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Sports Fans, Social Media and the Millennial Myth

The world’s biggest brands tirelessly strive to deliver rich, digital, sports marketing experiences that stimulate fan conversation, ignite fan interaction and create new fan communities. But, is this what the millennial sports fan really wants? Our ‘Social Sports Fan’ research strongly suggests not. We present a much simpler perspective on what motivates global millennial sports fans to use social media. We expose some perhaps inconvenient truths for an industry more inclined towards ‘new ideas’ than ‘good ideas’ – those built on the solid consumer insights we all know feed the most exciting and effective campaigns. The headlines: - It is not interactivity and rich content experiences that millennial sports fans want from social. It’s real-time content, immediately and easily accessed. - It is not the most official and trustworthy content that millennial sports fans want. It’s a wide breadth of perspectives – they don’t care where their content comes from. - It is not recognition and reinforcement of their identity that millennial sports fans want from social. It’s much more ‘to me’ than ‘from me’. We explore the above and much more in depth. We discover that younger millennials behave quite differently to older millennials. They do want to share their opinion. They do want to use social as a means of expressing who they are.

Our aim is to help brands and rights holders come up for air and see through the relentless development of new social platforms, communities, products, apps and widgets…to focus on what sports fans really want from social media. Our mission is to champion a smarter breed of content. To cut through the crap and deliver the kind of results that can be achieved when the superpowers of sport and social come together. Enjoy the read…
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A Year To Remember: Synergy’s 2015

It’s been another year to remember for Synergy and our clients. So, with 2015 heading for the history books, in time-honoured fashion we’ve taken a little time to record and reflect some of our highlights – and there have been so many that we couldn’t quite whittle it down to ten, so eleven it is. We hope you enjoy reading about it as much as we enjoyed living it!

1. Winning Sport Industry Agency of the Year

Where else to begin but Synergy winning Agency Of The Year for the second time at the BT Sport Industry Awards back in April. Acknowledged as the biggest and most prestigious award in UK sports marketing and sponsorship, the Sport Industry judges reserved particular praise for Synergy’s creativity and vibrant culture – the latter being clearly on display in the celebrations which lasted through the night and into the next day!

 

2. Front and Centre at Rugby World Cup 2015

We were proud to play our part in the biggest and best Rugby World Cup yet, working with four of the RWC tournament sponsors – Canterbury, Coca-Cola, Emirates and MasterCard – as well as ITV RWC broadcast sponsor SSE and England Rugby partner BMW. Roll on Japan 2019!

 

3. Helping SSE take the lead on women’s football

One of our proudest moments in 2015 was to support SSE in a landmark agreement to become the first ever major sponsor of the Women’s FA Cup and commit to grass-roots funding that will make a real difference to girls’ football. The visionary nature of the sponsorship and the success of our SSE #GirlsTakeover campaign has set the benchmark and hopefully paved the way for many more brands to get behind women’s sport.

4. Celebrating Capital One’s Little Legends

This year we re-imagined a showpiece Wembley football final for Capital One. To climax the 2014/15 Capital One Cup campaign, we used the final to showcase and celebrate football’s ‘Little Legends’, handing over 45 key roles at the final to kids between the ages of 6-14, including hanging up the kit, carrying flags, delivering the match ball, singing the national anthem, performing the half-time entertainment and delivering a match report for a national newspaper!

5. Taking SynergyLive To The Next Level

Back in 2013 we were the world’s first sports marketing agency to launch a real-time social media service, SynergyLive. This year we took it to a new level. Two examples. We helped rugby fans to #seebeyond with Accenture, producing fast-turnaround data-visualisations designed for sharing, such as this.

And for BT, we re-imagined wheelchair rugby for the connected era with a cutting-edge production of the BT World Wheelchair Rugby Challenge at the iconic Copper Box, integrating wow-factor digital such as The Smashmeter into the viewer experience.

6. Filming Another Royal Salute Story of Power and Grace

Following the overwhelming success of our first Royal Salute film, which generated millions of views worldwide, we teamed up again with the brand this year for another iconic film, The Rider, featuring Nakoa Decoite, the big wave surfer and polo pro. Shot on location in Maui, the film tells the incredible story of one of the world’s most uniquely talented and intriguing personalities. Enjoy…

7. Making The MARTINI Terrazza The Talk Of The Town

We’ve proud to have once again helped bring MARTINI’s legendary style to F1, taking the now-legendary MARTINI Terrazas to six cities from Barcelona to Sao Paulo. The Terrazzas treated almost 50,000 beautiful people to each city’s very best music, art, fashion and food, making MARTINI F1′s coolest and most desired brand.

