Guinness Rugby

I can hardly believe that I was in a meeting two decades ago when it was felt that rugby wasn’t necessarily right for the Guinness brand. Doesn’t seem possible now, does it?

Synergy’s work on the Guinness Premiership was outstanding. Activation included an Honesty Bar at rugby matches which rewarded fans and reduced queue time at Twickenham, live commentary radios bringing spectators closer to the action on the pitch and even an April Fool PR stunt which created Guinness Eau de Rugby – a fragrance made from mud from Twickenham and Ugo Moyne’s sweat.

By going on to expand its relationship with rugby with partnership deals with the RFU, WRU, Scottish Rugby, the RBS 6 Nations and the Premiership Rugby,  it now means that the two are inextricably linked.

Quite rightly, the sponsorship has won numerous industry awards - including the SIA Best Sports Sponsorship, MCCA Best communications campaign featuring sponsorship, and the Hollis Best Sport Sponsorship – not only for the campaign’s creativity but for the outstanding uplift in sales generated.  

Betfair

I’ve never been a great football fan (not something I shout about in the office!), but I can honestly say that Betfair’s recent video taking Kettering Town back to the ’70s was one of the best bits of sponsorship activation I have ever seen.  It was genuinely funny.  However, more importantly, it conveyed the brand’s character – fun, irreverent and mischievous.

Added to the tremendous work on the highly celebrated Bum-vertising campaign, Betfair provides the canvas for some of Synergy’s very best work.

BMW’s Olympic sponsorship – the Films

I was fortunate to be invited to the unveiling of the four films made by BMW to celebrate its sponsorship of the London 2012 Olympic Games. Not only were they beautifully filmed and produced, but they created that ‘Olympic goosebump’ feeling that I get whenever individual athletes tell their story, show us the rigour of their training, or show us their single-minded determination to succeed.

These four films really sum up the electric atmosphere of the Olympic Games, and make us all pump the air and say ‘Bring it On’.

By Karen Earl on May 3rd, 2012

Tags: Betfair, BMW, Brand marketing, Guinness, Guinness Premiership, Rugby, Sponsorship

No comments

What happened

Cadbury is well known for its fun and games when it comes to creative advertising, and haven’t disappointed with the new campaign to promote the new Dairy Milk Bubbly. Welcome to ‘Joyville’ – an imaginary magical land where chocolate is made.

The ad includes chocolate helpers appearing from hidden places in a Charlie and the Chocolate Factory-inspired setting of bubbly, melting chocolate. Launched on Google +, the campaign also came with a real-world component, a musical chocolate fountain in London’s Westfield Shopping Centre in White City.

This year the Cadbury brand has also presented us with the Blippar-powered augmented reality digital game ‘Quaksmack’ for smartphones. Chocoholics can point their smart phone at a packet of Cadbury goodies to start playing, while of course being exposed to multiple brand messages. The game forms part of Cadbury’s Spots v. Stripes London 2012 campaign.

Why we love it

Cadbury Dairy Milk has been championed as the nation’s favourite chocolate since its launch back in 1905. Their association with the expression of Joy, introduced in their late ’70s advertising and reinvigorated in 2007 by the infamous Cadbury Gorilla ad, has created a sense of magic around the brand, with the latest campaign creating a space that captures the imagination and curiosity whilst tapping into youth, fun, happiness and enjoyment.

We love the approach, the unique positioning for an Olympic sponsor, and that they chose to transform a physical space into a chocolate-flavoured factory full of life. Alongside the tangible live element to the Joyville campaign, the use of innovative digital technology within the ‘Stars and Stripes campaign’ shows an appreciation that immersive brand experiences can be as much virtual as real-life. The association of fun and games with a serious competition such as the Olympics is an interesting angle which ties in perfectly to Cadbury’s principles and brand messaging. After all, games are great – they get people playing, they bring people together and sometimes they even reveal an undiscovered talent.

With brands like Cadbury embracing such a creative approach, it is not hard to imagine a world of the future, full of fun and games, where your experience begins the moment you step outside your front door; where your smartphone becomes a vessel of endless possibilities, a seamless integration of digital and live, creating vastly enriching experiences. Imagine trying on that suit or dress you have just spotted in the latest film at the cinema in a matter of minutes, or downloading a recipe for your favourite dish whilst watching someone cook it in front of your eyes.

