What happened?

Have you ever found yourself shouting at your TV whilst watching a football match alone? Or, if you’re like me, watching Made in Chelsea and yearning to gab with your girlfriends about Millie’s awful outfit? If this sounds familiar, then you need to hear about zeebox.

Zeebox is a new company that’s dedicated to improving your television experience by amalgamating the power of the internet with your TV, all whilst enabling you to socialise with your friends. The notion behind the innovation is to create a more engaging TV-viewing experience, whilst incorporating a new social media aspect to an often lonesome activity.

The zeebox team, based in London, have created a free app that can be connected with your TV via your laptop, iPhone, iPad or Android smartphone. Zeebox can also be used as a social tool by instantaneously providing you with information on what your friends are watching and what shows are the most popular, in real-time. It’s the perfect combination of leisure and entertainment.

The revolutionary aspect of the zeebox is that by simply inviting your friends to join you, it enables you to share content with them, and can chat about programmes together while you watch them. Zeebox is also integrated with Twitter, so you can keep your followers up-to-date as you watch.

As you watch your favourite shows and films, zeebox recognises references to people, places and topics, and puts them up as keyword tags, or “zeetags”, on your screen. All you have to do is click on the zeetag and the machine brings up search results on Wikipedia, Google, or anywhere else on the web. Plus, if your TV is connected to the internet, zeebox can also act as your remote control.

To top it all off, you can also identify products that are related to what you’re watching and purchase them immediately online. This enables viewers to shop in real-time and increases the relevence of product placement in movies and television shows.

This short video from the company founders shows this clever TV sidekick in action.

Why we like it

Zeebox’s integrated social features enable the user to do an impressive number of social and technological tasks, easily and efficiently. By pulling in content on the spot from the internet, zeebox instantly provides you with a vast amount of information that’s easy to navigate. Thanks to this connected portal of information, zeebox is expected to become part of the standard TV-viewing experience in the not-so-distant future – hence why BSkyB decided to take a 10% stake in the company at the beginning of this year.

So, if zeebox is to lead the way for the companion app revolution in TV, and connected TV lives up to its expectations, then TV viewing will never be the same. It is incredibly important for brands to take note of this, as the implications are wide-reaching. The usual television advertisement will lose its relevance and brands will have to move to a more product placement and ad-funded programming orientated strategy to ensure their products get the desired cut-through. This is very exciting, as we will start to move from passive TV consumption to a more active experience in which brands can play an important role.

This, together with the seamless combination of rich information and social channels in one place, brings a sense of excitement that the way we consume television is about to change forever, and that zeebox is one of the catalysts for this change.

And the best part about it: it’s available now.

By Synergy on May 31st, 2012

Tags: Blogging, Branded content, Communications, Content, Digital marketing, Facebook, Media, Mobile, Online communities, Social Media, Synergy Loves, Viral Marketing, YouTube

No comments

In a summer that will be full of memorable dates, May 3^rd 2012 may not spring to mind for many people in years to come; however, for 35 Powerade consumers (and a few Coca-Cola and Synergy staff) this will probably be one of the most memorable days in not just this Olympic year, but any year.

Powerade, as the official hydration partner of the London 2012 Olympic and Paralympic Games, gave 35 lucky consumers the unique opportunity to step into the Olympic Stadium and set their 100m ‘Personal Best’ before anyone else. It was the culmination of three months of hard work from the Synergy team, who project-managed and coordinated the event, working alongside a number of other Powerade agencies.

So how did consumers win the chance to participate? Our brief was to develop an entry mechanic that was innovative and fun that would also deliver the brand some great content. Cue ‘Olympic Planking’ -  encouraging people to adopt the iconic ‘On Your Marks’ pose wherever they saw fit, and submit a photo of this via Twitter to @poweradegb using the #onyourmarks hashtag. It was a simple mechanic, accessible to all and, critically, fun. Additionally, it was the first foray into Twitter for any Coca-Cola brand in the UK.

