value on the table. Basically, this sponsorship version of Buy-One-Get-One-Free doesn’t attribute the appropriate amount of value to the Women’s proposition. How much value do the FIFA World Cup sponsors attribute to their Women’s World Cup rights? Would Emirates expect to pay any less for their overall sponsorship of Arsenal if the Women’s team had a different brand on their shirts?

This isn’t to say that those sponsors don’t value the women’s property at all – of course they do. It’s just that they don’t value it as much as a brand that wants to focus on the women’s property in its own right. And a brand that values it more highly will also be willing to pay more for it.

The brands that value the women’s propositions more highly in their own right are also the brands that are going to create more powerful activation campaigns. Although a slightly different form of unbundling, what Sainsbury’s and Channel 4 did with the Paralympics was one of the most powerful lessons from London 2012. As “Paralympic-only” sponsors they could identify what made the Paralympics so uniquely powerful and could focus their activation budget on bringing it to life. They were able to create brilliant Paralympic campaigns – not just Olympic campaigns that ran during the Paralympics.

There is no doubt that this same principle applies to brands that want to tell empowering women’s stories. As an industry, we need to make sure that they have access to great properties that will allow them to do so. Campaigns like This Girl Can, Always #LikeAGirl, Dove Real Beauty Sketches, Under Armour #IWillWhatIWant and Nike #BetterForIt show what’s possible when a brand gets it right. And it’s a strategy worth pursuing as research by Google suggests that women ages 18-34 are twice as likely to think highly of a brand that creates an empowering ad about women and nearly 80% are more likely to engage with it.

So brands with a strategy for women and women in sport can create better, more relevant and more targeted activation campaigns, while rightsholders can extract more value. Imagine the Possibilities.

Breaking the Model

Sports marketing was invented in the US at a time when broadcast TV was most definitely king.  The problem is that shifts in audience behavior and technology have made the media environment much more fluid.  In a recent survey we commissioned with Deep Focus/Intelligence Group (our Sister Agency at Engine) questioning nearly 4,000 people on their sports consumption behaviors, a whopping 83% agreed that the way they are consuming sport has changed significantly over the past 5 years. Quite simply, the traditional sports marketing model hasn’t kept pace with this change – it’s time for disruption.

 

The fact that broadcast TV ruled the roost when the model was established meant that broadcasters were able to set the rules.  One of these rules was a precedent whereby broadcast contracts contained an obligation for the rightsholder to guarantee a minimum level of spend with the media owner.  This obligation, in turn, is passed on to the sponsors. In pretty much every sponsorship contract we see in the US, there is a significant “minimum media spend” clause. (As an aside, that kind of clause simply doesn’t exist in the UK, thanks to the non-commercial nature of the BBC.)

This arrangement clearly makes perfect sense for both the media owners and the rightsholders. The media owners significantly reduce their financial risk as the guaranteed income partially offsets their rights fee, while the rightsholders ensure a minimum level of activation from their sponsors.  Sometimes, the rightsholder is the media owner, which makes that clause particularly attractive!

 

The problem is, in this day and age, the “minimum media spend” clause is nothing short of a disaster for sponsors.  The only thing it guarantees a sponsor is a sub-optimal activation campaign.

Firstly, it can force sponsors into inefficient media strategies. For example, one of our clients is an asset management firm whose (significant) media budget is targeted squarely at Financial Services professionals. Primarily, that means advertising outdoor in financial centers (eg. posters, taxis, airport takeovers etc.) and advertising on TV, online and in print with the key financial channels and business titles. Forcing them to spend any of their media budget with the rightsholder’s media partners is literally forcing them to waste money. Of course this is a relatively extreme example. In most cases the sponsor will choose to use a portion of their media budget with the broadcast partners anyway as a means to reach the audience of the sport, teams or events they sponsor.  But, if that’s the case, why do we need the “minimum media spend” clause at all? That’s the kind of “protectionism” the US usually stands against.

The next consequence of the “minimum media spend” clause is that it leads sponsors towards advertising-heavy activation campaigns.  With so much cash committed and so much inventory to fill, it’s obvious that the activation starts with advertising. The problem is that with such a large chunk of the budget accounted for by the media obligation, the activation often ends with advertising as well.

Over 60% of US sponsors use their advertising agency as their lead agency on their sponsorship campaigns, but that just re-enforces the issue.  Advertising agencies might create great advertising campaigns – but great sponsorship campaigns need to be so much more, because the fact is that fans are consuming sport in a completely new way.

