What better way to spend St Patrick’s Day than watching England v Ireland at Twickenham with a pint of GUINNESS in hand? Well the rugby mad GUINNESS team here at Synergy certainly can’t think of one! So after another busy RBS 6 Nations tournament, it’s time to look back on our highlights from the GUINNESS Made of More campaign.

It all started back in January when a refreshed team of ambassadors were chosen to bring to life the new GUINNESS Made of More brand positioning.  The four ambassadors were picked to support the brand’s partnership as ‘Official Beer of The RBS 6 Nations’, as well as Official Partners of the home unions, England, Ireland, Scotland and Wales. The new (and one not so new) faces included Scotland’s Sean Lamont, England full back Ben Foden, Wales centre Jamie Roberts and Jamie Heaslip of Ireland who were all contracted to spearhead an integrated below-the-line campaign for the brand.

Working as part of a cross agency team with Ireland’s WHPR and Cybercom, Synergy co-ordinated the two day launch which included content filming, photography and media interviews. To really get rugby fans across all four home nations roused ahead of the tournament the Cybercom team created a spine tingling video featuring the ambassadors, which has since had over 100,000 views.

Synergy contracted the photographer, Hamish Brown, to create a selection of images that inextricably showed the players’ dynamism and power, also demonstrating that like the GUINNESS product, the brand’s ambassadors are made of something a little bit extra. Whether this is Ben Foden’s lightening fast feet or Jamie Roberts’ powerful charges through the midfield, we wanted to capture each of the ambassador’s individual traits which proves they are made of more.

The Synergy PR team secured national and regional coverage in England, Wales and Scotland across a range of sectors including sport and lifestyle press, online, radio and broadcast, with WHPR generating some great coverage in Ireland.

One of the key objectives of this campaign was to drive international rugby fans to the GUINNESS Facebook pages, and encourage a deeper brand engagement through the ambassadors providing a steady stream of exclusive content from inside their camps. The cross agency team also developed a unique competition for fans from each nation to win the chance to play alongside their hero in the GUINNESS Rugby Challenge at the end of the tournament. More on that later…

Throughout the campaign Synergy activated player and coach appearances including interviews with Wales front row Gethin Jenkins, Scott Lawson and Chris Cusiter of Scotland, as well as England (then interim) coaches Stuart Lancaster and Andy Farrell.

Throughout the championship, GUINNESS ran an off-trade competition whereby one lucky GUINNESS customer could win the chance to have an England legend come to their home and watch the England v Ireland match with their mates, whilst toasting St Patrick’s Day with a few pints of the black stuff! Former England star Andrew Sheridan stepped up to plate, and for our lucky winner Keith Roberts and his friends it was a completely unforgettable day.

Andy’s insight and running commentary throughout the game proved perfect considering the game was so forward driven, with the big man himself proclaiming that “all that passing nonsense is for wimps!” All in all, it was certainly an they will tell their friends about every time they have a pint of GUINNESS at the local pub.

After seven weeks of rugby the final weekend saw Wales aiming for a Grand Slam in Cardiff, but the final curtain was to fall at a sold out Twickenham on St Patrick’s Day, with GUINNESS there to join in with the craic. Thanks to the RFU, the GUINNESS St Patrick’s Day video was shown to over 80,000 England and Ireland fans live at Twickenham, in addition to over 1,000 GUINNESS hats given away to fans in the West Car Park.  All of which added up to the GUINNESS bar have its busiest day at the rugby ever!

With Paddy’s Day behind us, the Synergy team rounded off this year’s RBS 6 Nations with the GUINNESS Rugby Challenge. Winners, plus two friends, were invited to Twickenham Stoop to play rugby alongside our ambassadors, minus Sean Lamont who was gallantly replaced by Scotland’s Jon Barclay. The warm up was taken by England forwards coach, Graham Rowntree and fitness coach Calvin Morris who later went on to referee the touch rugby competition.

By Ashley on March 27th, 2012

Tags: Alcohol, Default, Event management consultants, Guinness, PR, Public relations, RBS 6 Nations, Rugby, Sponsorship, Sport, Synergy, Synopsis, Viral Marketing, YouTube

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In a year of huge cultural, historical and sporting relevance, brands will be (and already are) fighting for ‘white space’ and unique ways to engage with the British public. During this very busy year the strategy and tactics that brands choose are critical, which is why we decided to use this Synopsis to look at some of the activation trends we are expecting to see in 2012.