Powerade ambassador Jessica Ennis launched the campaign to her Twitter following of 150,000 fans. Within a minute of her first tweet, @poweradegb had 300 followers and the campaign was up and running.

Over the course of the next three weeks, we leveraged other Powerade relationships (such as The Football League and Rangers FC) and targeted specific Olympic-related accounts (getting some great retweets and promotion in the process) to build up almost 6,000 followers and hundreds of entries into the Powerade #onyourmarks competition. The entries were then reviewed by our celebrity judges – Jess and fellow Powerade ambassador Derval O’Rourke – and a final 35 were selected and invited to the Olympic Stadium event.

Race day began with a Jess Ennis inspired breakfast at 7.30am, after which around 150 competitors, spectators, suppliers, media and LOCOG staff made their way to the Olympic Stadium. Before Toni Minichiello – Jess’s coach – and Derval got everyone limbered up, there was time for a good luck message from Jess herself.

Then it was on with the warm-up and a crash course in sprint starts from Toni and Derval on the indoor track.

But the real excitement came with the races proper, out on the Olympic track. After the 16 heats, we emerged with the top eight men and women who would battle it out in the On Your Marks finals. Congratulations to Evan McGuire and Bethany Hirst, who both posted outstanding times of 11.37s and 13.34s respectively.

In the following days, we got some fantastic feedback from competitors, spectators and media alike. The @poweradegb Twitter account has been helping to promote the Olympics Sports Bottle promotion and will now help bring a UK audience to the global @powerade account.

More engagement opportunities for Powerade consumers, and hopefully, there will be some more success on the track for both Jess and Derval this summer.

By Synergy on May 31st, 2012

Tags: Athletics, Event management consultants, Olympics, Running, Social Media, Twitter, Viral Marketing

No comments

With Conference Premier football club Kettering Town FC on their financial knees and with their very existence at threat, there was only one place to look for redemption; to a time of bigger hair, shorter shorts and fatter ‘taches. I’m of course talking about the 1970s.

To celebrate Kettering Town’s status as the first English club to adopt a football shirt sponsor in 1976, Betfair threw ‘The Poppies’ a lifeline by agreeing a one-off shirt sponsorship deal and cash injection, just days ahead of their visit to the Royal Courts of Justice to face an HMRC winding-up petition.

At the home fixture with Stockport County on Saturday 31^st March, the struggling club agreed to wear a specially made retro playing strip, faithful to the original 1976 design and featuring vintage ‘short’ shorts. Betfair was also set to offer season-ticket holders unbeatable value with a rebate to attend the match for just £1 – the cost of entry in 1976 – with fans able to pocket the difference or donate it back to the club.

To get the Kettering squad in the mood for the fixture, we visited the club to undertake a transformation back to the spirit of the 1970s, as brought to life in this exclusive photo shoot. The players were enthusiastic and willing models, with player-manager Ashley Westwood and midfielder David Bridges proving more than a little comfortable in the ‘70s ensemble.

It’s impossible, however, to recall the nostalgia of 1970s football, and not bring to mind images of stirring broadcast coverage. In a tribute to the Dickie Davies-anchored ‘World of Sport’ and other such TV gems, we created “Betfair’s Big Match”, following hapless sports reporter Dave Mandelson as he visited the team in preparation for the crucial Stockport County fixture.

The story sought to raise awareness of Kettering Town’s financial plight, with football fans encouraged to back a campaign run by The Poppies Trust, looking to raise funds to safeguard the future of the club. National press were fully behind the move, with The Metro and Daily Mirror running stories on launch day, and the likes of DailyMail.co.uk, DailyStar.co.uk as well as football bloggers such as WhoAteAllThePies and 101GreatGoals running the video, in addition to local broadcasters ITV Anglia.