By James W on February 24th, 2012

Tags: Advertising, Default, Synergy Loves, Television

No comments

In a year of huge cultural, historical and sporting relevance, brands will be (and already are) fighting for ‘white space’ and unique ways to engage with the British public. During this very busy year the strategy and tactics that brands choose are critical, which is why we decided to use this Synopsis to look at some of the activation trends we are expecting to see in 2012.

At a macro level, experiential marketing (EM) is a growth trend in itself . Experiential specialists have long debated the need for integration with digital media to extend the reach of the live activity beyond a single interaction. Momentum has been driven primarily by the growth of social networks, which provide longevity, an extended audience and a measurement tool for the effectiveness of such campaigns.

Marketers are more concerned than ever about customer experience and innovation, but with a need to find simple, differentiating tactics, expect 2012 to be a year of the ‘Ts’.

TECHNOLOGY

RFID (Radio Frequency Identification)

RFID is a system that can transmit the identity of a person wirelessly using radio waves.  A portable device (for example a wristband, PDA, card, smart phone or even just a sticker) automatically transmits the data to an RFID reader, where it is then processed.

RFID has been used for many years - in fact, you may be using it in one form or another every day. I used RFID technology at least five times before I reached my desk today via my Oyster and Engine building access cards.  In 2006, the Emirates Stadium opened with an electronic ticketing system and members of ‘The Arsenal’ use their membership cards to enter the stadium, removing the need for gate security staff.

The ability of RFID technology to unite live and digital, by allowing consumers to share a real-time brand experience and messages in a controlled fashion with social networks, has seen the technology flourish.  At the recent Smirnoff Nightlife Exchange London,  RFID technology was implemented for guests to share their real time nightlife experience on Facebook. After a simple registration process guests could ‘check-in’, ‘like’ and post photos directly to their walls by tapping their RFID wristbands on ‘Facebook Interactive Pods’.  All posts were predetermined by Smirnoff which provided an element of controlled messaging. The event was amplified to 1.6 million people on Facebook. Laura Moody of Blondefish, the event technology company who deliver this RFID solution for Smirnoff comments:  ”The use of RFID technology in the event space is delivering  powerful results for both the live audience and brand sponsorship. Consumers and brands are embracing the way RFID can deliver a more personal, memorable and interactive live experience. As guests share their experiences on social media they become advocates for the brand, delivering huge levels of online brand amplification.”

It is not only events that are seeing the benefits and word-of-mouth that RFID can offer. In 2011, Ushuaïa Ibiza Beach Hotel installed Facebook pods for guests to “make all their Facebook friends jealous.”

With the costs of RFID coming down and the possibilities endless, there are some exciting developments that could change the face of experiential marketing.

Music festivals are quickly discovering the benefits of using RFID.  It is making ticketing and admissions more efficient, while ‘cashless’ payment methods are reducing security problems (there is no need to carry a wallet), driving purchases and allowing brands to track spending patterns.

The ability to analyse individuals’ purchasing patterns allows a brand to deliver personalised content and offers.  This not only drives spend (Mastercard in Canada has seen a 25% increase in spending by users of its RFID credit cards), but can also make customers feel more connected to the brand.  Minority Report’s vision in 2002 of personalised advertising seemed something for the very distant future – but RFID is bringing it closer.

Augmented Reality & Blippar™
Image recognition is another way to connect the real world to the virtual one and 2011 saw plenty of brands experimenting with QR codes.  However, it is safe to say that QR codes haven’t exactly set the world alight – usage has been low and according to a survey of 794 online respondents by Simpson Carpenter, just 36% of consumers know what QR codes are for, while only 11% have actually used them.

However, 2012 could be the year that Image Recognition finally takes off, thanks to Blippar™ – the 2.0 QR code. Blippar uses your phone’s in-built camera to bring a static image to life and provide an interactive experience. The difference between this and a QR code…the ‘wow’ factor.

Having previously used QR codes, Domino’s wanted to step up the innovation and required a more dynamic tool. Its current Blippar™-powered campaign promotes the brand’s ’555′ deal. Consumers simply hold their smartphone up to a Domino’s poster and it comes alive, allowing them to download deals, get the Domino’s mobile ordering app, become a Facebook fan and find out more about their local store.