At a macro level, experiential marketing (EM) is a growth trend in itself . Experiential specialists have long debated the need for integration with digital media to extend the reach of the live activity beyond a single interaction. Momentum has been driven primarily by the growth of social networks, which provide longevity, an extended audience and a measurement tool for the effectiveness of such campaigns.

Marketers are more concerned than ever about customer experience and innovation, but with a need to find simple, differentiating tactics, expect 2012 to be a year of the ‘Ts’.

TECHNOLOGY

RFID (Radio Frequency Identification)

RFID is a system that can transmit the identity of a person wirelessly using radio waves.  A portable device (for example a wristband, PDA, card, smart phone or even just a sticker) automatically transmits the data to an RFID reader, where it is then processed.

RFID has been used for many years - in fact, you may be using it in one form or another every day. I used RFID technology at least five times before I reached my desk today via my Oyster and Engine building access cards.  In 2006, the Emirates Stadium opened with an electronic ticketing system and members of ‘The Arsenal’ use their membership cards to enter the stadium, removing the need for gate security staff.

The ability of RFID technology to unite live and digital, by allowing consumers to share a real-time brand experience and messages in a controlled fashion with social networks, has seen the technology flourish.  At the recent Smirnoff Nightlife Exchange London,  RFID technology was implemented for guests to share their real time nightlife experience on Facebook. After a simple registration process guests could ‘check-in’, ‘like’ and post photos directly to their walls by tapping their RFID wristbands on ‘Facebook Interactive Pods’.  All posts were predetermined by Smirnoff which provided an element of controlled messaging. The event was amplified to 1.6 million people on Facebook. Laura Moody of Blondefish, the event technology company who deliver this RFID solution for Smirnoff comments:  ”The use of RFID technology in the event space is delivering  powerful results for both the live audience and brand sponsorship. Consumers and brands are embracing the way RFID can deliver a more personal, memorable and interactive live experience. As guests share their experiences on social media they become advocates for the brand, delivering huge levels of online brand amplification.”

It is not only events that are seeing the benefits and word-of-mouth that RFID can offer. In 2011, Ushuaïa Ibiza Beach Hotel installed Facebook pods for guests to “make all their Facebook friends jealous.”

With the costs of RFID coming down and the possibilities endless, there are some exciting developments that could change the face of experiential marketing.

Music festivals are quickly discovering the benefits of using RFID.  It is making ticketing and admissions more efficient, while ‘cashless’ payment methods are reducing security problems (there is no need to carry a wallet), driving purchases and allowing brands to track spending patterns.

The ability to analyse individuals’ purchasing patterns allows a brand to deliver personalised content and offers.  This not only drives spend (Mastercard in Canada has seen a 25% increase in spending by users of its RFID credit cards), but can also make customers feel more connected to the brand.  Minority Report’s vision in 2002 of personalised advertising seemed something for the very distant future – but RFID is bringing it closer.

Augmented Reality & Blippar™
Image recognition is another way to connect the real world to the virtual one and 2011 saw plenty of brands experimenting with QR codes.  However, it is safe to say that QR codes haven’t exactly set the world alight – usage has been low and according to a survey of 794 online respondents by Simpson Carpenter, just 36% of consumers know what QR codes are for, while only 11% have actually used them.

However, 2012 could be the year that Image Recognition finally takes off, thanks to Blippar™ – the 2.0 QR code. Blippar uses your phone’s in-built camera to bring a static image to life and provide an interactive experience. The difference between this and a QR code…the ‘wow’ factor.

Having previously used QR codes, Domino’s wanted to step up the innovation and required a more dynamic tool. Its current Blippar™-powered campaign promotes the brand’s ’555′ deal. Consumers simply hold their smartphone up to a Domino’s poster and it comes alive, allowing them to download deals, get the Domino’s mobile ordering app, become a Facebook fan and find out more about their local store.

KitKat are giving customers the chance to vote for their favourite new flavour by scanning posters using the Blippar™ app. The brand is also cleverly integrating geofencing into the campaign so that customers will be alerted whenever they are within a certain distance of a store which sells the  KitKat Chunky flavour they voted for.

Sponsorship activation can really benefit from the ability to dynamically interact with static branding. We are not expecting Blippar™ pitch logos quite yet, but over the next few years we will certainly see the decline in static stadium and event branding and advertising. In January alone a number of big brands have started to use Blippar™, and expect loads more to follow during the rest of 2012.

THEATRICS

With an influx of 2 million tourists to London, there is a huge opportunity for brands to engage with consumers in 2012. Brands will need to be clever to cut through the noise, and ‘drama’ can provide the essential memorable hook for consumers.