The surge of media interest caused quite a stir in the Football Conference, however, with league sponsors Blue Square Bet objecting to a rival betting brand operating within their apparent space. On Friday 30^th March, and just 24 hours ahead of the crucial fixture, Kettering Town were faced with the threat of possible league expulsion if they went ahead with the unique deal. In light of this development Betfair reluctantly withdrew the shirts from the match itself, whilst still donating the much needed cash to the club.

The club were delighted with the generous contribution, helping ensure a club with a unique role in UK’s football history lived to fight another day.

We’ll never know if those shirts would have inspired the team to victory, as sadly Kettering succumbed to a 1-3 home defeat, and face an uphill battle to remain in the division next season.

From all at Betfair and Synergy (and of course Dave Mandelson), we wish the club all the best.  “COME ON YOU POPPIES!”

By Donald Parish on April 4th, 2012

Tags: Content, Default, Football, Football Sponsorship, PR, Sponsorship, Sport, Viral Marketing, YouTube

4 comments

What better way to spend St Patrick’s Day than watching England v Ireland at Twickenham with a pint of GUINNESS in hand? Well the rugby mad GUINNESS team here at Synergy certainly can’t think of one! So after another busy RBS 6 Nations tournament, it’s time to look back on our highlights from the GUINNESS Made of More campaign.

It all started back in January when a refreshed team of ambassadors were chosen to bring to life the new GUINNESS Made of More brand positioning.  The four ambassadors were picked to support the brand’s partnership as ‘Official Beer of The RBS 6 Nations’, as well as Official Partners of the home unions, England, Ireland, Scotland and Wales. The new (and one not so new) faces included Scotland’s Sean Lamont, England full back Ben Foden, Wales centre Jamie Roberts and Jamie Heaslip of Ireland who were all contracted to spearhead an integrated below-the-line campaign for the brand.

Working as part of a cross agency team with Ireland’s WHPR and Cybercom, Synergy co-ordinated the two day launch which included content filming, photography and media interviews. To really get rugby fans across all four home nations roused ahead of the tournament the Cybercom team created a spine tingling video featuring the ambassadors, which has since had over 100,000 views.

Synergy contracted the photographer, Hamish Brown, to create a selection of images that inextricably showed the players’ dynamism and power, also demonstrating that like the GUINNESS product, the brand’s ambassadors are made of something a little bit extra. Whether this is Ben Foden’s lightening fast feet or Jamie Roberts’ powerful charges through the midfield, we wanted to capture each of the ambassador’s individual traits which proves they are made of more.

The Synergy PR team secured national and regional coverage in England, Wales and Scotland across a range of sectors including sport and lifestyle press, online, radio and broadcast, with WHPR generating some great coverage in Ireland.

One of the key objectives of this campaign was to drive international rugby fans to the GUINNESS Facebook pages, and encourage a deeper brand engagement through the ambassadors providing a steady stream of exclusive content from inside their camps. The cross agency team also developed a unique competition for fans from each nation to win the chance to play alongside their hero in the GUINNESS Rugby Challenge at the end of the tournament. More on that later…

Throughout the campaign Synergy activated player and coach appearances including interviews with Wales front row Gethin Jenkins, Scott Lawson and Chris Cusiter of Scotland, as well as England (then interim) coaches Stuart Lancaster and Andy Farrell.

Throughout the championship, GUINNESS ran an off-trade competition whereby one lucky GUINNESS customer could win the chance to have an England legend come to their home and watch the England v Ireland match with their mates, whilst toasting St Patrick’s Day with a few pints of the black stuff! Former England star Andrew Sheridan stepped up to plate, and for our lucky winner Keith Roberts and his friends it was a completely unforgettable day.

Andy’s insight and running commentary throughout the game proved perfect considering the game was so forward driven, with the big man himself proclaiming that “all that passing nonsense is for wimps!” All in all, it was certainly an they will tell their friends about every time they have a pint of GUINNESS at the local pub.