KitKat are giving customers the chance to vote for their favourite new flavour by scanning posters using the Blippar™ app. The brand is also cleverly integrating geofencing into the campaign so that customers will be alerted whenever they are within a certain distance of a store which sells the  KitKat Chunky flavour they voted for.

Sponsorship activation can really benefit from the ability to dynamically interact with static branding. We are not expecting Blippar™ pitch logos quite yet, but over the next few years we will certainly see the decline in static stadium and event branding and advertising. In January alone a number of big brands have started to use Blippar™, and expect loads more to follow during the rest of 2012.

THEATRICS

With an influx of 2 million tourists to London, there is a huge opportunity for brands to engage with consumers in 2012. Brands will need to be clever to cut through the noise, and ‘drama’ can provide the essential memorable hook for consumers.

Flash mobs
Flash mobs bring an experience to people in unexpected moments. Flash mobs are essentially a group of people getting together to do something unexpected, before quickly dispersing. They are becoming more and more popular, bringing a sense of wonder to those that encounter them. Brands have harnessed the power of flash mobs to engage with customers and create interesting content and brand experiences, as T-Mobile showed with their famous ads.

Flash mobs don’t require a lot of money, making them an ideal tactic for a small business, or when budgets are squeezed. The beauty of Flash mobs is their complete integration with social media and their potential to go viral and provide entertainment to not only the people who were there, but those who want to watch and share.

Boris Johnson is obviously a Flash mob fan:- the Mayor of London is using them to promote London as a city of history and culture during the Cultural Olympiad this summer. Mark Rylance, one of Britain’s greatest Shakespearean actors, and his crew of 50 actors (all disguised as ‘normal people’) will stage ‘Flash performances’ of sonnets and speeches.  The unexpectedness of the experience will make it unforgettable for the people involved, while the content (both the planned scripts and unplanned audience reaction) will undoubtedly be shared around the world.

It is not a leap to imagine brands considering this as an opportunity for engagement during the Games, with consumers themselves (if wowed by the experience) providing the communications medium. There are, however, a few rules to making a flash mob successful and preventing this looking like a poor ‘am-dram’ performance:

1) Simplicity & originality for maximum impact

2) Good quantity and quality of ‘performers’ recruited for wow factor

3) Participants and location must blend together for the element of surprise

Sadly Qantas didn’t follow these simple rules for this effort to promote a new route:

Pop Ups

2011 was the year of Pop Ups, and we think that this trend will continue to grow in 2012, particularly with available commercial property sitting vacant. Pop Ups are by no means a new phenomenon with restaurants, shops and galleries embracing them; however, it is now brands that are starting to realise the benefit of a temporary location that makes a statement, delivers an immediate impact and captures the consumer’s imagination. Combine a Pop Up with an event drawing millions in attendance and you have a powerful brand experience.

In 2011, Chanel took Pop Ups to a new level with the arrival of the Hollywood glitterati for the Cannes Film Festival. Golden mosaic-tiled walls, dedicated make-up and nail bars, an exhibition space of Chanel gowns and suits previously worn by actors, and a private lounge on the first floor with views of the red carpet leading up to the Palais des Festivals all helped to deliver the ultimate Chanel experience.

This summer we will see a plethora of Pop Ups appearing across London and much can be learned from those that have gone before them.

1) Locations. Good footfall, transport links and signage will benefit the Pop Up with a steady stream of customers. However, some of the more interesting locations aren’t on the high street, in which case building a strong communications programme and integrating with social media and technologies such as location-based services are essential

2) Content. Build a story. Offer a unique take and provide a new way for customers to consider the brand. New content will give the feeling of exclusivity

3) Innovative branding and stylish fixtures including digital media

THROUGH THE LINE INTEGRATION

So who will be the winners in 2012? From our perspective it will be those that have developed personalised, innovative, simple and, most importantly, integrated experiential campaigns.

Nike has made a strong start in the battle of the sports brands with its #makeitcount campaign. It is a brilliant example of a campaign which fully integrates ATL, experiential and digital to deliver great content and brand experiences.  The campaign uses simple, standout photography and video to deliver a powerful message and a simple call to action…how will you #makeitcount in 2012?