Flash mobs
Flash mobs bring an experience to people in unexpected moments. Flash mobs are essentially a group of people getting together to do something unexpected, before quickly dispersing. They are becoming more and more popular, bringing a sense of wonder to those that encounter them. Brands have harnessed the power of flash mobs to engage with customers and create interesting content and brand experiences, as T-Mobile showed with their famous ads.

Flash mobs don’t require a lot of money, making them an ideal tactic for a small business, or when budgets are squeezed. The beauty of Flash mobs is their complete integration with social media and their potential to go viral and provide entertainment to not only the people who were there, but those who want to watch and share.

Boris Johnson is obviously a Flash mob fan:- the Mayor of London is using them to promote London as a city of history and culture during the Cultural Olympiad this summer. Mark Rylance, one of Britain’s greatest Shakespearean actors, and his crew of 50 actors (all disguised as ‘normal people’) will stage ‘Flash performances’ of sonnets and speeches.  The unexpectedness of the experience will make it unforgettable for the people involved, while the content (both the planned scripts and unplanned audience reaction) will undoubtedly be shared around the world.

It is not a leap to imagine brands considering this as an opportunity for engagement during the Games, with consumers themselves (if wowed by the experience) providing the communications medium. There are, however, a few rules to making a flash mob successful and preventing this looking like a poor ‘am-dram’ performance:

1) Simplicity & originality for maximum impact

2) Good quantity and quality of ‘performers’ recruited for wow factor

3) Participants and location must blend together for the element of surprise

Sadly Qantas didn’t follow these simple rules for this effort to promote a new route:

Pop Ups

2011 was the year of Pop Ups, and we think that this trend will continue to grow in 2012, particularly with available commercial property sitting vacant. Pop Ups are by no means a new phenomenon with restaurants, shops and galleries embracing them; however, it is now brands that are starting to realise the benefit of a temporary location that makes a statement, delivers an immediate impact and captures the consumer’s imagination. Combine a Pop Up with an event drawing millions in attendance and you have a powerful brand experience.

In 2011, Chanel took Pop Ups to a new level with the arrival of the Hollywood glitterati for the Cannes Film Festival. Golden mosaic-tiled walls, dedicated make-up and nail bars, an exhibition space of Chanel gowns and suits previously worn by actors, and a private lounge on the first floor with views of the red carpet leading up to the Palais des Festivals all helped to deliver the ultimate Chanel experience.

This summer we will see a plethora of Pop Ups appearing across London and much can be learned from those that have gone before them.

1) Locations. Good footfall, transport links and signage will benefit the Pop Up with a steady stream of customers. However, some of the more interesting locations aren’t on the high street, in which case building a strong communications programme and integrating with social media and technologies such as location-based services are essential

2) Content. Build a story. Offer a unique take and provide a new way for customers to consider the brand. New content will give the feeling of exclusivity

3) Innovative branding and stylish fixtures including digital media

THROUGH THE LINE INTEGRATION

So who will be the winners in 2012? From our perspective it will be those that have developed personalised, innovative, simple and, most importantly, integrated experiential campaigns.

Nike has made a strong start in the battle of the sports brands with its #makeitcount campaign. It is a brilliant example of a campaign which fully integrates ATL, experiential and digital to deliver great content and brand experiences.  The campaign uses simple, standout photography and video to deliver a powerful message and a simple call to action…how will you #makeitcount in 2012?

But the really exciting thing is the way Nike has integrated experiential and social media into its campaign and made it relevant for everyone from elite athletes to gym dodgers (like me).  Customers are invited to have their picture taken by a professional photographer in the style of the campaign and are given the chance to create a handwritten pledge as to how they will #makeitcount.  The photo and message are not only shareable via social media channels, but will be displayed outdoor as part of the campaign.

@Nike has created its first single, dedicated Twitter feed. So far over 60,000 people have responded to the cry with #makeitcount. The first tweet on this account is from Nike founder Bill Bowerman: ‘If You Have A Body, You Are An Athlete’.

And, if you are ever in doubt that simplicity provides impact, check out another offering from Nike:

Experiential has always been able to deliver powerful brand experiences.  The issue has been the reach and the fact that it has only ‘touched’ relatively few people. But as we can see, digital and social media channels are unlocking the full potential of experiential marketing by extending this reach exponentially.

And, of course, the power of sponsorship is that it gives brands the content and access they require to create experiential activity around their customers’ core passions.