This was clearly demonstrated to us in New York recently, when we went to a sports bar to watch the Mets take on the Dodgers in the NLDS.  Clearly, the crowd were glued to the TV during the game, but it was a completely different story between innings.  While the TV played advertising (much of which was from official sponsors), almost everyone in the bar was looking at their phone – checking their social media platforms of choice for more information and opinion on the game they were watching.  So, collectively, brands were paying millions of dollars to be on TV – but no-one was watching.

 

In the same Deep Focus/IG study we discovered that around half the people under 35 are constantly checking their social media channels during a live game. The reality is that audiences are spending more and more time beyond the reach of traditional advertising, and sponsorship campaigns have to follow them.

This reliance on advertising also means that sponsors have lost the initiative when it comes to finding new and innovative ways to engage with the audience.  They are leaving it all to the rightsholders, who are coming up with an ever-increasing list of “micro-assets” for the sponsor to buy.  As this blog in April explored, there’s nothing wrong with the “FedEx Air and Ground Player of the Week” or the “Maytag Filthiest Play of the Day”, as long as there is a great campaign around it.  But, too often, there’s not, which is probably the reason why these micro-assets don't resonate with the audience.

We tested this theory in the Deep Focus/IG study by giving the audience a list of 30 micro-assets and asking them which ones they recognised.  The twist was that 21 of the micro-assets were real and 9 were completely made up.  The result: the 2nd most-recognised micro-asset was completely made up (Dunk of the Day presented by Dunkin Donuts) and there was no statistically significant difference between the average awareness levels of the real and made up micro-assets.

What we are left with is far too many sponsorship campaigns that consist entirely of advertising (to fulfil the “minimum media spend” clause) and “micro-assets” to tick the fan engagement box.  And if sponsors do look to push things through different channels like PR or experiential, then it is usually some isolated activity that is not connected to the central campaign idea.

There is clearly a better way to think about sponsorship campaigns.  One which is rights, media and channel neutral; which plays out one central idea through the very channels that the audience is actively using; which has no conflicts or vested interests; and which encourages rather than restricts innovation and creativity from brands. One of our favorite recent campaigns is the Madden '15 GIFerator.  Innovative, built on a solid fan insight, social at its core and not an ad or micro-asset in sight.

But this kind of disruption isn’t easy.  The fact is that there is so much vested interest already in play, as the existing players (from media owners to large agency groups) aim to protect the revenue associated with the status quo. So the only ones who can disrupt this market are the brands.  Brands who recognise that it takes more than an ad and some off-the-shelf micro-asset to connect with fans and who understand that they need to be driving creativity and innovation in this space. Brands who realise that we need to break the old model and replace it with something born in the connected era.

Be Cool, Be First: Does the Quest for Original Activation Concepts Come at the Expense of What’s Right for the Brand?

All marketers are seeking that ‘first’, that innovative use of technology that is going to garner awards and make their brand, their agency, or themselves famous. In this quest for originality, however, there is the danger that new technology in our industry is being used purely for the sake of it – with very little strategic rationale for the brand involved.

At Synergy, we are of course tracking with interest the evolution of this technology, but the challenge we face week in, week out is to ensure that we are creating both innovative and effective sponsorship campaigns. We therefore recognise the importance of continuing to offer original thinking, but are keen to discourage the ‘it’s been done before (and is therefore not appropriate)’ attitude than can be prevalent in the industry.

We believe that it is not necessarily about winning the race to use any new technology – but instead ensuring that this tech is used appropriately to make sponsorship activations as authentic and impactful as possible.

So why are we so interested in correctly handling this balance between utilising new technology at both the right time – and also for the right reasons – in the first place? As sponsors increasingly look to reach Millennials, we know that these digital natives fully expect their interactions with brands to be grounded in technology, and are eager to try out new things (even if they can’t yet envisage how these forthcoming devices are going to influence their lives). The onus therefore lies with brands to attract and then engage with this audience through digital activity that makes their experiences both memorable and sharable. Clearly, for things to be memorable for Millennials, activations need to feel fresh and different, and this audience is less likely to share something that is starting to feel old hat – so timing remains a crucial consideration. The Fall/Winter 2014 Cassandra Report from Engine Group agency The Intelligence Group reiterates this: Millennials ‘want to be the first to do or share something, [and] they admire brands that take this approach too’.

To ensure that we are creating original activation concepts for the right reasons, two key questions need to be answered:

Does the technology being used…

• …play an authentic role for the brand?

• …make the experience better or solve a problem?

If the answer is yes, then our thoughts can turn to how we can create impactful and engaging experiences that are seamlessly grounded in this tech.

We wanted to share some examples of brands using emerging technology in the recent past in truly authentic and innovative ways (whilst not necessarily being first to leverage them) that have helped set the benchmark for the future.

