Archive for the ‘Viral Marketing’ category

Closest Premier League Football Season Ever?

With the Premier League season just a matter of days away, fans such as myself start to feel excited towards football again (no burn out here Galer!) After being let down as an England fan (again) this summer in South Africa, until Monday the thought of a good season for my club (Aston Villa) was an exciting prospect.

Last season I thoroughly enjoyed seeing Spurs pip Man City to fourth spot and it was hugely satisfying, as a Villa fan, to see Gareth Barry miss out on Champions League football. The 2010/2011 campaign should be another fantastic Premier League season as a host of clubs continue to close the gap on the so called “big four”, in fact I’d say with the depth of Man City’s pockets we really should be referring to it as a “big five” and, in fact, the odds at Betfair agree. For the first time in Premier League history five teams (Chelsea, Man Utd, Man City, Arsenal and Liverpool) are all 15/1 or shorter to win the Premier League title, suggesting that the title is most definitely a five horse race.

This Premier League first led to a fantastic Betfair event at Kempton Park on Thursday 5th August 2010 when five legends from the aforementioned clubs took part in the Betfair Five Horse Race. Yes, five ex-footballers agreed to jump on horses and race each other over one furlong and what a race it was! The ex-players vying to be first past the post were Ray Parlour, a Premier League and FA Cup winner with Arsenal, Chelsea’s second all-time leading goalscorer Kerry Dixon, ex-Liverpool hard-man Neil ‘Razor’ Ruddock, Steve Lomas, the combative midfielder formerly of Manchester City, and David May, a Champions League winner with Manchester United.

Prior to the event Neil Ruddock weighed in at a worrying weight and Ray Parlour was introduced to his horse, cheekily named after the current Gunners boss, Arsene Wenger. The Synergy and Betfair teams were met at Kempton Racecourse by glorious sunshine after a morning of training for the legends that saw David May flung to the floor and Steve Lomas emerge as the early favourite. Kitted out in club colours and full riding clobber the former stars took to riding like ducks to water and the race was eventually won by… well you can watch below.

By George Woffenden on August 11th, 2010

Tags: Barclays Premier League, Betfair, Football, Football Sponsorship, Manchester United, Viral Marketing

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Uncool Buck

Microsoft has announced the release of a new mobile phone designed to capture the hearts, minds and standing orders of ‘younger, chattier, socially switched-on’ users.

Developed in conjunction with former Manchester United sponsor Sharp, the brand is to be known as KIN, and represents a range of mobile phones – currently dubbed KIN One and KIN Two – the former in particular a pretty neat-looking device somewhere between a Palm Pre and the chubby widescreen variety of iPod Nano.

From left, KINs One and Two

It’s not a Blackberry, neither is it an Android-a-like, and it’s definitely, categorically not an iPhone challenger. With social media feed functionality placing it in an interesting limbo between smartphone and old-fashioned ‘dumb phone’, the KIN may, in fact, be more of a long-term stepping stone for Microsoft in converting a wider audience to the upcoming mobile Windows 7 OS.

Check the KIN website: it’s all very ‘youth’ (and not even in a ‘this is what all the kids are doing these days, isn’t it everyone?’ Gap style), informative, pretty and dynamic…nice, and contains only the tiniest nods to Microsoft…phew.

Does this mean Microsoft has broken free from its infamous track-record of dad-dancing that has confirmed the world’s third largest company as one of its dorkiest? Of course not, as confirmed by the following shot of Microsoft exec Robbie Bach from the KIN’s press launch last week – probably not the Generation Y shot in the arm the product required, given its offering and audience.

Robbie Bach at the KIN press launch

So why do Microsoft rule the uncool, and how do they manage to make things so effortlessly undesirable?

The much-ridiculed Window 7 Launch Party video holds one or two clues…

If you never saw this, please watch as much as is humanly possible of the video above (I’d say about 12 seconds) and then have a look at the Remix version on this ‘tribute’ site, which, through the tiniest addition has produced something eminently more watchable.