After seven weeks of rugby the final weekend saw Wales aiming for a Grand Slam in Cardiff, but the final curtain was to fall at a sold out Twickenham on St Patrick’s Day, with GUINNESS there to join in with the craic. Thanks to the RFU, the GUINNESS St Patrick’s Day video was shown to over 80,000 England and Ireland fans live at Twickenham, in addition to over 1,000 GUINNESS hats given away to fans in the West Car Park.  All of which added up to the GUINNESS bar have its busiest day at the rugby ever!

With Paddy’s Day behind us, the Synergy team rounded off this year’s RBS 6 Nations with the GUINNESS Rugby Challenge. Winners, plus two friends, were invited to Twickenham Stoop to play rugby alongside our ambassadors, minus Sean Lamont who was gallantly replaced by Scotland’s Jon Barclay. The warm up was taken by England forwards coach, Graham Rowntree and fitness coach Calvin Morris who later went on to referee the touch rugby competition.

By Synergy on March 27th, 2012

Tags: Alcohol, Default, Event management consultants, Guinness, PR, Public relations, RBS 6 Nations, Rugby, Sponsorship, Sport, Synergy, Synopsis, Viral Marketing, YouTube

No comments

Last year we introduced you to a new rugby partnership for energy brand SSE, who began a three year deal as the National Community Partner of the RFU.

SSE is committed to supporting rugby clubs who are the foundation of the game and sit at the heart of their communities.  The first step was to really understand what clubs need, which is why we conducted a wide ranging survey of rugby clubs around the country.

As a result,  we are excited to announce the launch of the SSE Rugby website, a brand new website offering a season-long programme of rewards, resources, and opportunities designed specifically to help meet the needs of local rugby clubs across the country.

As well as offering unique insight and content into the rugby world from ambassadors such as Tom Croft and Danny Grewcock, SSE Rugby offers players, fans and coaches a range of exclusive benefits:

1. Annual Energy Reward – the opportunity for a local rugby club to win £10,000 worth of SSE energy credits or an energy makeover worth up to £8,000
2. Monthly Club Rewards – exciting rewards and prizes to be won every month, from training sessions with ambassadors to essential kit and training equipment
3. Ambassadors – Tom Croft, Danny Grewcock and John Bentley will be sharing regular blogs and videos around their thoughts on community rugby, as well as offering coaching tips and running training sessions at amateur clubs
4. Community News – exclusive news stories from the heart of the grassroots game, and regular video blogs and coaching tips from featured Community Rugby Coaches(CRCs) across England

Not only is there a huge amount of content for rugby enthusiasts, but there are also opportunities for them to win brilliant rewards for their club. The rewards range from joining Danny Grewcock to watch the England team train before the Barbarians match at Twickenham, to having legendary former British & Irish Lion John Bentley come to their rugby club to give an inspirational team talk they’ll never forget. Take a look at the video below to get a taste!

To coincide with the launch of the website and the upcoming England vs Wales RBS 6 Nations match, Synergy created three films to emphasise the healthy competition between the fans and the teams. SSE ambassador Tom Croft challenges SWALEC (sister brand to SSE) ambassador Ryan Jones head to head in 3 critical challenges set in community rugby clubs. Have a look here to find out who came out on top…

By Synergy on February 24th, 2012

Tags: community, Default, RBS 6 Nations, Rugby, Viral Marketing

No comments

Content forms an integral part of our work; understanding the factors regarding emotional and intellectual engagement with an audience are important in order to create meaningful experiences. The aim of this article is to trace the evolution of content creation and delivery in light of advances in technology and changes in social activities; hopefully giving some useful insight into options we have for our clients when planning campaigns.

“My biggest competitor today is someone with an idea”

Nabil Sakkab – Head of Research & Development, Procter & Gamble.

TV Content

In the days when the only mass media was broadcast and print, content producers had a one-way channel to engage their audience.

Typically, audiences respond best to content that carries authority (from factually trusted sources such as the Government) or authenticity (content that connects through personal or social relevance).