But the really exciting thing is the way Nike has integrated experiential and social media into its campaign and made it relevant for everyone from elite athletes to gym dodgers (like me).  Customers are invited to have their picture taken by a professional photographer in the style of the campaign and are given the chance to create a handwritten pledge as to how they will #makeitcount.  The photo and message are not only shareable via social media channels, but will be displayed outdoor as part of the campaign.

@Nike has created its first single, dedicated Twitter feed. So far over 60,000 people have responded to the cry with #makeitcount. The first tweet on this account is from Nike founder Bill Bowerman: ‘If You Have A Body, You Are An Athlete’.

And, if you are ever in doubt that simplicity provides impact, check out another offering from Nike:

Experiential has always been able to deliver powerful brand experiences.  The issue has been the reach and the fact that it has only ‘touched’ relatively few people. But as we can see, digital and social media channels are unlocking the full potential of experiential marketing by extending this reach exponentially.

And, of course, the power of sponsorship is that it gives brands the content and access they require to create experiential activity around their customers’ core passions.

By Lisa Parfitt on January 25th, 2012

Tags: Advertising, Branded content, Content, Digital marketing, Experiential marketing, Facebook, Flash mobbing, London 2012, Mobile, Synopsis

1 comment

What happened

To promote its sponsorship of the London 2012 Paralympic Games, Sainsbury’s created a short video of David Beckham being put through his paces by David Clarke, team GB’s Blind Football legend. Widely seeded online, on TV and in cinemas, the video raises awareness of the Sainsbury’s 1 Million Kids Challenge, which aims to get a million children to try a Paralympic sport, and its sponsorship of the Paralympic Games overall.

Why we love it

Sainsbury’s ‘Paralympic Games-only’ sponsorship is an exciting innovation in itself.  This is the first time that the rights for the Paralympic Games have been carved out and sold separately to those for the Olympics (although Olympic sponsorship still includes the Paralympic Games as well). Sainsbury’s can use this differentiated position to derive some key benefits.

Firstly, unlike Olympic venues, the London 2012 Paralympic Games’ venues and athletes can be branded.  With 150 hours of Paralympic Games footage to be broadcast on Channel 4, it will deliver plenty of ‘natural’ brand exposure for Sainsbury’s. In addition, the Paralympic Games provide some truly emotive stories of excellence, inspiration and dedication that resonate with the consumers and, critically, are different to the Olympic stories that will be told by the other sponsors. As Sainsbury’s Head of Sponsorship, Jat Sahota, said: “There are amazing individual stories, but it is important not to overplay the adversity angle – they are ordinary people doing extraordinary things; they are elite athletes. There is a richness to those stories that I think the British public will respond to more than some of the Olympian stories.”

Using David Beckham as a Paralympic Games Ambassador is an interesting choice. Whilst it is unusual to have an ambassador for an event who has never participated in it, Beckham’s involvement is a good way to deliver its messages to the widest possible audience.  It is obvious, though perhaps slightly regrettable, that a star of mainstream sport is a great candidate to help convey the Paralympic Games’ message.

Signing up the much-loved Beckham is unlikely to be a step in the wrong direction for any brand, but it’s what Sainsbury’s did with him that made this use of an ambassador so successful. The ABCDE model tells us that content is a vital part of excellent sponsorship, and the combination of a fascinating insight into blind football, combined with the allure of Beckham’s talent and good looks (sorry!) makes for compelling viewing. Football is the best loved sport in the UK, and so provides a good route into the discovery of Paralympic activities for those with little prior knowledge.

The last time blind football caught the public’s attention to such an extent was probably when Paddy Power released this controversial advert in 2010 and Sainsbury’s approach to blind football, naturally, could not be more different. It evokes the skill required for the sport, provoking exactly those feelings of inspiration and patriotism that the best sponsorships should.

The 1 Million Kids challenge is an ambitious programme to promote Paralympic sport to the mainstream, and using Beckham as its Paralympic Games ambassador shows that Sainsbury’s is serious about trying to make this happen.