So why will people line up to shoot Microsoft down for this? Is it because the original video is so replete with cheese, yet so bereft of irony? Is it because of the public’s distaste for celebrating what is effectively a stress-purchase, in this case designed to solve the problems created by Microsoft Vista, W7’s predecessor? Or is it simply that the idea of hosting a party to launch a computer operating system is just incredibly bizarre?

Go back a little further to Microsoft’s ‘I’m a PC’ campaign. This was a response to Apple’s ongoing advertising creative which pitched a ‘typical’ PC user against a Macophile. In the US this campaign included Justin Long (of Dodgeball and Die Hard 4.0) as ‘the Mac’, but UK consumers will be more familiar with the localisation featuring Mitchell and Webb.

Whilst a comedic exercise in stereotypes – termed as bullying from certain pro-PC quarters – ultimately, Apple’s campaign was grounded in the functional versus the inspirational: on the whole people have to use PCs, but choose to own a Mac. If this isn’t an indicator of brand love, then I’m not sure what is.

Were Pharrell Williams’ claims that he’s a PC enough to turn the heads of unbelievers? What about when they see him on his  iPhone? Did Eva Longoria’s endorsement make PCs any sexier? Tough to say, especially when she was subsequently captured at the airport on her MacBook. Isn’t this indicative of the difference between obligation and aspiration?

Whatever way you look at it, in the constantly-updating, virtually-democratised world of the web, where transparency is a badge of honour, there’s very little room for the clumsy manufacture of cool. And even if you did want to – Microsoft boffins, take note – there’s a formula you need to apply…

Generated through research conducted between InSites Consulting and MTV Belgium amongst 13-29 year-olds, the above represents the key factors (at an official ratio of 22% originality, 23% popularity and 55% attractiveness) that contribute to make a brand, product or service ‘cool’.

The same study demonstrated that 73% of all brand loyalty is about the coolness of the brand, with young people today buying twice as many cool brands than uncool brands, while the future purchase intention of these brands is no less than three times as high. It doesn’t really matter whether this is right/wrong/lowlands-specific, but there’s little argument in the study’s assertion that trying to be cool is the worst thing you can ever do. Ever.

A tragic confirmation of this is Microsoft (honestly, I don’t actually dislike the company, there’s just so much cannon fodder) and its foray into the digital music market…the ill-fated Zune. They have the set-up, the know-how, and the can-do attitude, but this couldn’t save Microsoft from failing on the Originality, Popularity or Attractiveness fronts, in the face of Apple’s iPod. In fact,  in what is probably my favourite comedy product on the internet, you can even buy what has been termed the ultimate Apple anti-theft device, the ‘Hide-a-Pod’ - a Zune-disguise for your iPod.

Who knows what the fate holds for Microsoft’s latest mobile offering, but unless they learn the lessons from past product launches, there’s a chance it could be KIN useless.

By Jonathan Izzard on April 19th, 2010

Tags: Blogging, Brand marketing, Default, Digital marketing, Media, Mobile, New Product Development, Online communities, Viral Marketing

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Bolt Arms rule the Worlds

The stand-out performer on the track at this week’s World Athletics Championships in Berlin has of course been the astonishing Usain Bolt. Off the track, his sponsors Puma have also demolished the opposition in the marketing contest (albeit that Puma had little to beat, given the complete lack of activation by the various event sponsors) with a funny, savvy, multi-platform campaign which is right up there with anything produced by the category titans, adidas and Nike.

The inspiration for the campaign was gifted to Puma:  the fact that fans and the media incessantly request that Bolt reprise his trademark ’arms pointing skyward’ pose from the Beijing Olympics wherever he goes. Puma’s inspired twist? A ’solution’ to the problem, developed after ‘a year of research and development’, in the shape of strap-on foam ‘Bolt Arms’.

89725063AH003 Puma Press Co

“From now on, they do the pose”, says Bolt, at a fake but cleverly-rendered press conference included in a number of virals released as part of the Puma campaign, which is notable for its integrated use of social media platforms.