3D PrintingCoca-Cola & EKOCYCLE Cube

Coca-Cola, in collaboration with will.i.am, have invented a 3D printer that uses a cartridge made in part from recycled plastic bottles, to create an array of lifestyle products – with the aim of bringing 3D printing to the masses. This initiative clearly fits as part of Coca-Cola’s commitment to sustainability and also has the potential to make recycling relevant to a younger audience. It will be interesting to see, however, whether The Cube’s retail price of $1,199 really helps lead to the democratisation of 3D printing.

According to Cassandra, 72% of trendsetters have heard of 3D printing and are interested in this, and as this technology begins to reach the masses, it could provide a great solution for a sponsor looking to give away bespoke, branded merchandise to fans at sporting events, for example.

Internet of EverythingOptus Clever Buoy

Optus, the telecommunications company, wanted to show the breadth of their network coverage and solve a genuine problem in Australia – creating the world’s first shark-detecting ocean buoy. Sensing their movement using sonar, the buoys then send instant alerts to lifeguards via Optus satellites. ‘The Internet of Things’ has been widely discussed in recent years, but this is one of the best examples of a brand using this connected technology to solve a long-standing, real-world issue, as well as to highlight one of the company’s key infrastructure strengths.

From a sponsorship perspective, this technology could be naturally used by Optus or organisers in surfing competitions, alerting surfers (via smartwatches) of any hidden dangers in the deep.

It will be interesting to see if rightsholders and sponsors will begin to find a role for innovative examples of NPD such as this. Saracens, a leading Aviva Premiership rugby club, plans to assess real-time data around the impact of big hits on the rugby field, which is a great example of a rightsholder using new technology to address a genuine challenge facing their sport.

3D ScanningJohn Lewis and Monty’s Magical Toy Machine

John Lewis teamed up with Microsoft Advertising UK to produce an effective and emotive in-store activation that quite literally brought to life their Christmas 2014 TV ad. Using advanced 3D mapping technology, they gave children the chance to bring in their own soft toys and then watch them come to life in front of their very eyes, just as Monty the Penguin did. With this, John Lewis creatively connected an otherwise unrelated technology to deliver a genuine moment of wonder for children and parents alike.

50% of trendsetters have heard of image or facial recognition technology* and we have already seen a few nice examples of this technology being used by brands. Wouldn’t it be great to see this in a sporting experiential arena – anyone fancy shadow boxing with Floyd Mayweather?

Wearable TechVB Cricket Watch

Another great example from Australia – with Victoria Bitter using their sponsorship of the Australian cricket team to offer fans the world’s first ‘cricket watch’, a wearable timepiece that delivers live scores from the Aussie matches by pairing with a compatible smartphone. Supported by an on-pack consumer promotion and a multi-platform campaign, this is a really nice example of a sponsor improving the fan experience (and we all know how much the Aussies love their cricket) through the appropriate use of new technology and also generating widespread PR through this ‘first’.

Only 18% of trendsetters have currently heard of smartwatches and tried them out (The Cassandra Report Digital Fall/ Winter 2014), so this is a great example of a brand using technology first, but in a relevant and engaging way.

There is a school of thought that brands are taking a risk by using the latest technology before their target audience can fully appreciate it. Whilst this approach can bring the obvious benefit of a completely novel and fresh experience, it does raise the possibility that consumers will only associate certain technology with marketing campaigns, which in turn could bring a degree of cynicism.

We know that Millennials don’t like being ‘sold to’ and therefore, if new technology isn’t being used to genuinely improve an experience (or worse, seen as a poorly thought out gimmick), then this approach risks damaging both the brand and the tech in question. This is a criticism that has been levelled by some at the Oculus Rift headset – and despite a few interesting activations involving this specific hardware – it is fair to say that we’re yet to see a game-changing execution using this equipment. With the big money purchase of the company by Facebook and the news that they are to launch a consumer product this year, however, it’s likely to be a case of when, rather than if.

There’s no question that the pace of technological innovation will continue to create new opportunities for sponsors – but rather than racing to be first, the marketing challenge for brands remains as it always has been: to reach their target audience with key messages in a relevant and authentic way.

The challenge for how sponsors use new technology should mirror how they approach key strategic considerations: it’s not just about white space, but right space; not just real time, but right time – in terms of tech, think less first-mover and more right-mover advantage.

Matt’s blog comes from Synergy’s Now, New & Next sponsorship outlook for 2015, which can be viewed in full here.

Should Sponsors Resist Contractual Activation Guarantees?

In modern sponsorship, success is most frequently characterised as being about win-win partnerships, where both sponsor and rights holder benefit from the shared value created - in other words, the synergies - by activation at scale. When this happens in the UK, it's usually the result of the sponsor delivering on a generally non-contractual commitment to activate.