By Lisa Parfitt on January 25th, 2012

Tags: Advertising, Branded content, Content, Digital marketing, Experiential marketing, Facebook, Flash mobbing, London 2012, Mobile, Synopsis

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What happened

To promote its sponsorship of the London 2012 Paralympic Games, Sainsbury’s created a short video of David Beckham being put through his paces by David Clarke, team GB’s Blind Football legend. Widely seeded online, on TV and in cinemas, the video raises awareness of the Sainsbury’s 1 Million Kids Challenge, which aims to get a million children to try a Paralympic sport, and its sponsorship of the Paralympic Games overall.

Why we love it

Sainsbury’s ‘Paralympic Games-only’ sponsorship is an exciting innovation in itself.  This is the first time that the rights for the Paralympic Games have been carved out and sold separately to those for the Olympics (although Olympic sponsorship still includes the Paralympic Games as well). Sainsbury’s can use this differentiated position to derive some key benefits.

Firstly, unlike Olympic venues, the London 2012 Paralympic Games’ venues and athletes can be branded.  With 150 hours of Paralympic Games footage to be broadcast on Channel 4, it will deliver plenty of ‘natural’ brand exposure for Sainsbury’s. In addition, the Paralympic Games provide some truly emotive stories of excellence, inspiration and dedication that resonate with the consumers and, critically, are different to the Olympic stories that will be told by the other sponsors. As Sainsbury’s Head of Sponsorship, Jat Sahota, said: “There are amazing individual stories, but it is important not to overplay the adversity angle – they are ordinary people doing extraordinary things; they are elite athletes. There is a richness to those stories that I think the British public will respond to more than some of the Olympian stories.”

Using David Beckham as a Paralympic Games Ambassador is an interesting choice. Whilst it is unusual to have an ambassador for an event who has never participated in it, Beckham’s involvement is a good way to deliver its messages to the widest possible audience.  It is obvious, though perhaps slightly regrettable, that a star of mainstream sport is a great candidate to help convey the Paralympic Games’ message.

Signing up the much-loved Beckham is unlikely to be a step in the wrong direction for any brand, but it’s what Sainsbury’s did with him that made this use of an ambassador so successful. The ABCDE model tells us that content is a vital part of excellent sponsorship, and the combination of a fascinating insight into blind football, combined with the allure of Beckham’s talent and good looks (sorry!) makes for compelling viewing. Football is the best loved sport in the UK, and so provides a good route into the discovery of Paralympic activities for those with little prior knowledge.

The last time blind football caught the public’s attention to such an extent was probably when Paddy Power released this controversial advert in 2010 and Sainsbury’s approach to blind football, naturally, could not be more different. It evokes the skill required for the sport, provoking exactly those feelings of inspiration and patriotism that the best sponsorships should.

The 1 Million Kids challenge is an ambitious programme to promote Paralympic sport to the mainstream, and using Beckham as its Paralympic Games ambassador shows that Sainsbury’s is serious about trying to make this happen.

Sainsbury’s core asset might be the London 2012 Paralympic Games, but by creating content that combines this sponsorship with a superstar ambassador from outside the Paralympic world, they are truly maximising its impact.

By Jessica Enoch on January 25th, 2012

Tags: Celebrity, Content, David Beckham, Default, London 2012, London 2012 sponsorship, Olympics, Synergy Loves

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What happened?

In order to celebrate 100 years since the creation of the Spirit of Ecstasy, our fellow ‘Engineers’ ‘Partners Andrews Aldridge’ and Rolls-Royce commissioned the British photographer Rankin to capture 100 contemporary images of the female form that are inspired by Rolls-Royce’s renowned symbol, including her power, speed and beauty. In his own words, this was “one of the biggest projects (he) has ever taken on”. The stunning collection of prints were shot over the course of the year and hosted exclusively at Rolls-Royce Motor Car events and dealerships throughout the world including London, LA, Beijing and Sydney, finishing in Cologne this month.

Why we love it

Firstly, we feel the partnership between Rankin, a modern British style-icon, and Rolls-Royce, a brand that represents both classic British craftsmanship and contemporary engineering, is spot on. A brand like Rolls-Royce needs to strike the balance between reinforcing its heritage without overly relying on it, and this modern celebration of the centenary of its ‘Spirit of Ecstasy’ strikes this balance very nicely.

By teaming up with Rankin, Rolls-Royce have also created a fantastic platform to create original and stunning content for their upmarket target audience, who are likely to be passionate about the arts and the work of the ‘in vogue’ photographer. Most importantly, going forward, these images have also given Rolls-Royce the opportunity to create some unique DM material to send on to their customers, a nice way to get into the hearts and homes of their most valued clients. Ultimately, one of the most important roles of a succesful partnership is to give the comms of a brand a lift; and these amazing photos most certainly do that.