Cue from there a blitz of experiential activity in Berlin, including mass distribution of the Arms to fans, leading to an inevitable decision by the IAAF (sports equipment sponsor: adidas) to ban fans from wearing ‘Bolt Arms’ in the stadium – prompting Puma to ask fans via Twitter if anyone managed to sneak them inside, which they clearly did judging by numerous TV crowd shots.

All in all an exemplary case study, and to my mind a contender for campaign of the year.

By Tim Crow on August 21st, 2009

Tags: Ambush campaign, Athletics, Beijing 2008, Default, Digital marketing, Viral Marketing

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It’s sponsorship…but not as we know it

Ever thought about naming a star? How about owning a nice plot of land on the dark side of the Moon? Fancy sponsoring a three-toed sloth in Costa Rica?

As PT Barnum famously never said, “There’s a sucker born every minute” – applying Newton’s Third Law (he’ll now be spinning in his Westminster Abbey sarcophagus) would suggest an equal and opposite reaction. After all, you only know you’re a mark once you’ve been conned, right? Therefore every sap needs a swindler, and in today’s society, there always seems to be someone out there ready to sell you something:

a) That isn’t theirs to flog

b) The customer can never really own

c) With strong virtual but low actual value

So it’s nice to see a company turning the tables on the snake oil salesmen and scammers: why buy something that’s worth nothing, when you can use something that costs nothing?

The company in question is Intel, whose 2009 ATL campaign, set to roll out over the next three years, sees the technology giant using the sign-off “Sponsors of Tomorrow”. I mean, who’s going to monetise ‘Tomorrow’…Annie?

It’s interesting that Intel should be using the collective plural ‘sponsors’ here, a move, in line with the content of their ATL, to both humanise the company and express the broad range of areas across which it – I mean ‘they’ – work.

Intel Rock Stars

Neatly turning things on their head, the campaign is less ‘Intel Inside’, and more ‘Inside Intel’. The execution below might aim at geek-chic, but it also emphasises who makes up the company, not just what the company makes.

You’ll notice that even the brand-defining/ubiquitous/maddeningly annoying Intel ‘chimes’ are now performed in the new ads by company employees (okay, the actors portraying company employees), reminding us of a company’s most important asset – its people.

As “Sponsors of Tomorrow”, the casual perspective of Intel being just a sticker on your PC may have had its chips.

By Jonathan Izzard on June 12th, 2009

Tags: Advertising, Ambush campaign, Brand marketing, Branded content, Digital marketing, Employee engagement, Media, New Product Development, Sales promotion, Sponsorship, Viral Marketing

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London Tube Strike

There are few things more irritating than a tube strike – probably only Wales losing at rugby for me – but I do like to see a brand making the most of a bad situation.  My good friends at Streetcar, a pay-as-you-go car share scheme, have just sent a great little email to offer a discount to all members who may be stranded at work because of the latest tube chaos.

Streetcar email to members

A great piece of brand opportunism and I’m sure there’ll be some real sales benefit too.  What’s that old saying, strike while the iron is hot? Strike when the strike is hot (maybe).

By Ben Wilkinson on June 10th, 2009

Tags: Ambush campaign, Brand marketing, Digital marketing, Public relations, Sales promotion, Viral Marketing

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Wolves get promoted in style

No, not that Wolves.

In an unlikely turn of events, a single T-shirt, sold on Amazon.com has become one of the most popular items in the online retailer’s clothing section, experiencing a 2300% sales boost in a matter of months.

But what manner of apparel could be doing such incredible business? Is it a niche limited edition…? Is it the work of an up-and-coming Harajuku enfant terrible…? Was it worn by all four Beatles during their final tour of the US? I’m afraid not.

The item in question is in fact the ‘Three Wolf Moon T-Shirt’ – the kind of outerwear normally reserved for heavy metal concerts and sci-fi conventions. If you don’t believe me, have a quick look at it here.