However, at Synergy, we work on sponsorship contracts with rights holders around the world, and it's not uncommon to see contractual activation guarantees, particularly in the US. These can take several forms, including guaranteed activation spends, 'activation pots' (where the brand can choose from a menu of items provided by the rights holder) and/or  activation commitments, such as leveraging on-pack to a minimum scale or dictating mandatory markets to activate within.

There is further complexity when rights holders dictate the channels that sponsors must use as part of their media buy. This typically takes the form of minimum media spend with the official broadcast partner, as part of a wider deal between the broadcaster and the rights holder. And in the latest potential evolution, the NBA is exploring mandating jersey sponsors, as part of any deals brokered in the future, to spending guarantees with its broadcast partners Turner and ESPN. Although terms of this are still very much under consideration, it is in response to fears from the broadcasters that brands with jersey sponsorships won't need to buy as much of their media.  Of course it is not directly comparable, but imagine if Chevrolet, Emirates, Standard Chartered or Samsung were contractually obliged to buy a minimum number of commercial spots on Sky as part of their Premier League shirt sponsorship deals.

We are now beginning to see more and more of these type of clauses creep into contracts in the UK. So, what are the benefits and disadvantages to rights holder and sponsor?

It is easy to see the benefit to rights holders of being contractually guaranteed an active sponsor, who will take on the financial burden of promoting the asset, thereby increasing its visibility and value.

Contractual terms also protect rights holders at the end of longer deals, when it is not unusual for sponsors' interest in activation to wane.

It is less easy to see the wins from the sponsors' perspective. By being forced down certain paths, sponsors have less choice and flexibility on how they activate their sponsorship.

A minimum spend in itself could also be construed as counterproductive, as spend levels are not necessarily a proxy for reach or efficiency of messaging. Digital and Social in particular, can be highly targeted, with less wastage than channels such as Out of Home or TV, and are generally considered to be more cost efficient. If activated smartly, sponsorships can be leveraged on a tight budget.

Dictating a minimum spend in broadcast can also limit a brand's ability to activate creatively across other channels, with budget tied up in costly media buys. It can also be strongly argued that brands know their own audiences and how to interact with them better than anyone, so are best placed to select their media strategy.

As Tim Crow suggested recently in his blog on the IOC’s Agenda 2020, imposing geographical obligations is equally unpalatable for sponsors. The IOC is contemplating this to stimulate local activation by TOPs, and whilst National Organising Committees naturally want to see these global brands activate at scale in their territories, sponsors have their business priorities across the globe, which demand the focus of their marketing budgets.

In truth, it is a very fine line between ensuring that partners are, and remain, active and simply trusting them to activate effectively. Rights holders will argue that they are simply safeguarding themselves against being used as a media buy, with little incremental benefit to themselves. The balance needs to be found where clauses are included with contracts to ensure that this doesn’t unduly restrict sponsors' freedom of choice.

Why ‘Top-Down’ Is Better Than ‘Bottom-Up’ For Sponsorship Activation

Most brands know sponsorship is a great way to connect their brand to their target audience. Most brands strive to deliver great campaigns and activation programmes. Most brands take a ‘bottom-up’ approach to campaign activation.

Most brands get activation wrong.

But why is this the case? More importantly, what can brands do about it?

In simple terms, a ‘bottom-up’ approach to campaign activation mean brands (in this order);

1. assess the sponsorship rights at their disposal

2. devise the activation programme to leverage those rights

3. articulate a campaign idea to connect the activation programme to the brand

Successful brands take a ‘top-down’ approach to campaign activation, meaning they start from the top with the campaign idea itself. Only once the blue sky thinking has been done do thoughts shift towards grounding the central thought that connects the brand, asset and target audience to an activation programme and sponsorship rights. Implementing a ‘top-down’ approach is the only way to ensure the brand tells a rich, compelling and coherent  campaign story.

P&G’s “Proud Sponsor of Mums” tagline has proven fertile ground for rich campaign ideas to connect brand, target audience and asset. The brand’s global sponsorship agreement with the International Olympic Committee enables the company to take the Olympic Games to the 4 billion consumers worldwide served by P&G brands. For the London 2012 Olympic Games, the consumer goods company created the Nearest & Dearest platform, which supported the friends and family of all the athletes in the lead up to and during the Games. Rights were also put to use in “The Hardest Job is the Best Job - Raising an Olympian” campaign, which brought to life the dedication of mums across the world in helping their kids to achieve their dreams. First channelled through digital and social media platforms 100 days before the Opening Ceremony, P&G leveraged every asset available to maximise the sponsorship.

Capital One’s overarching campaign idea to 'Support the Supporters' has been brilliantly brought to life through their sponsorship of the Football League Cup, better known as the Capital One Cup.

