Blog

A year like no other: Synergy’s 2014

As another year comes to an end, now seems a suitable time to reflect on a whirlwind 12 months for Synergy.

Here we outline some of our most innovative work in 2014, what the wider implications are for the industry, and what other campaigns have caught our eye and set the benchmark for what will undoubtedly be another busy and exciting year:

JANUARY

What we did:

2014 kicked off slightly early for some of the team at Synergy, who were at Twickenham activating IG’s inaugural sponsorship of The Big Game. Through the ‘Big Game, Bright Lights’ campaign, we looked to capitalise on the down-time that half-time offers and re-invigorate the crowd for the second half. By innovatively using Twickenham’s LED inventory, fans experienced an audio-visual spectacular that connected IG’s brand with Harlequins and gave fans the chance to win some amazing prizes.

Industry insight:

Half-time at sports games have often felt like a necessary evil for sports fans in the UK; a short break to allow the players to recover and fans to visit the facilities. The Pepsi Half-time show at the SuperBowl in February emphasised that US sport is still the benchmark for half-time entertainment, but IG’s work at Twickenham showed that, with a clear insight and innovative use of standard sponsorship inventory, the half-time break may no longer simply be used as an excuse to get the drinks in.

FEBRUARY

What we did:

The RBS 6 Nations tends to dominate the sporting agenda in February, and is often when Synergy is at its most active. As part of the RBS 6 Nations activation, Synergy helped to produce a series of films based on defining moments from the tournament. These films truly encapsulated the values of sportsmanship, perseverance and teamwork that the brand and the fans love about The Championship.

Industry insight:

Capturing sport’s inherent ‘truths’ like this, and amplifying them to produce content of interest, based on real insight, is a gift that fans want to receive. Guinness also managed this feat, with their films in honour of Jonny Wilkinson, Shane Williams and Bill McLaren, whilst Barclays’s impressively moving Premier League film captured the essence of the match day experience that makes football so special for fans, and so valued by brands.

MARCH

What we did:

The Capital One Cup Final in March saw the climax of Capital One’s season-long campaign focused on ‘supporting the supporters’. As part of the Final activity, Capital One looked to maximise the audience of the final by offering free Now TV passes to those not lucky enough to have access to Sky Sports. This was a big gesture that delivered true value to football fans, who would otherwise have missed the first final of the 2013/14 season.

Industry insight:

Extending the true excitement of an event beyond those lucky enough to attend is a challenge facing a number of brands and rightsholders. However, alongside Capital One’s work, there have been a number of other examples in 2014 of brands bringing events closer to non-ticket-holders. Two that we particularly enjoyed were The National Theatre’s continued commitment to its National Theatre Live programme, which involves live screenings of theatre shows at local cinemas, and Manchester United’s partnership with Google+ that allowed fans around the world to ‘be’ at Old Trafford by appearing live on the pitch-side perimeter boards.

APRIL

What we did:

In order to kick off MasterCard’s partnership with Rugby World Cup 2015, Synergy created a photo moment on the Thames involving All Blacks legend Dan Carter kicking conversions over Tower Bridge. As emphasised on the Synergy blog, a good photo idea has to be reinforced with insight and good management in order to be successful. Both of these boxes were emphatically ticked here, with the resultant images capturing the imagination of the national media and providing one of the most compelling sports PR shots in recent memory.

Industry insight:

Other striking PR shots that grabbed our attention this year included the Yorkshire Building Society dying 150 sheep yellow in honour of the Tour de France and Puma’s water projection on The Thames to launch the new Arsenal kit. Once again, these examples looked fresh and innovative and therefore excited the media and fans alike.

What we did:

BUPA’s ‘My First Step’ campaign looked to get more people running by emphasising the ease with which people could start, or re-start, training. As part of the planning, BUPA and Synergy found that 60% of UK adults believed that their bodies would not be up to running once they reached 60, a myth BUPA looked to dispel as part of the campaign. 63 year-old non-runner Jennie Bond was recruited as an ambassador, as we followed her training journey that culminated in her completing the BUPA London 10,000 event.

Industry insight:

Consumer insight is clearly crucial for a successful sponsorship campaign, with the best examples based on thorough planning. Whilst the success of the ‘My First Step’ campaign was built on a relevant and robust consumer insight, we make no excuses for including another piece of Synergy work from 2014 that emphasised the importance of understanding a target audience. Ahead of Round 4 of the Capital One Cup, Capital One gave Brian Clough-style green jumpers to Nottingham Forest’s away fans at Tottenham as a tribute to their legendary manager. The story and images received widespread acclaim and, whilst the execution was impressive, the success of the story was thanks to the team’s insight around the 10th anniversary of Clough’s death and his unforgettable status within the game.