By Matt Kiernan on January 25th, 2012

Tags: Advertising, Art & Design, Branded content, Synergy Loves

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Betfair is constantly pushing the envelope to find innovative ways of using their sponsorship assets. Whether that is quirky player challenges to capitalise on the sporting agenda, a ten pin bowling viral showcasing Betfair’s mobile offering (see video below), or a pioneering deal to place QR codes on GB’s beach volleyball players’ bottoms at the London 2012 Test Event, the emphasis is on doing things differently.

Bringing a fresh approach to sponsorship activation comes naturally for a company founded and driven by innovation. Another pillar of Betfair’s marketing philosophy is to ‘live and breathe social’ – as outlined by Betfair’s Head of Online Marketing, Ben Carter (@bensaint). Social is not treated as an add-on to marketing activity, but is put at the heart of campaigns. As a sponsor of Manchester United, with their 21m+ Facebook likes, it makes sense for Betfair to engage the club’s fanbase through social channels.

So what did Synergy suggest when given a couple of hours’ access to some Manchester United players on an (inevitably) wet January afternoon in Manchester? Stage a live Q&A with United players on Betfair’s Facebook page, giving fans the chance to interact with their idols by submitting questions or posting comments during the live broadcast via Facebook and Twitter.

Working alongside Betfair’s in-house production team, real-time broadcast experts Livestream, and MUTV, we helped deliver Betfair presents Man Utd live - an exclusive 30 minute programme hosted by TV presenter Rachel Brookes and featuring Michael Carrick, Ashley Young and Nani. Supporters were able to watch the action by simply ‘liking’ the Betfair Facebook page, and could submit questions or comments by tweeting @BetfairSports with the #MUlive hashtag.

Once again, doing things differently paid off. Over 40,000 people tuned in to watch, close to 1,000 questions were received during the broadcast, and tweets of the #MULive hashtag reached over 3.8 million people (source: Tweetreach).  Synergy’s PR team managed the external pre-promotion through football blogs and forums, and the post-event syndication of content and quotes to key media targets, resulting in over 100 pieces of online coverage. Quotes featured in three national print newspapers, and branded footage was included in ITV Granada Reports in the build up to the weekend’s game against Arsenal.

What else did we learn from our inaugural live interactive Facebook broadcast? For a start that Nani regularly gets the hairdryer treatment from Sir Alex. For more insights, you’ll have to watch the webcast for yourself….

By Tom Gladstone on January 25th, 2012

Tags: Betfair, Default, Facebook, Football, Manchester United, Sponsorship, Synergy

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At the end of last year Synergy worked with Sky to launch the Sky Sports Scholarships. This programme supports some of Britain and Ireland’s most exciting athletes to help them fulfil their potential on the international stage and prepare them for life in the spotlight. Sky will tell the athletes’ stories through Sky Sports channels to build their profiles, engage its customers and inspire the stars of the future. Details of each of the athletes and the support Sky is providing can be found here.

Sky have been one of the leading investors in Sport in UK and Ireland for the past 20 years – not only through their broadcasts, but also through programmes like British Cycling, Sky Sports Living for Sport and the ECB Coach Education Programme. Sky Sports Scholarships extends this support to individual athletes, providing them with crucial funding (helping to cover the costs of coaching, training and competition), valuable mentoring support and media relations advice from Sky Sports News talent.

Eight of the 11 athletes were welcomed at Sky Studios on 2nd November for the announcement of Sky Sports Scholarships. The athletes completed live interviews on Sky Sports News, web-chats, green-screen filming as well as camera and social media training and a chance to meet their Sky Sports News mentor.  To see behind the scenes footage and more information about the Sky Sports Scholarships click here.

Having been so closely involved since the very beginning of the programme (working up the campaign strategy, developing the brand messaging, identifying the right athletes, negotiating the contracts, creating the activation strategy and managing all the logistics), it was great to see it finally ‘go live’.  And it is just the start of an exciting new component of Sky’s long term commitment to improving sport in the UK and Ireland at every level.

By Lisa Parfitt on January 25th, 2012

Tags: Content, London 2012, Sponsorship, Synergy

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Over a month on from the Rugby World Cup Final and the post mortems are just about complete. Global TV audiences of 4 billion have been reported, social media round-ups published, teams of the tournament have been selected by all and sundry, and the New Zealand Herald has discovered some other sports to write about. Only England seems relentlessly stuck in review and recrimination mode, with new personnel and processes being announced on a weekly basis. While the RFU sifts through the carnage of dwarf-throwing, ferry jumping, ball-swapping and under-performing, here’s a slightly lighter examination of the brand marketing activity that surrounded the world’s third biggest sporting event.