Stepping in to help Shrewsbury Town FC increase stadium capacity ahead of their Round 4 tie against Chelsea is a good example of an activation linked to a great campaign idea.

By its very nature, the League Cup presents Capital One with the opportunity to activate at each round of the competition, helping the brand uphold its commitment to supporting the supporters through great activation.

In another example from this season, Capital One gave Nottingham Forest FC fans the chance to unite and pay their respects to Forest legend Brian Clough. The Nottingham-based credit card company handed out over 1,000 iconic green jumpers, synonymous with ‘Cloughie’, to all Forest fans who travelled on the official supporters’ coaches to White Hart Lane for the tie against Tottenham Hotspur in September. The gesture struck the right chord amongst players, fans and media alike, helping reinforce Capital One’s commitment to the territory of ‘Support’.

BMW’s “Drive Your Team” campaign and branded content at the 2014 Ryder Cup also stood out for all the right reasons. Not only did it represent the brand and product values, it gave fans high-quality, emotive and selective content to help them get behind their team by using the #DriveYourTeam hashtag.

BMW has a rich heritage in golf, sponsoring the Ryder Cup and other golfing tournaments, and kicked off their 2014 Ryder Cup campaign with an integrated social activity, including a full BMW Twitter profile takeover, followed up with a fan competition (for Ryder Cup tickets), live content and finally rounded off the activation with a series of celebratory images.

Brands that put first things first and implement a ‘top-down’ approach will continue to create the showcase campaigns of tomorrow. Ultimately, brands which go ‘bottom-up’ may risk ending up at bottom of the pile…

A year like no other: Synergy’s 2014

As another year comes to an end, now seems a suitable time to reflect on a whirlwind 12 months for Synergy.

Here we outline some of our most innovative work in 2014, what the wider implications are for the industry, and what other campaigns have caught our eye and set the benchmark for what will undoubtedly be another busy and exciting year:

JANUARY

What we did:

2014 kicked off slightly early for some of the team at Synergy, who were at Twickenham activating IG’s inaugural sponsorship of The Big Game. Through the ‘Big Game, Bright Lights’ campaign, we looked to capitalise on the down-time that half-time offers and re-invigorate the crowd for the second half. By innovatively using Twickenham’s LED inventory, fans experienced an audio-visual spectacular that connected IG’s brand with Harlequins and gave fans the chance to win some amazing prizes.

Industry insight:

Half-time at sports games have often felt like a necessary evil for sports fans in the UK; a short break to allow the players to recover and fans to visit the facilities. The Pepsi Half-time show at the SuperBowl in February emphasised that US sport is still the benchmark for half-time entertainment, but IG’s work at Twickenham showed that, with a clear insight and innovative use of standard sponsorship inventory, the half-time break may no longer simply be used as an excuse to get the drinks in.

FEBRUARY

What we did:

The RBS 6 Nations tends to dominate the sporting agenda in February, and is often when Synergy is at its most active. As part of the RBS 6 Nations activation, Synergy helped to produce a series of films based on defining moments from the tournament. These films truly encapsulated the values of sportsmanship, perseverance and teamwork that the brand and the fans love about The Championship.

Industry insight:

Capturing sport’s inherent ‘truths’ like this, and amplifying them to produce content of interest, based on real insight, is a gift that fans want to receive. Guinness also managed this feat, with their films in honour of Jonny Wilkinson, Shane Williams and Bill McLaren, whilst Barclays’s impressively moving Premier League film captured the essence of the match day experience that makes football so special for fans, and so valued by brands.

MARCH

What we did:

The Capital One Cup Final in March saw the climax of Capital One’s season-long campaign focused on ‘supporting the supporters’. As part of the Final activity, Capital One looked to maximise the audience of the final by offering free Now TV passes to those not lucky enough to have access to Sky Sports. This was a big gesture that delivered true value to football fans, who would otherwise have missed the first final of the 2013/14 season.

Industry insight:

Extending the true excitement of an event beyond those lucky enough to attend is a challenge facing a number of brands and rightsholders. However, alongside Capital One’s work, there have been a number of other examples in 2014 of brands bringing events closer to non-ticket-holders. Two that we particularly enjoyed were The National Theatre’s continued commitment to its National Theatre Live programme, which involves live screenings of theatre shows at local cinemas, and Manchester United’s partnership with Google+ that allowed fans around the world to ‘be’ at Old Trafford by appearing live on the pitch-side perimeter boards.