Sainsbury’s core asset might be the London 2012 Paralympic Games, but by creating content that combines this sponsorship with a superstar ambassador from outside the Paralympic world, they are truly maximising its impact.

By Jessica Enoch on January 25th, 2012

Tags: Celebrity, Content, David Beckham, Default, London 2012, London 2012 sponsorship, Olympics, Synergy Loves

No comments

I was in Auckland with the British and Irish Lions when London was awarded the 2012 Olympic Games. Very excited, my first thought was ‘how can I get involved’?

Roll on two years and my excitement grew when I filled in my volunteer form. After working at Synergy for nearly 30 years and with an employment history of running media offices in a number of different sports, I assumed – wrongly as it turned out – that I would be an ideal volunteer to work in one of the many media centres.

Over the next nine months I continued to receive emails from the LOCOG Games Maker programme saying I hadn’t been forgotten but on the other hand I hadn’t been chosen…

Suddenly, three weeks ago, I received an email saying my application had been reconsidered and could I come in for an interview – not for the media centre but instead the Spectator Entry Team!  Still keen to be involved, I rang up and booked my interview time.

So it was that last Friday I found myself heading towards LOCOG’s offices in Canary Wharf to attend my interview.  A group of us sat waiting – about 12 in total – representing a cross-section of London society.

Escorted to the office, the group was full of questions and we were given an outline of the role for which we were being interviewed – in short, we would be ambassadors outside the venues helping spectators with information and also ‘providing entertainment’ if the security queues got too long.  Not quite sure what he meant by that, but it certainly was a worry when we were told that it might take an hour and half to get through security into the venue…it might need a little bit more than us entertaining them with that wait!

We moved on to have our ID checked and our photo taken – in case we are chosen – and were then taken into a holding area full of information about 2012.

Next stop a cinema to watch a short film on the programme – with sweets provided by a nice man from Cadbury and clear mention of our training was being provided by McDonald’s – which constituted a very funny to camera piece from Eddie Izzard. Then the interview…

The interviewer assured us that this would be very informal, asking us the following questions: what is your favourite Olympic memory (I chose Steve Redgrave winning his fifth Gold medal); why do you think you can do the role (given that we had only been told what it was 10 minutes earlier, there was a need to think quickly); how many days can you commit to, etc.

My favourite Olympic memory

With the interview over, we headed down towards the Tube, and I discovered that I was not the only person that hadn’t been selected when their experience might be best-suited…there was a doctor (who had ticked the ‘Medical’ box) and two other media officers (who had ticked the ‘Media’ box).  Most interestingly there was the guy who had researched Boris Johnson’s background for ‘Who do you think you are?’ – I am not sure which box he’d ticked though!

So I am now waiting to see whether I have been chosen and if so to which venue…perhaps it will be Lord’s which is only five minutes from my house and I know like the back of my hand having worked there for various sponsors over the past 20 years – just please don’t  give me Wembley!

Stay tuned for the next update…

By Fiona Foster on November 18th, 2011

Tags: Default, London 2012 sponsorship, London 2012 sponsorship consultants, Olympic sponsorship, Olympic sponsorship consultants, Olympics, Sponsorship, Sport, Synergy, Team GB

2 comments

What Happened?

On Tuesday September 13, Westfield Stratford City opened its doors to the public. Against the background of a day-long blaze of publicity, Mayor of London Boris Johnson cut the opening ribbon whilst invoking Chaucer, followed by pop diva Nicole Scherzinger strutting her stuff before a (slightly bemused) VIP audience. But by far the most important feature of the day was the 100,000 consumers who visited what is now Europe’s largest urban shopping and leisure destination – all 1.9 million square feet of it, the equivalent of 25 football pitches - spending a combined £4m. Recession – what recession? Good news for Westfield’s retailers, many of whom mounted major marketing campaigns to attempt to grab the lion’s share of the Opening Day buzz and bounty.

Our favourite? The M&S ’On Your Marks’ campaign, with creative shot by fashion photographer John Akehurst, featuring a model wearing heels from the M&S Autograph sub-brand in starting blocks.

Why We Like It

M&S brilliantly leverages Westfield Stratford’s Olympic DNA: Westfield is of course the gateway to the London 2012 Olympic Park.