JUNE

What we did:

June at Synergy signalled the launch of Coca-Cola’s ParkLives project. Following many months of in-depth planning and research, the aim of getting more people more active more often was brought to life through this bespoke programme in partnership with local councils, which provides free activity classes for local people in local parks in cities across the UK.

Industry insight:

The planning for the ParkLives campaign re-iterated that self-created programmes can often be the best way for brands to achieve their CSR goals, rather than simply buying an off-the-shelf proposition. Another great example of this in 2014 was Western Union’s ‘Pass’ programme around the brand’s UEFA Europa League sponsorship. Each successful pass made during the competition signified a contribution of financial support for quality education of young people around the world.

JULY

What we did:

The SSE team at Synergy were up in Glasgow at the 2014 Commonwealth Games for the culmination of the brand’s GoGlasgow campaign. One of our many roles up in Scotland was managing SSE’s experiential activity on Glasgow Green, which allowed fans to capture a unique photo of themselves supporting their nation. Importantly this activity linked seamlessly into SSE’s wider campaign and fed into a digital leaderboard that acted as a real-time tracker on the conversations around the Games.

Industry insight:

Whilst by no means a new trend, by linking the experiential activity to the wider campaign and creating a strong digital output, the reach of SSE’s footprint went far beyond those lucky people at the Glasgow Green live site, and therefore generated significant engagement levels. Another really simple idea that we loved from this year was Nescafé’s activity in Croatia that again blended the online and offline world simply and effectively to create a fun and shareable experience.

AUGUST

What we did:

A couple of crazy days in late August saw Synergy manage the media launches for both the Guinness Pro 12 and Aviva Premiership 2014/15 rugby seasons, and give journalists, staff and fans unique access to two of the biggest club rugby competitions in Europe. The Guinness launch focused on staff engagement at Diageo’s global HQ in London, which gave employees the chance to quiz the Pro 12 captains; whilst Aviva’s event at Twickenham harnessed the Twitter reach of several of the players by creating the first ever ‘Captains selfie’ which provided fans with a fun, new viewpoint of the launch.

Industry insight:

One of the obvious benefits of sponsorship as a marketing tool is the ability for a brand to give their target audience behind-the-scenes access to something about which they care passionately. Whilst not specifically a launch, The FA’s use of the trophy to promote the sense of adventure around the upcoming third round of The FA Cup is a heart-warming example of a rightsholder giving fans unique access to something special (in this case, young fans being able to take the trophy on a series of their own adventures).

SEPTEMBER

What we did:

2014 has been a massive year for Martini and Synergy, as we have helped take the iconic stripes back to the Formula 1 grid through the title partnership of Williams Martini Racing. In September, at Martini’s home race at Monza, a massive pan-European trade promotion reached its climax, with consumers and trade partners having the chance to experience an exclusive Italian weekend. This included rooftop parties, power boating on Lake Como and, of course, access to the Italian Grand Prix itself, and Synergy were on-hand to ensure this massive operation ran smoothly.

Industry insight:

Global sponsorships don’t get much bigger that a Formula 1 car deal, and Martini have used their sponsorship effectively to create unique promotions that engage with their target audiences. We also loved Coca-Cola’s huge FIFA World Cup on-pack promotion – offering consumers the chance to win one of a million footballs. For a brand that is committed to helping people get more active, this was a bold statement of intent. The additional element of a 10p donation to StreetGames for every purchase showed a brand that is embracing the Social Era and also reiterated that sponsorship, shopper marketing and CSR can work brilliantly together when applied correctly.

OCTOBER

What we did:

October was all about The 2014 Ryder Cup, and the BMW and SLI teams at Synergy used their sponsorships in very different ways to achieve their objectives. BMW focused on generating sales leads and bringing fans closer to the action, with all activity centring on the #DriveYourTeam hashtag, whilst SLI used the tournament to demonstrate their ‘World Class As Standard ‘proposition. Two unique content strategies helped to achieve these objectives, with BMW focusing on using Twitter to create relevant and reactive golf content for fans and SLI creating long-form video content with ambassadors Sam Torrance and Curtis Strange to connect the World Class attributes of The Ryder Cup with Standard Life Investments.

Industry insight:

As we all know, a single sporting platform can be approached in very different ways, and a third brand (this time a non-sponsor) who once again used The Ryder Cup as a prime PR opportunity was Paddy Power, and we loved their approach, using a tongue-in-cheek appearance from Nigel Farage to extol the virtues of Europe coming together.

NOVEMBER

What we did:

The QBE Internationals are always a busy time in Synergy’s calendar and this year we were busy creating fantastic social content for our new client, and England kit manufacturer, Canterbury. Using Canterbury’s innovative new shirt fabric as our literal canvas and creating messaging that linked the product with the team, we were able to put an innovative spin on real-time messaging and put the shirt at the heart of Canterbury’s content.