8. Keeping Sport On The Election Agenda

They say sport and politics shouldn’t mix, but we took a different view back in May during the UK General Election, spotlighting the surprising (or unsurprising, depending on your point of view) lack of sports strategy in the major parties’ manifestos. The result was one of our most-read blog posts of the year.

9. Discovering Different With Nikon

2015 saw Synergy work with Nikon for the first time, creating the #DiscoverDifferent campaign – unforgettable photographic experiences curated by Nikon experts, revealing the hidden delights of some of England’s most iconic cities.

 

10. Taking A Shirt Launch To New Heights

Another rugby highlight from 2015, and our biggest, most innovative and effective shirt launch ever. Our ‘Launched By The Loyal’ campaign for Canterbury enabled thousands of superfans to launch the England Rugby World Cup shirt simultaneously from their social media feeds, led by three who sky-dived a giant replica from 12,500 feet over Stonehenge with the Red Devils. The results: huge media coverage and record shirt sales.

11. And Finally…Opening Synergy Stateside

Our final highlight of another amazing year is of course the launch of Synergy in the US, which saw us welcome back Dom Curran as US CEO (once a Synergist, always a Synergist) and Ryder Cup Worldwide Partner Standard Life Investments as a founding client. Synergy US is go!

Spieth & McIlroy’s Google Spikes Are Growing, But Tiger Still Rules – For Now

I’m a big fan of the beta feature in Google Trends which enables you to compare search volumes since 2004 for just about anything, and often use it to add additional insights to our work. (Warning: if, like me, you’re into data, it’s pretty addictive). Recently, it’s also provided a really interesting angle on the end of the Tiger Woods era in golf, and what looks like the beginning of a new era marked by the rivalry between Rory McIlroy and Jordan Spieth.

For most of his career, Tiger has been the world’s most Googled golfer, as shown by this chart, also shown below, comparing his search volumes since 2004 to those of his nearest rivals – although the most notable feature is of course the huge spike in December 2009 marking Tiger’s disgrace.

You can also see that in the last couple of years the gap between Tiger and his rivals has closed. I’ll come back to that shortly.

Google Trends also enables us to compare how searches for Tiger compare to megastars in other sports. Here he is compared to Lionel Messi, Cristiano Ronaldo and LeBron James for example.

So Tiger may have ruled golf, but both before and after his fall his Google search volumes didn’t compare to the biggest stars in bigger sports – if you play around with other big names you get similar results.

But back to the main point. How is Tiger’s apparently inexorable decline in form and the simultaneous rise of Rory McIlroy and Jordan Spieth reflected in recent Google search volumes? Does Tiger still rule, or is the new McIlroy-Spieth era evident on Google as well as the golf course?

This chart, also seen below, shows how it played out in 2014.

Despite making only seven appearances during the year owing to injury, Tiger was still comfortably the most-searched of the three players on average in 2014, with his biggest spikes both coming from the two majors he appeared in: a missed cut at the US PGA and a 69th place at The Open.

Rory’s average in 2014 was around half that of Tiger, and like Tiger his biggest spikes also came at The Open and the US PGA, but obviously for very different reasons as Rory won both tournaments. His other big spike came in May, caused by his break-up with Caroline Wozniacki and subsequent win at the BMW PGA Championship.

In contrast Jordan Spieth wasn’t really a factor in 2014, except – in a sign of things to come – for a spike for his second place finish on debut at The Masters, where he also outscored McIlroy by seven shots when they played together in the second round.

Fast forward to 2015 and it has of course been Spieth’s year so far, with wins in both majors, The Masters back in April and the US Open earlier this month, which the chart below and here clearly shows.

(Interesting that Spieth’s Masters win generated a much higher spike than his US Open win. This could be for all kinds of reasons, but I suspect the two biggest are the novelty factor of Spieth’s debut major win and the Masters being a bigger deal worldwide than the US Open, as this chart shows.)

What’s also clear is that, driven unquestionably by the media, there is as much interest in Tiger’s poor performances as there is in a great performance by Spieth or McIlroy. For example, Tiger’s missed cut at this year’s US Open generated almost as much search interest as Spieth’s win, and Tiger’s missed cut at last year’s US PGA generated more search interest than McIlroy’s win. Which is why Tiger’s average search volumes are still the highest – although Spieth especially is closing the gap.

So, for now at least, Tiger still rules golf on Google. But not in a good way – and probably not for much longer.

Let’s see whose spikes are biggest at the next major – the biggest of them all – The Open at St Andrew’s.