First, there’s the skilful navigation of the legislation preventing brands from using Olympic IP. You absolutely get the connection, but there isn’t an offending piece of Olympic IP to be seen.

Second, it fulfils one of our litmus tests for great work - anchored around the use of ‘Marks’ – it wouldn’t work for any other brand.

Third, the Olympic connection isn’t forced. It’s entirely natural and drives both the consumer insight and the call to action.

And last but absolutly not least, it’s a stunning image in every way.

Beautifully done.

By Tim Crow on October 13th, 2011

Tags: Advertising, Ambush campaign, Default, Olympic sponsorship, Olympic sponsorship consultants, Olympics

No comments

Here at Synergy towers we’re always looking for fun, quirky ideas that have genuine media traction while fitting with our clients’ target audiences and business objectives. So with the London 2012 test events rolling into town the Betfair team put our thinking hats on and looked at how Betfair could get involved. We focused specifically on the beach volleyball tournament at Horse Guards Parade - an event with high media and consumer interest that would engage the brand’s target audience and deliver a tactical campaign within budget.

Further to a recent Ofcom report highlighting that one third of British adults now owns a smart phone, Betfair developed a concept to promote their mobile offering.

Synergy negotiated a deal with Team Mullin-Dampney, the number one British beach volleyball duo, to position Quick Response technology, known as QR codes, on the players’ kit. When photographed, the QR code would drive people to  Betfair’s free-bet and registration page.

Given the limited space available on a beach volleyball kit, the signature ‘hands on knees’ stance, and likely viewpoint of media and spectator cameras, the QR codes were placed on the players’ bikini bottoms to maximise exposure, whilst their arm bands carried the Betfair Mobile logo.

Working with Betfair’s consumer PR agency and new members of the Engine family - Mischief - we held a photoshoot with Shauna Mullin and Zara Dampney and distributed the images before the test event on 9^th August.

Capturing the imagination of both the front and back pages the story featured in four national newspapers (Daily Mirror, Daily Express, Daily Star and Daily Record), two regional titles (Metro and The Evening Standard) and seven national online sites as well as over 200 online outlets, thousands of tweets and in the international media.

By Caroline Ayling on September 1st, 2011

Tags: Advertising, Ambush campaign, Beach Volleyball, Brand marketing, London 2012, Mobile, Olympics, PR, Product placement, Public relations, Sponsorship, Sport, Synergy, Team GB

No comments

We don’t need reminding that the 27^th July 2011 was not just another day in our calendars. With one year to go until the start of the London 2012 Olympic Games, celebrations spread across the UK far and wide.

To celebrate this milestone and engage staff in BMW’s London 2012 Partnership, Synergy were tasked with organising an interactive sports day.  In addition to giving employees the chance to experience an Olympic Sport, BMW used the day to promote the BMW London 2012 Performance Team, launch the Olympic Torch Relay nomination programme and provide inspiration for BMW’s role in the Games.

Starting with an empty car park (a rarity at BMW HQ), astro turf was installed to set the foundation for the main arena hosting basketball, football, high jump and gymnastics.  Just like the preparations for the Games themselves, BMW’s year-to-go celebrations were on time and on budget!

Inside, employees were give the chance to show off their lightning-fast reflexes as the showroom had been transformed into a table tennis hall.  Staff could also get their photo taken with the London 1948 Olympic Torch – truly a once in a lifetime opportunity.

Steve Cram and Mark Lewis-Francis, both part of BMW’s London 2012 Performance Team, were in attendance to celebrate the milestone with BMW, give employees some inside tips and encourage them at the various activities.

As the countdown clock edged closer to 365 days to go, new sports had been mastered and the leaderboards were looking very competitive. All that remained was the Closing Ceremony, where the winners of the prizes were announced and the celebrations were started.

By Olivia on September 1st, 2011

Tags: Athletics, Celebrity, Default, Olympic sponsorship, Olympic sponsorship consultants, Olympic Torch Relay, Olympics, Sponsorship, Sport

No comments

During a 5-hour traffic delay on the way to the Ryder Cup, two Synergists entered into a debate about the greatest Sports Marketing Innovation of the last 50 years. What started in the back of the car, turned into our own private mission to find the answer. We invited suggestions from the public, debated the merits of each suggestion, invited guest bloggers to put their case forward and finally put the resulting short-list to a vote. And according to you, the biggest Sports Marketing Innovation of all time was Nike’s deal with Michael Jordan.