Industry insight:

As the fan appetite for real-time content continues to grow, the evolving challenge for brands is how to get serious cut-through from their communications. We therefore also liked Virgin Media’s real-time newsroom during the Commonwealth Games, which created fun, amusing and – most importantly – differentiated sponsor content throughout the Games.

DECEMBER

What we did:

December has seen another milestone reached for Synergy, as the first instalment in a series of Royal Salute videos inspired by the world of horsemanship, reached over a million views on YouTube (across four geo-tagged edits for different markets). This visually stunning video beautifully encapsulates the bond between man and horse, and is perfectly in keeping with a luxury brand with a strong heritage in polo.

Industry insight:

We have thought about some of the other content we have enjoyed in 2014 and in no particular order, three of our favourites include:

Beats By Dre – The Game Before The Game

The ultimate ambusher pulled off a masterstroke – brilliantly framing the key moment before a game (the moment when Beats headphones have an obvious and key role for the players) with a little help from among others – Neymar (and his dad), Fabregas, Van Persie, Lebron, Serena and even the two stars of the World Cup final – Schweinsteiger and Gotze. The presence of the pantomime villain Suarez didn’t even detract from it!

Nike Football – The Last Game

We loved how Nike brought out the personalities of their superstars and used animation in a fresh and interesting way, helping them to get around the obvious problems of bringing together a wealth of their talent for a shoot. The medium also opened the door brilliantly to the unique #AskZlatan real-time content series.

Always #LikeAGirl

A very different video – and one that doesn’t rely on any talent costs or high production values – but in an incredibly focused, simple and beautiful way reinforces Always’ commitment to empowering girls globally.

What do all of these videos have in common? All four of them are (in very different ways) tapping into something of genuine interest and relevance – whether a moment or a movement – and therefore people in their millions have actively chosen to watch, talk about and share them.

For Synergy, 2014 has unquestionably been a year to savour in sponsorship – here’s to another great year for the industry in 2015.

The Sochi 2014 Marketing Olympics, Part 2: Brand Activation Highlights

Having written yesterday about the LBGT controversy and the latest developments in IOC sponsorship, today I'm turning to the key brand activation strategies and stories around the Sochi Games.

Play Russian

Unlike a summer Olympics or a FIFA World Cup, the Winter Olympics doesn't bring with it a big, global Nike campaign. Sochi 2014 is lower-priority and lower-spend than the World Cup for Nike, because in terms of worldwide interest, the winter Olympics is nowhere near as big as a World Cup, as illustrated by this Twitter heatmap.


  

Nike's Sochi playbook has strong echoes of Vancouver 2010: focus on the host market; fusion of Nike attitude with national identity; hockey at its core (Nike sponsors the Russian, US and Canadian hockey teams). 'Play Russian' features Nike's key Russian endorsees across a range of sports, led by Russian hockey icon and Games poster boy Alex Ovechkin, as well as a very cool website.
Of the other sportswear brands, the Jamaican bobsled team qualifying for Sochi was good news for Jamaican NOC sponsors Puma, but even better for adidas, when adidas-branded pictures of the Cool Runnings movie instantly flooded the web; and Under Armour has had a Games to forget, first owing to the withdrawal of Lindsey Vonn, and then by making a ton of the wrong kind of headlines about the performance of its speed skating suits.

No Logo?

The IOC famously prides itself on making the Olympics as advertising-free as possible, but the snowboarders' gear in Sochi has been branded like no Olympics before, with the brands involved pushing the IOC's regulations to the limit. This drew this observation at the start of the Games from our head of consulting Carsten Thode:

Carsten Sochi

Subsequently brandchannel followed up on the same subject with this very good piece: expect to see this particular loophole narrowed, if not closed, by the time we get to Pyeongchang 2018.

There was also the curious case of Alexey Sobolev, aka the Pussy Riot board artwork that wasn't, and the cellphone number that was. Or something like that.

And while we're on the subject, check out this very cool interactive guide to the gear of the Games by the NYT.    

The Return of the Brand Police

Games officials doing daft things as 'brand police' - supposedly to protect the Games' sponsors, but actually doing the absolute reverse by creating negative stories - is a thing again in Sochi.

In London in was LOCOG's mishandling of local butchers and bakers, and Seb Coe's infamous 'Pepsi t-shirts' Today programme interview. In Sochi it's officials covering up journalists' laptop logos.

Plaschke

 

Coverup

Sochi USA

What happens in the USA - the biggest and most valuable Olympic TV market - around every Games is always worth watching.

This time around of course, Sochi followed hot on the heels of the Super Bowl, and Bloomberg took this fascinating look at the two events as TV properties and the numbers behind NBC's deal with the IOC, estimating that NBC will make a profit of around $100m from Sochi on revenue of $1billion, from the sale of 11,000 - yes, you read that right, eleven thousand - ads.