In the previous Synopsis, Synergy’s new head of content, Colin Burgess, outlined the key ingredients for successful content that will illicit the deepest audience engagement: authority, authenticity – and the holy grail of all marketing – making it memorable. Applying those criteria to sponsor content during the Rugby World Cup goes a long way to explaining why activity might or might not have resonated with rugby fans.

Authority first. This is largely determined by the content’s provenance – it needs to be produced and delivered by a trusted and credible source. Some brands activating around the Rugby World Cup have a natural advantage in the authority stakes for various reasons:

1) Their inherent role in the game and on the pitch (the likes of adidas, Nike and Gilbert)

2) Through their long-standing presence as a rugby sponsor (see O2, Guinness and Heineken)

3) By their connection with the host nation (for example Air New Zealand and Tourism New Zealand)

Throwing in a few brand ambassadors is another well-trodden path to creating or supplementing a brand’s natural authority and giving the content a credibility boost. A great example of this, and fantastic use of owned media, came from Air New Zealand, who painted their fleet black and produced a safety video featuring members of the All Blacks team. Nearly 1m online views for a 4 minute safety video. Job well done.

On to authenticity and content that connects through personal or social relevance. To get the kitemark of rugby authenticity, sponsors adopted a variety of techniques:

1) Showing an understanding and empathy for the particular humour, culture and spirit of rugby fans

2) Playing on the history and heritage of the game and previous tournaments

3) Tapping into events as they happen in the tournament to become part of the narrative of the Rugby World Cup

Below are Synergy’s nominations for the brands that most successfully delivered authentic content during the World Cup, embodying those three techniques.  But in keeping with rugby’s community spirit, please add your own nominations for the best brand content around the 2011 Rugby World Cup in the comments section below:

O2, with a tradition of giving free pies and pints to customers at Twickenham, adapted their customer proposition to fit early morning rugby viewing. Ashton donning an apron, Jonny making tea (after numerous practice sessions, no doubt), and Jonno with the control (no comment…). Relevant content from a long-standing rugby sponsor. If only it had been Guinness not Greene King in the breakfast packs…

Steinlager proved that an ambush marketer can still exhibit authority (what is more relevant to All Blacks supporters than beer, and a Kiwi brand at that?), authenticity (connecting through the collective anguish of New Zealand’s Rugby World Cup chokes) and a brilliant creative idea (reviving the Steinlager white can)…

Wilkinson Sword showed their quick thinking and wit by creating a pre-Final advert encouraging Lievremont to shave his ridiculous moustache.

It was precisely the fact that these campaigns came from a place of authority and authenticity that made them the most memorable.

But, all in all, the Rugby World Cup will not go down in the Sponsorship Hall of Fame as a high-water mark of sponsorship activity.  So what was missing from sports marketing activity and particularly content around Rugby World Cup 2011? The answer is ‘just about everything’ from the 4th Era of Sponsorship: interactivity, genuine collaboration and contribution from fans within brand campaigns (beyond the standard encouragement to tweet a hashtag…), exciting use of mobile, and memorable, game-changing innovation.

Let’s hope brands were keeping their powder dry for 2012, and the unprecedented marketing spend we are going to see around the Olympic Games.  And let’s also hope that by Rugby World Cup 2015, we’ll be seeing more innovative, truly engaging and memorable content than this:

By Tom Gladstone on December 6th, 2011

Tags: Advertising, Brand marketing, Branded content, Content, Default, Rugby, Rugby World Cup, Synergy, Synopsis, World Cup

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What happened

To mark the launch of Carmelo Anthony’s new “Jordan Melo M8 trainer” Nike showcased some ”mad skillz” of their own at a surprise night-time show at Pier 54 in New York City.

Forget the standard 3D projection, this was an ‘Explosive Water Projection’ and a crowd of more than 2,500 people gathered around the Hudson River to watch a three-storey-tall Melo dribbling, dunking and walking on water. Of course, they were also treated to DJs, a light show and plenty of interactive experiences. Anyone who couldn’t attend in person could watch the explosive show live at a special Nike site.

Why we love it

It is wonderfully inventive and creates the ‘wow factor’ for the audience. The water gives another dimension to the graphics as they appear and disappear into the surface.

The originality of the artistic show celebrates Anthony’s vibrant, fresh skills and signals the emergence of a new era in New York for both its hallowed basketball team and the regenerated city as a whole. With Anthony as a figurehead for Nike, it shows that they are still at the forefront of player endorsement and remain as fresh as ever.