APRIL

What we did:

In order to kick off MasterCard’s partnership with Rugby World Cup 2015, Synergy created a photo moment on the Thames involving All Blacks legend Dan Carter kicking conversions over Tower Bridge. As emphasised on the Synergy blog, a good photo idea has to be reinforced with insight and good management in order to be successful. Both of these boxes were emphatically ticked here, with the resultant images capturing the imagination of the national media and providing one of the most compelling sports PR shots in recent memory.

Industry insight:

Other striking PR shots that grabbed our attention this year included the Yorkshire Building Society dying 150 sheep yellow in honour of the Tour de France and Puma’s water projection on The Thames to launch the new Arsenal kit. Once again, these examples looked fresh and innovative and therefore excited the media and fans alike.

What we did:

BUPA’s ‘My First Step’ campaign looked to get more people running by emphasising the ease with which people could start, or re-start, training. As part of the planning, BUPA and Synergy found that 60% of UK adults believed that their bodies would not be up to running once they reached 60, a myth BUPA looked to dispel as part of the campaign. 63 year-old non-runner Jennie Bond was recruited as an ambassador, as we followed her training journey that culminated in her completing the BUPA London 10,000 event.

Industry insight:

Consumer insight is clearly crucial for a successful sponsorship campaign, with the best examples based on thorough planning. Whilst the success of the ‘My First Step’ campaign was built on a relevant and robust consumer insight, we make no excuses for including another piece of Synergy work from 2014 that emphasised the importance of understanding a target audience. Ahead of Round 4 of the Capital One Cup, Capital One gave Brian Clough-style green jumpers to Nottingham Forest’s away fans at Tottenham as a tribute to their legendary manager. The story and images received widespread acclaim and, whilst the execution was impressive, the success of the story was thanks to the team’s insight around the 10th anniversary of Clough’s death and his unforgettable status within the game.

JUNE

What we did:

June at Synergy signalled the launch of Coca-Cola’s ParkLives project. Following many months of in-depth planning and research, the aim of getting more people more active more often was brought to life through this bespoke programme in partnership with local councils, which provides free activity classes for local people in local parks in cities across the UK.

Industry insight:

The planning for the ParkLives campaign re-iterated that self-created programmes can often be the best way for brands to achieve their CSR goals, rather than simply buying an off-the-shelf proposition. Another great example of this in 2014 was Western Union’s ‘Pass’ programme around the brand’s UEFA Europa League sponsorship. Each successful pass made during the competition signified a contribution of financial support for quality education of young people around the world.

JULY

What we did:

The SSE team at Synergy were up in Glasgow at the 2014 Commonwealth Games for the culmination of the brand’s GoGlasgow campaign. One of our many roles up in Scotland was managing SSE’s experiential activity on Glasgow Green, which allowed fans to capture a unique photo of themselves supporting their nation. Importantly this activity linked seamlessly into SSE’s wider campaign and fed into a digital leaderboard that acted as a real-time tracker on the conversations around the Games.

Industry insight:

Whilst by no means a new trend, by linking the experiential activity to the wider campaign and creating a strong digital output, the reach of SSE’s footprint went far beyond those lucky people at the Glasgow Green live site, and therefore generated significant engagement levels. Another really simple idea that we loved from this year was Nescafé’s activity in Croatia that again blended the online and offline world simply and effectively to create a fun and shareable experience.

AUGUST

What we did:

A couple of crazy days in late August saw Synergy manage the media launches for both the Guinness Pro 12 and Aviva Premiership 2014/15 rugby seasons, and give journalists, staff and fans unique access to two of the biggest club rugby competitions in Europe. The Guinness launch focused on staff engagement at Diageo’s global HQ in London, which gave employees the chance to quiz the Pro 12 captains; whilst Aviva’s event at Twickenham harnessed the Twitter reach of several of the players by creating the first ever ‘Captains selfie’ which provided fans with a fun, new viewpoint of the launch.

Industry insight:

One of the obvious benefits of sponsorship as a marketing tool is the ability for a brand to give their target audience behind-the-scenes access to something about which they care passionately. Whilst not specifically a launch, The FA’s use of the trophy to promote the sense of adventure around the upcoming third round of The FA Cup is a heart-warming example of a rightsholder giving fans unique access to something special (in this case, young fans being able to take the trophy on a series of their own adventures).

SEPTEMBER

What we did:

2014 has been a massive year for Martini and Synergy, as we have helped take the iconic stripes back to the Formula 1 grid through the title partnership of Williams Martini Racing. In September, at Martini’s home race at Monza, a massive pan-European trade promotion reached its climax, with consumers and trade partners having the chance to experience an exclusive Italian weekend. This included rooftop parties, power boating on Lake Como and, of course, access to the Italian Grand Prix itself, and Synergy were on-hand to ensure this massive operation ran smoothly.