The deal went beyond mere endorsement and created a product line purely around the player, whilst defining the relationship between corporate organisations and sports stars. According to Charlie Brooks, the communications director of Nike “…It has helped define the way the Nike brand, and the industry overall, has behaved ever since in terms of sports marketing and creating athlete signature products…”

It’s staggering, if the stories are to be believed, that Jordan originally didn’t even want to meet with Nike execs to cut a deal. The company’s association with MJ created a brand in Air Jordan that generated some of the most memorable advertising creative in recent years, with ‘Wings’ still one of the most popular posters ever printed. Almost a decade since he last played, the Jordan brand has grossed over $1 billion in sales, representing around 5% of Nike’s total revenue, with the “Jumpman” adorning the shoes of kids for whom Jordan has only ever been a YouTube myth. Wouldn’t you want to be a part of that?

So, there is no doubt that we found a worthy winner…but at Synergy, that just triggered the next question. What next for superstar endorsements? Is this still a winning sponsorship strategy?

From the earliest days of advertising, the stars of the day have been employed to strengthen the promise of a brand. Whether it’s the testimonial of actress Lillie Langtry for Pears Soap, or that of US President William McKinley for his Waterman pen – both before the turn of the 20th century – we’re not talking about a new art, just one that has evolved over time.

That said, apparently, using a celebrity doesn’t guarantee success. According to research carried out by US-based firm Ace Metrix, in 2010 almost 15% of advertising in the US involved celebrities, at an estimated cost of $50 billion. And of that number, nearly 20% of commercials indexed negatively versus the advertising norm. With four out of the top five culprits from the world of sport, several UK publications suggested this as sounding the death-knell of deals for major sporting names like David Beckham.

Of course, this is partly explained by the fact that two sporting superstars for whom 2010 had hardly been a year to remember, featured heavily in this list: Lance Armstrong was accused by his former team-mate Floyd Landis of taking performance-enhancing drugs, whereas Tiger Woods, well, you don’t need me to tell you about his 2010. What this demonstrates is the height from which an icon has to fall, even if, in the case of Armstrong, the pedestal is still structurally intact.

The fact is that consumers are now a savvier bunch and it is easy to pick out where a celebrity is simply a hired hand lending stardust to a brand.

Looking at the advertising that best resonated with US consumers last year, we can see that celebrities need to bring an authenticity that is impossible to manufacture. Oprah Winfrey’s traffic safety campaign represented three out of the top four strongest performing creatives. A very ‘Oprah’ endorsement. George Clooney, another celebrity with integrity, unquestionably plays his own smooth self in Nescafe’s commercials, although it’s definitely more than just an address to camera. Turning this on its head, Kevin Bacon’s commercial for Logitech (where he brilliantly plays a Kevin Bacon-obsessed superfan) is in no way a Bacon endorsement of their specific product, but a means of connecting the brand with humour and charm often missing from the category.

This is where sponsorship begins to play a greater role for companies looking to connect with a consumer, a market or a movement. It’s about a brand in alignment with an individual. What develops is a symbiotic relationship where brands have as much to gain as they have to lose…arguably more.

Nike, of course, has since repeated the trick with Tiger Woods. Why didn’t Nike cut Tiger loose last year? Well, whilst his behaviour disappointed fans and sponsors alike, there’s no denying that he represented a longer game to the sporting giant. And his relationship with Nike is deep and authentic. Prior to Woods’ endorsement of Nike’s golf range in 2000, Nike owned approximately 1% of the global golf market. Following Woods’ signing, Nike Golf acquired approximately 4.5 million customers and in 2008 posted revenues of $648 million – a direct result of the Tiger who came to tee. Estimates suggest that even the 100,000 or so consumers that left the brand in the wake of his extensive indiscretions never actually defected to a competitor, impacting instead a net loss on the golf industry as a whole.

So, authenticity is key. In an attempt to find it, a new avenue has been explored by brands over the past couple of years: offering the celebrity more than just cold hard cash, but a job.