The projection itself was the first to use water as a canvas. As usual, Nike have raised the bar and moved away from the typical projections onto buildings such as AC/DC vs Iron Man on Rochester Castle or the 4D experience that Ralph Lauren produced in New York. The live stream and Nike’s always-clever use of social media harnessed the power of digital content to ensure that the campaign touched a global audience.

Anthony, Nike and New York are a brilliant combination. He represents the next generation for Basketball, with New York as his new playground.  You can bet that Nike will be right in the middle of it.

By Adam Shapland on December 6th, 2011

Tags: Advertising, Fashion, Synergy Loves, Synopsis, YouTube

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Content forms an integral part of our work; understanding the factors regarding emotional and intellectual engagement with an audience are important in order to create meaningful experiences. The aim of this article is to trace the evolution of content creation and delivery in light of advances in technology and changes in social activities; hopefully giving some useful insight into options we have for our clients when planning campaigns.

“My biggest competitor today is someone with an idea”

Nabil Sakkab – Head of Research & Development, Procter & Gamble.

TV Content

In the days when the only mass media was broadcast and print, content producers had a one-way channel to engage their audience.

Typically, audiences respond best to content that carries authority (from factually trusted sources such as the Government) or authenticity (content that connects through personal or social relevance).

Successful TV has both authority and authenticity and the really successful ones are memorable – generally through well-executed, great ideas that appeal to the emotions (through shock or comedy).

A good example is Keira Knightley’s Women’s Aid commercial:

The production values are high, the storyline is strong and the effect of the film is to shock; but if we do not remember the website listed at the end, once the ad finishes we are left shocked but no longer engaged.

Internet content

With the arrival of YouTube came Manic Dog, Mystic Cat and endless wedding carnage videos. However, once TV producers started to talk with web developers (with the aid of a translation service) the result was a subtle shift in the style and format of programmes.

Interactive software has enabled content producers to give audiences a different experience; multi-layered options in story, format and delivery that no longer depend on high production values but instead rely on engagement through information and choices.

The Government anti-knife crime video campaign, ‘Choose a Different Ending’, is a good example of informed choice given to an audience:

Due to the interactive nature of the viral video, the user/target audience is forced to think about knife crime and the choices they are being asked to make. Each decision is then brought to life in the video, offering an insight into the consequences of carrying a knife. This is a good example of a campaign initiative that can only work online, as it relies on audience interaction.

The video engages the target audience in several ways:

- It is shot from an individual perspective i.e. the player sees the world through the eyes of one person

- It is shot on a council estate and then in the surrounding areas (park, nearby roads), so that the location is a familiar one to the target audience

- The cast is formed of the target audience, ensuring that the language and dress code would also be recognised by this audience

- The video was created with the aid of the target audience which helps with authenticity

Paid, owned and earned

For a while we settled into the comfort of three areas where content would be delivered and debated:

• Paid: TV commercials
• Earned: Comments on a YouTube video
• Owned: A company’s website

 

Of these three areas, earned has proven to be the most valuable as it carries authenticity through endorsement from peers.

Once hit counts and comments turned into real currency, producers soon realised that success with the audience required more than simply being in the same space, even if the content was clever or well-produced. It became clear that the appropriate tone, language and social context were essential for success.

Take the Government swine-flu film, 2009:

This was a TV ad that was also delivered and promoted online, receiving a whopping 380 hits on YouTube. The ‘Catch it Bin it Kill it’ message was generally dismissed as something for other people (perhaps the penalty for wearing bad jumpers in lifts).

The Government then commissioned a viral video to deliberately spoof the official one, involving actors from the target demographic and contemporary music. The result is much more fun.

Same message; different style (smaller budget); 1 million hits on YouTube. Enough said.

How we consume media

Almost more important to ‘where’ people are watching their videos is ‘how’ people are watching them.  This has an effect on the creative and production process.

Viewing habits can be grouped into three main types of activity:

- Snippets (spontaneous media activity)

- Boutique (speciality media searches)

- Catch-up (fitting TV schedules around our own lives)

A recent survey of 1,300 mobile Internet users below the age of 25, showed that most use a mobile device to talk to friends about the show they are watching, a trend known as ‘Social TV’.

Social media

Social media has altered the definitions of paid, earned and owned media or at least has blurred the lines between them. Now, the challenge that agencies face is figuring out how to integrate all three forms of media for maximum effect.

After all, social content, by definition, can lack authority but it has authenticity because it establishes relevance and context with our friends and our surroundings.

Let’s have a diagram.