Industry insight:

Global sponsorships don’t get much bigger that a Formula 1 car deal, and Martini have used their sponsorship effectively to create unique promotions that engage with their target audiences. We also loved Coca-Cola’s huge FIFA World Cup on-pack promotion – offering consumers the chance to win one of a million footballs. For a brand that is committed to helping people get more active, this was a bold statement of intent. The additional element of a 10p donation to StreetGames for every purchase showed a brand that is embracing the Social Era and also reiterated that sponsorship, shopper marketing and CSR can work brilliantly together when applied correctly.

OCTOBER

What we did:

October was all about The 2014 Ryder Cup, and the BMW and SLI teams at Synergy used their sponsorships in very different ways to achieve their objectives. BMW focused on generating sales leads and bringing fans closer to the action, with all activity centring on the #DriveYourTeam hashtag, whilst SLI used the tournament to demonstrate their ‘World Class As Standard ‘proposition. Two unique content strategies helped to achieve these objectives, with BMW focusing on using Twitter to create relevant and reactive golf content for fans and SLI creating long-form video content with ambassadors Sam Torrance and Curtis Strange to connect the World Class attributes of The Ryder Cup with Standard Life Investments.

Industry insight:

As we all know, a single sporting platform can be approached in very different ways, and a third brand (this time a non-sponsor) who once again used The Ryder Cup as a prime PR opportunity was Paddy Power, and we loved their approach, using a tongue-in-cheek appearance from Nigel Farage to extol the virtues of Europe coming together.

NOVEMBER

What we did:

The QBE Internationals are always a busy time in Synergy’s calendar and this year we were busy creating fantastic social content for our new client, and England kit manufacturer, Canterbury. Using Canterbury’s innovative new shirt fabric as our literal canvas and creating messaging that linked the product with the team, we were able to put an innovative spin on real-time messaging and put the shirt at the heart of Canterbury’s content.

Industry insight:

As the fan appetite for real-time content continues to grow, the evolving challenge for brands is how to get serious cut-through from their communications. We therefore also liked Virgin Media’s real-time newsroom during the Commonwealth Games, which created fun, amusing and – most importantly – differentiated sponsor content throughout the Games.

DECEMBER

What we did:

December has seen another milestone reached for Synergy, as the first instalment in a series of Royal Salute videos inspired by the world of horsemanship, reached over a million views on YouTube (across four geo-tagged edits for different markets). This visually stunning video beautifully encapsulates the bond between man and horse, and is perfectly in keeping with a luxury brand with a strong heritage in polo.

Industry insight:

We have thought about some of the other content we have enjoyed in 2014 and in no particular order, three of our favourites include:

Beats By Dre – The Game Before The Game

The ultimate ambusher pulled off a masterstroke – brilliantly framing the key moment before a game (the moment when Beats headphones have an obvious and key role for the players) with a little help from among others – Neymar (and his dad), Fabregas, Van Persie, Lebron, Serena and even the two stars of the World Cup final – Schweinsteiger and Gotze. The presence of the pantomime villain Suarez didn’t even detract from it!

Nike Football – The Last Game

We loved how Nike brought out the personalities of their superstars and used animation in a fresh and interesting way, helping them to get around the obvious problems of bringing together a wealth of their talent for a shoot. The medium also opened the door brilliantly to the unique #AskZlatan real-time content series.

Always #LikeAGirl

A very different video – and one that doesn’t rely on any talent costs or high production values – but in an incredibly focused, simple and beautiful way reinforces Always’ commitment to empowering girls globally.

What do all of these videos have in common? All four of them are (in very different ways) tapping into something of genuine interest and relevance – whether a moment or a movement – and therefore people in their millions have actively chosen to watch, talk about and share them.

For Synergy, 2014 has unquestionably been a year to savour in sponsorship – here’s to another great year for the industry in 2015.

Brazil 2014 – Synergy’s Sponsorship & Marketing First XI

Germany’s victory against Argentina on Sunday evening signaled the end of what many are referring to as the greatest World Cup in living memory. The attacking football on show led to matches of the highest quality, with many of the world’s top players rising to the occasion and creating magical moments. However, the action on the pitch was not the only source of interest, with the marketing of the event inevitably leading to a number of worldwide talking points. As part of our Synergy team on the ground in Brazil, Reema Babakhan picked out her highlights:

1. Social media showed just how global the World Cup is

In particular, Twitter demonstrated this like never before during this summer’s tournament. Germany’s demolition of Brazil in the Semi-Finals broke the world record for the number of tweets about a single sport event, with 35.6 million tweets sent about the match, while 618,725 tweets were posted in just one minute following the final whistle of Sunday’s showpiece. And the conversation really is global, as neatly illustrated by this Twitter heat map from the Germany v Brazil match.