Arguably the most successful proponent of this is adidas with their appointment of designer Stella McCartney as its creative director in advance of the London 2012 Olympic and Paralympic Games. An appropriate relationship that, suitably leveraged, will provide adidas ample reward in 2012, but, critically, one based on her skillset and day job. Need to demonstrate an ability to actively shape their employer’s brand and bottom line, whilst still connecting with the target consumers. Jamie Oliver and Sainsbury’s, Kate Moss and Topshop, Dr Dre and Monster headphones – all examples of motivated individuals working to deliver tangible value back to their paymasters.

In a slightly more worrying turn of events, the role (or rather title) of creative director provides an opportunity for companies to steal genius (or perhaps more realistically, borrow talent) from a heavily focus-grouped ‘next best thing’.

Intel has shown the world that it likes (black eyed) peas with its chips, having signed up the ubiquitous Will.i.am as their own ‘director of creative innovation’, where he plans to work with scientists and researchers to “collaborate and co-develop new ways to communicate, create, inform and entertain”. Well, if it keeps him out of the recording studio, I’m all for it.

Mr i.am’s work placement comes hot on the heels of icône du jour Lady Gaga, who in 2010 announced she had bagged a role at Polaroid as the brand’s creative director. Here she was “fairly involved” in merging the company’s two mainstays, cameras and sunglasses into (wait for it) a pair of camera sunglasses. One might suggest Ms Gaga was chosen by Polaroid as a 1980s throwback with the ability to deliver an instant reaction, but there’s a definite risk that they have instead simply secured a cheap imitation that fades after prolonged exposure.

It is clear that giving a celebrity a job is no guarantee of authenticity. In a world permeated by the insidious creep of celebrity wannabes and casually eroded by salacious A-Z list gossip, ambivalence is a perfectly understandable reaction from consumers to all-star overkill. Similarly, people believe in sports stars – they are heroes to fans young and old, and as such have a duty of responsibility that for many is beyond their reach.

Celebrity endorsement can still be a winning strategy. But the rules are very clear: without authenticity a brand will simply shed its celebrity skin.

By Jonathan Izzard on March 17th, 2011

Tags: Advertising, Brand marketing, Default, Golf, Music, Olympics, Sponsorship, Sport, Synopsis, Team GB, Television, What's the Greatest Sports Marketing Innovation?

No comments

I for one was pleased to see the recent news that FIBA has given the British Basketball Team the chance to represent Team GB at the Games in 2012 – a result that sees Team GB represented in all sports at  London 2012. This also means that  Britain will field a basketball team at London 2012 for the first time since last hosting the Games in 1948.

By allowing Team GB to compete, FIBA has given British Basketball another platform from which to shout about their brilliant sport. A sport that has the potential to be huge in this country.

GB's NBA star - Luol Deng

Basketball in Britain has struggled to grab the attention of young men and women on a mass scale like Football does, but in recent years, the tables seem to be turning and there is an ever increasing interest in the sport as a whole. Andy Hunt, chief executive of the British Olympic Association rightly pointed out that ‘FIBA’s decision is recognition for years of hard work British Basketball have put in on and off the court’.

Interest in the sport has undoubtedly been fuelled by images of David Beckham and his boys courtside at the LA Lakers. For others, it might be down to hit US TV shows like One Tree Hill. But one of the biggest factors has to be the introduction of the NBA Europe Live at the O2.

David Beckham attends Lakers game with sons

For those unfamiliar with the NBA’s foray to British shores, they made basketball history when the first-ever regular-season games were held in Europe, between the New Jersey Nets and Toronto Raptors at The O2 in London this year.

It was quite a spectacle and a great advert for the game in the UK and now, with the news that FIBA have allowed Team GB a place in 2012, British Basketball has another reason to shout about its beloved game.

NBA at the O2

I will certainly be looking to get some tickets in the Olympic ticket ballot and why don’t you?

(If you’re not into Basketball, maybe this will change your mind! Check out the Toronto Raptors mascot in action, below…)

By Jonathan Gale on March 15th, 2011

Tags: Athletics, BBC, Blogging, BOA, David Beckham, Default, London 2012 sponsorship, Sport, Team GB, YouTube

No comments