No surprise then that NBC put a lot of effort into marketing the Games upfront to the US consumer as well as to Madison Avenue (note the prominence of Lindsey Vonn by the way).

The sales pitch to IOC and USOC partners worked. As SportsBusiness Journal reports, fifteen Olympic sponsors are running ads on NBC during the Games, almost all of them featuring new, specially-developed creative.

But the jury is out on NBC's ratings, even though the overall numbers are pretty impressive.

NBC

Breaking New Ground

A few sponsors' campaigns - or elements of them - that have caught my eye in the last few weeks.

Albeit I may be biased (Synergy works for BMW in the UK) but for me the BMW campaign has really stood out from the other USOC sponsors for its depth, ambition and integration, as well as for telling and leveraging the bobsled story very skilfully. 

P&G has evolved its successful 'Thank You Mom' campaign, which debuted at Vancouver 2010, into Sochi, and in the week before the Games I enjoyed how P&G fused branded programming on NBC (a show called 'How To Raise An Olympian') with social content - check out my Storify. But - albeit it's still generating very high engagement - how long can P&G keep 'Thank You Mom' going? One more Games? Two?

I've also really enjoyed a lot of Visa's work. 'Everywhere' feels very natural in an Olympic context, some of the creative has been absolutely sensational, and the use of Vine has been original and fun. Here's another Storify of some of the work.

I wrote a few weeks back how much I liked MegaFon's MegaFaces, the success of which is evident from how many consumer pictures of the activation are now out there.

But my favourite on-site activation at Sochi is definitely Molson's passport-activated beer fridge.

Brilliant.

The Endorsement Olympics: Brands’ London 2012 GB Athlete Strategies Analysed (INFOGRAPHIC)

With Team GB's first gold medals won, national attention is naturally focused on GB's Olympians. So this seems like the perfect time to reveal our analysis of brands' GB athlete endorsement strategies, and to unveil our latest Synergy infographic - Synfographic - to the purpose.

We've looked at a group of 45 brands using current and former Olympians and Paralympians. The group comprises:

- Global and domestic sponsors of London 2012

- Major GB sport sponsors which aren't London 2012 sponsors

- Other non-sponsor brands leveraging athletes in their marcomms

This revealed a total of 404 individual agreements and, if taking into consideration athletes such as Jessica Ennis or Louis Smith who have multiple sponsorship deals, endorsement of 267 unique individuals.

It is worth noting that whilst we have factored in Lloyds TSB’s support of athletes across GB via the organisation’s Local Heroes programme, the figure of 404 agreements does not take these numbers into account. Similarly, neither do the figures quoted incorporate Visa’s sponsorship of the Team 2012 programme. Both these programmes are based on the brands creating or sponsoring group athlete support systems, whereas we wanted to analyse brands' strategies for individual endorsements - brands that have taken on the challenge (and the risks) onus of selecting, contracting and activating individuals, many several years ago, as part of their London 2012 campaigns.

Risk versus reward: over half of the endorsed athletes have qualified for Team GB and Paralympics GB.

Whilst you may not be surprised at the dominance of athletics amongst endorsees, the Synfographic does demonstrate that there’s a healthy range of sports sitting beyond the usual suspects, reflecting the diversity of the Olympics and Paralympics.

Men's deals outnumber women's by 234 to 170, but the two most popular individuals for sponsors are both women -  Victoria Pendleton and Jessica Ennis. The two most popular men? Louis Smith and Sir Chris Hoy.

Looking at the brands, it's striking that the seven Tier 1 London 2012 partners are the heaviest endorsers, with 244 agreements in total, an average of 30 per partner, massively outnumbering any other sponsorship tier. Interestingly, non-sponsor brands are the next biggest endorsers, with 91 deals in total, despite the IOC Charter's Rule 40 restricting leverage of these individuals during Games-time, which has recently been challenged by several US athletes.

It's also good to see that there are deals with 52 Paralympians - compared with 215 with Olympians - reflecting both brands' support for the Paralympics and to integrate Paralympians into their London 2012 activity.

One of the major successes in terms of athlete selection has been BMW’s London 2012 Performance Team*. This is a programme that began with the BMW UK's central sponsorship of 27 athletes, both past and present, and evolved into a dealer-by-dealer support system for local London 2012 hopefuls. The result: BMW and MINI athletes now form 11% of the entirety of Team GB.

The main questions now are which sponsor has backed the most winners, and who'll be the post-Games winners in the endorsement stakes. After yesterday's heroics and today's headlines, Bradley Wiggins is sure to be at the forefront. Let's hope that Team GB and Paralympics GB produce many more over the next month or so.

* Full disclosure: Synergy is BMW UK's London 2012 agency