Nothing special, you might think (if you do think it’s something special, you might want to stop reading). In fact, thanks to a jokey post from one satisfied (alleged) owner in the product’s ‘Customer Reviews’ section, with feedback on said T-shirt including “Pros: has wolves on it…attracts women…Cons: could probably have used more wolves on the ‘guns’…”, the item has become an internet hit.

Thanks to the wonders of viral email, the product now sports over 300 reviews from satisfied customers, ranging from the humorous to the mildly disturbing. At present, Amazon has not appeared to overtly censor user comments, perhaps content that the phenomenon is translating into an unlikely sales lift.

Whatever way you look at it, there’s no denying the power of a the odd well-placed, web-based witticism – even more so, given that this has led to hundreds of people parting with their hard-earned cash on the back of it.

N.B. Crushingly for UK-based lupine aficionados, the ‘Three Wolf Moon T-Shirt’ is not currently available on our shores. Amazon.co.uk are stocking a single wolf variant, however. I guess you could always buy three of them…

By Jonathan Izzard on May 21st, 2009

Tags: Default, Fashion, New Product Development, Product placement, Sales promotion, Viral Marketing

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Flash mob marketing – T-Mobile and NY400

I’ve been in plenty of creative meetings recently. Creative sessions to me are brilliant: lots of enthusiasm, energy, ideas and the best thing is you can’t be wrong (often!)  One of my favourite things is how fresh and innovative they can be. However, in the last year or so, one thing always seems to come up; flash mobbing. Now I’m not opposed to it – quite the opposite if you see below - but I don’t think it works for every brand.

Hats off to T-Mobile who reignited the trend once again at Christmas.  I’m sure you’ll have read about it and seen the ad but if not take a look below:

 

A quite brilliant intro to the use of flash mobbing, I’m sure you’ll agree.  Now for my new favourite, one I’ve just been sent today.  This is from NY400, an initiative set up to celebrate 400 years of friendship between the Netherlands and the USA.  If you’re in a hurry skip the first 30 seconds, but well worth a watch.

Not right for everyone maybe, but definitely right for some brands and this one certainly got me thinking about going Dutch.  So next time we have a creative meeting and the ‘flash mob’ gem pops up we’ll be giving it some thought. This piece demonstrates beautifully that you can still be innovative with a concept that’s been used time and time again.

By Ben Wilkinson on April 7th, 2009

Tags: Advertising, Brand marketing, Branded content, Digital marketing, Experiential marketing, Flash mobbing, Media, Music, Television, Viral Marketing, YouTube

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The naked truth of sponsorship

At Synergy, while we work exclusively on the brand and sponsor-side of the industry, we still frequently receive unsolicited requests for sponsorship from hopeful individuals looking for funding to achieve their goals. One such enthusiastic sponsor-seeking individual caught my eye last week, fielding a rather unusual campaign.

Last October world pole-vault silver medallist Romain Mesnil suffered a disappointing withdrawal of sponsorship from his backer, Nike. In an attempt to gain awareness for his sponsorship proposal, the Frenchman stripped off, and jogged through Paris with, er, pole in hand, and posted the final video on his personal website. In one afternoon, Mesnil had whipped up nearly 300,000 views.

 

Viral heaven. Within hours the video clip, hosted on YouTube, had gone global. Media outlets and news wires all over Europe could not get enough of the naked French athlete who was prepared to do whatever it took to make potential sponsors sit up and take note. Well, they certainly couldn’t doubt his genuine enthusiasm and dedication, nor his athletic prowess.

Mesnil followed up the stunt a couple of days later with a slightly less controversial approach by launching a ten-day attempt to get sponsors via the French version of the eBay online auction website. After the buzz that his naked jog created throughout the industry and the media, he told a French news conference that he planned to offer sponsorship deals of himself through the online auction site to the highest bidder. Those who click onto his website can place a bid to sponsor the athlete with any profits going to a brain tumour research group.

A rather novel approach to rights fee negotiation, but hats off to him for fully embracing Sponsorship 2.0 in order to achieve, well, ultimate exposure.