Sponsorship events

We know there are Fans (consumers) who have Passions (Sport, Music, Art). Sponsored activities provide the magical third piece of the puzzle – the Location. This is not just the location of the event, but, thanks to mobile phones, the location of fans too. And this is powerful intelligence regarding media capture and distribution options.

Radiohead’s concert video shot in Prague in 2009 by 50 fans on Flip cameras makes you feel like you are standing amongst the crowd:

It appeals to fans because it was made by fans, contains fans and gives the fans that couldn’t go the feeling that they were there.

And the effects go beyond the concert. The video was endorsed and published by the band; further projects have been planned by the fans that in turn become a part of the history of the band, strengthening the relationship between all concerned.

The Social challenge – the media ecosystem

The goal is to connect the dots and integrate all media for maximum results.

It is not just about producing content for an event or campaign but to inspire the target audience to contribute, to collaborate and comment beyond the life of the event.

The media can take on a life of its own, especially if there are core community and social values – a mini ecosystem that can run beyond the campaign.

Mobile

Mobile is ever-increasingly becoming the medium of choice, particularly for image capture and Geo-positioning. According to Comscore, in the next 12 months:

‘We predict more than half of all mobile consumers will have access to mobile media, largely driven by growing adoption of smartphones. Identifying the synergies that exist between all consumer touch points – traditional PC internet, mobile media (via app and browser), tablets, etc. – and understanding how consumers use these devices to fulfil different needs and convenience levels will be of critical importance to marketers.’

How does all this affect production for Synergy Clients?

Social / mobile media is very powerful but it often requires a paid spark.

Synergy already produces world-class output and my goal is to bring broadcast, online and social production and planning experience into close proximity with the Synergy team and clients hopefully resulting in:

- Real-time intelligence on media options available

- Advice on production and delivery techniques, and suppliers to maximize creative impact

- Guidance on delivery options, channels, asset management (now and future) and measurability. If they are managed, assets can be re-purposed, like this COI text driving radio ad that was repurposed (very cost-effectively) as a viral video simply by adding graphics

Here is fifteen years of TV and web production distilled into my simple media AIM chart:

In Summary

- Content has developed from a one-way communication to an interactive conversation endorsed and measured through social reference

- The balance  of emotional, intellectual and social engagement should be carefully planned depending on the target audience and mediums available

- Technology and innovation drive the reach of our work but synergy between content producers and audiences fuels its impact

By Colin Burgess on October 13th, 2011

Tags: Advertising, Alcohol, Branded content, Celebrity, community, Content, Default, Digital marketing, Facebook, Media, Sponsorship, Synergy, Synopsis, Television, Viral Marketing, YouTube

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Ever thought about naming a star? How about owning a nice plot of land on the dark side of the Moon? Fancy sponsoring a three-toed sloth in Costa Rica?

As PT Barnum famously never said, “There’s a sucker born every minute” – applying Newton’s Third Law (he’ll now be spinning in his Westminster Abbey sarcophagus) would suggest an equal and opposite reaction. After all, you only know you’re a mark once you’ve been conned, right? Therefore every sap needs a swindler, and in today’s society, there always seems to be someone out there ready to sell you something:

a) That isn’t theirs to flog

b) The customer can never really own

c) With strong virtual but low actual value

So it’s nice to see a company turning the tables on the snake oil salesmen and scammers: why buy something that’s worth nothing, when you can use something that costs nothing?

The company in question is Intel, whose 2009 ATL campaign, set to roll out over the next three years, sees the technology giant using the sign-off “Sponsors of Tomorrow”. I mean, who’s going to monetise ‘Tomorrow’…Annie?

It’s interesting that Intel should be using the collective plural ‘sponsors’ here, a move, in line with the content of their ATL, to both humanise the company and express the broad range of areas across which it – I mean ‘they’ – work.

Neatly turning things on their head, the campaign is less ‘Intel Inside’, and more ‘Inside Intel’. The execution below might aim at geek-chic, but it also emphasises who makes up the company, not just what the company makes.

You’ll notice that even the brand-defining/ubiquitous/maddeningly annoying Intel ‘chimes’ are now performed in the new ads by company employees (okay, the actors portraying company employees), reminding us of a company’s most important asset – its people.

As “Sponsors of Tomorrow”, the casual perspective of Intel being just a sticker on your PC may have had its chips.

By Jonathan Izzard on June 12th, 2009

Tags: Advertising, Ambush campaign, Brand marketing, Branded content, Digital marketing, Employee engagement, Media, New Product Development, Sales promotion, Sponsorship, Viral Marketing

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