Away from Twitter, the World Cup Final became the most discussed event ever on Facebook with 280 million interactions during the game, dwarfing the 245 million set by the Super Bowl last year.

2. Suarez’s bite was the ‘Oreo Moment’

Suarez provided brands with a prime opportunity for some tongue-in-cheek real-time marketing. But, as we wrote on the Synergy blog, no brand managed to own the incident like Oreo at the Super Bowl.

3. Watch this space

Hublot’s huge new watch-style subs boards were a real coup, and they became one of the talking points of the tournament. It also highlighted a trend of World Cup sponsors’ unique activations becoming more and more visible with other examples including Bud’s Man of The Match, Coke’s Happiness Flag and McDonald’s Player Escorts. Food for thought for the IOC?

4. Gillette missed a sitter

We like Goal Line Technology, but we loved the free kick spray and, more importantly, we all talked about it. It also spawned hundreds of Twitter virals almost immediately, so why did Gillette take a week to capitalise on it?

5. Cahill’s lucky escape

Some activity is only seen in certain territories. Gary Cahill will be forever thankful to his agent for ensuring that Premier League fans were spared this cracker from Budweiser that aired hourly in Brazil:

6. All over for Sony?

Although no official announcement has been made, rumours are rife that this will be Sony’s last as a World Cup sponsor. A contributing factor to this decision may well have been how well they were ambushed by Beats by Dre, a move that caused such alarm that the headphones were explicitly banned by FIFA. Despite this, and Sony sending every player a pair of their headphones, some of the most talked about players from this summer’s tournament, including Neymar, Luis Suarez and Mario Balotelli, continued to be pictured wearing their Beats away from the stadiums.

The ad for Beats, filmed in Brazil, features the aforementioned players as well as Bastian Schweinsteiger, Daniel Sturridge, Mario Götze and Robin van Persie, and has had more than 22 million views on YouTube. Following Germany’s victory at the Final, it was announced that the full squad would receive a set of 24 carat gold-dipped special edition headphones.

7. Will Emirates ever activate?

One film, Pele in a polo shirt and their hostesses at the Final. Is that it?

8. A ball became a celebrity

The activation of @brazuca by Adidas was probably the sponsor coup of the tournament. With its irreverent posts, the official match ball became one of the must followed accounts of this year’s World Cup, with Zinedine Zidane, Samuel L Jackson and Pope Francis amongst the 3 million people to hit the follow button. Not only that, but the brand sponsors both the German and Argentinian kit, resulting in the first all Adidas final since 1990.

9. Nike still rules as an ‘unofficial’ sponsor

The #riskeverything campaign received unanimous nods of approval, a certain Mr Gotze is a Nike man and they still own the most iconic shirt in football, the yellow of Brazil.

10. But most Brazilians don’t buy Nike shirts

Up and down the bars at Copacabana, on the streets of Sao Paulo, on the beaches of Recife, the yellow shirt is worn, which sounds great for Nike, but it’s rarely the genuine article. The price is prohibitive for many Brazilians, costing almost 1/3 of their monthly salary. In response, some outlets reverted to reducing the costs to combat the endless fakes sold openly on the streets.

11. Social Media has made #gotgotneed even louder

In every school playground and classroom, the ‘got, got, need’ mantra has been spoken for years. This year, that mantra became louder as nostalgic adults also got involved like never before. Social media became a giant global playground for dedicated collectors of the famed Panini stickers. It’s likely this will be a world record year for Panini, especially with Brazil as its biggest market (8 million albums are currently being filled by the host nation alone).

And 3 off the bench…

12. The USA sees the light

Has the US finally fallen in love with soccer? The performance of USMNT certainly galvanised the US audiences, and it is clear that 2014 was the year that Americans finally learnt to fully embrace the spectacle of the World Cup. President Obama was amongst a host of high-profile USMNT supporters to articulate their support for the team through social media. Others included Justin Timberlake, Fergie, Kobe Bryant and Hulk Hogan.

13. Football saved FIFA. For now.

It was all doom and gloom in the weeks and months leading up to the World Cup. The infrastructure was not going be ready, the tournament would grind to a halt, there would be violent protests, and England would struggle to get past the round of 16. The predictions were (almost all) wrong.

Football won. It was so good that FIFA, and even Sepp Blatter, were given a break from the corruption allegations surrounding the Qatar World Cup. It remains to be seen how long that will last.

14. Messi wins Golden Ball (sponsored by Adidas)

Messi also happens to be Adidas’s most high profile ambassador. Coincidence? Perhaps, but the general consensus is that Messi didn’t do anywhere near enough to claim the plaudits this time.