In recent weeks, Mesnil has also sported a black kit with a big white question mark where the sponsor’s logo would normally be. When asked about his whole campaign by the press, Mesnil’s response was remarkably astute:

In times of crisis, you have to come up with a novel approach.’

How particularly relevant to the current times, and how very, very true.

 

By Lucie Bartlett on April 6th, 2009

Tags: Athletics, Public relations, Social Media, Sponsorship, Viral Marketing, YouTube

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Radio 4’s Today programme goes viral

Back in February, Evan Davis and the Today programme team challenged viral marketing agency Rubber Republic to make a viral campaign to test the concept of viral marketing. Inspired by a number of successful brand virals (including Cadbury’s Dancing Eyebrows advertisement that did the rounds not long ago), the Today programme is running an experiment to see if Rubber Republic can make Evan, Jon, Jim and the whole gang go viral.

The final result went live on YouTube today:

On its own merits, it’s a fun little clip and worth a watch – especially for regular listeners who are familiar with all the personalities involved. Having picked it up from Twitter this morning, I sent it straight around the office, and on to friends and family who I knew would appreciate it. So, I guess in that sense, it is a good viral.

However, measuring its success as a stand alone viral will be tricky. For starters, they announced that it had gone live on this morning’s programme, which makes it impossible to discern whether any subsequent YouTube views are a result of that broadcast, or of having been passed the link virally.

Evan Davis suggested that Today would herald the project a success once the clip found its way back to the Today show’s inbox – but when you broadcast this live on air, how can such communication truly be the result of viral marketing, and not just fans of the show wanting to be the first to send the link back to Today?

Which points to another difficulty in measuring the project’s success: how many people sent on the clip for its genuine viral qualities (funny, worth sharing etc.), and how many forwarded it simply to be part of the experiment or, for those in the marketing industry, to share with colleagues the latest example of viral marketing?

In other words, by overtly referencing the fact that their viral content is part of a viral marketing experiment, have Today and Rubber Republic rendered the viral quality of that content obsolete? Hence making it impossible to measure its effect?

But then again, does any of this actually matter? Surely the whole point of the exercise was to get Today talked about, and to potentially reach a new audience of more social-media-savvy (and therefore potentially younger) listeners by engaging with blogs, Twitter and YouTube to convey a slice of Today humour.

Ultimately, my main question would be: has this engaged anyone who didn’t previously listen to the show? Would anyone unfamiliar with Today’s personalities actually see the humour in the clip, or see any relevance to make it worthy of sending to their like-minded friends?

I’m not convinced.

 

By Lucie Bartlett on March 11th, 2009

Tags: Radio, Social Media, Viral Marketing, YouTube

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Have a (virtual) break with KitKat

As a chocolate eating child of the 70s, I’ve always been a fan of KitKat’s adverts. I suspect it’s the ‘Have a Break’ tagline, one of advertising’s most famous slogans. It innocently appeals to the procrastinator in us all. From the Dancing Pandas in the 80s to last year’s launch of the Senses range shamelessly plugged by Girls Aloud, the messaging has always been simple, impactful and memorable.


 

None more so than the launch of KitKat’s new website earlier this month; a neat idea to turn the increasing bombardment of brand messages, sponsor logos and digital clutter of 2009 on it’s head.

The aptly named www.thefirstworldwidewebsitewherenothinghappens.com does exactly what it says on the tin. No reams of text, video content or flash animation, the site somehow reminds me of the clutter free white England rugby shirts of old. I may not choose to frequent the website more than once or twice but it made me smile and I found it a welcome relief from messaging, pokes, tweeks, second or third lives, microblogging and whatever next threatens to saturate our virtual lives.

My favourite line on the website, and it won’t take you long to find, is at the bottom, ‘If you detect something happening (on this website), it’s probably a bug and we’ll try to fix it’. Joy. 

By Stephanie Branston on February 17th, 2009

Tags: Brand marketing, Digital marketing, Sponsorship, Viral Marketing, YouTube

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