Successful TV has both authority and authenticity and the really successful ones are memorable – generally through well-executed, great ideas that appeal to the emotions (through shock or comedy).

A good example is Keira Knightley’s Women’s Aid commercial:

The production values are high, the storyline is strong and the effect of the film is to shock; but if we do not remember the website listed at the end, once the ad finishes we are left shocked but no longer engaged.

Internet content

With the arrival of YouTube came Manic Dog, Mystic Cat and endless wedding carnage videos. However, once TV producers started to talk with web developers (with the aid of a translation service) the result was a subtle shift in the style and format of programmes.

Interactive software has enabled content producers to give audiences a different experience; multi-layered options in story, format and delivery that no longer depend on high production values but instead rely on engagement through information and choices.

The Government anti-knife crime video campaign, ‘Choose a Different Ending’, is a good example of informed choice given to an audience:

Due to the interactive nature of the viral video, the user/target audience is forced to think about knife crime and the choices they are being asked to make. Each decision is then brought to life in the video, offering an insight into the consequences of carrying a knife. This is a good example of a campaign initiative that can only work online, as it relies on audience interaction.

The video engages the target audience in several ways:

- It is shot from an individual perspective i.e. the player sees the world through the eyes of one person

- It is shot on a council estate and then in the surrounding areas (park, nearby roads), so that the location is a familiar one to the target audience

- The cast is formed of the target audience, ensuring that the language and dress code would also be recognised by this audience

- The video was created with the aid of the target audience which helps with authenticity

Paid, owned and earned

For a while we settled into the comfort of three areas where content would be delivered and debated:

• Paid: TV commercials
• Earned: Comments on a YouTube video
• Owned: A company’s website

 

Of these three areas, earned has proven to be the most valuable as it carries authenticity through endorsement from peers.

Once hit counts and comments turned into real currency, producers soon realised that success with the audience required more than simply being in the same space, even if the content was clever or well-produced. It became clear that the appropriate tone, language and social context were essential for success.

Take the Government swine-flu film, 2009:

This was a TV ad that was also delivered and promoted online, receiving a whopping 380 hits on YouTube. The ‘Catch it Bin it Kill it’ message was generally dismissed as something for other people (perhaps the penalty for wearing bad jumpers in lifts).

The Government then commissioned a viral video to deliberately spoof the official one, involving actors from the target demographic and contemporary music. The result is much more fun.

Same message; different style (smaller budget); 1 million hits on YouTube. Enough said.

How we consume media

Almost more important to ‘where’ people are watching their videos is ‘how’ people are watching them.  This has an effect on the creative and production process.

Viewing habits can be grouped into three main types of activity:

- Snippets (spontaneous media activity)

- Boutique (speciality media searches)

- Catch-up (fitting TV schedules around our own lives)

A recent survey of 1,300 mobile Internet users below the age of 25, showed that most use a mobile device to talk to friends about the show they are watching, a trend known as ‘Social TV’.

Social media

Social media has altered the definitions of paid, earned and owned media or at least has blurred the lines between them. Now, the challenge that agencies face is figuring out how to integrate all three forms of media for maximum effect.

After all, social content, by definition, can lack authority but it has authenticity because it establishes relevance and context with our friends and our surroundings.

Let’s have a diagram.

Sponsorship events

We know there are Fans (consumers) who have Passions (Sport, Music, Art). Sponsored activities provide the magical third piece of the puzzle – the Location. This is not just the location of the event, but, thanks to mobile phones, the location of fans too. And this is powerful intelligence regarding media capture and distribution options.

Radiohead’s concert video shot in Prague in 2009 by 50 fans on Flip cameras makes you feel like you are standing amongst the crowd:

It appeals to fans because it was made by fans, contains fans and gives the fans that couldn’t go the feeling that they were there.

And the effects go beyond the concert. The video was endorsed and published by the band; further projects have been planned by the fans that in turn become a part of the history of the band, strengthening the relationship between all concerned.

The Social challenge – the media ecosystem

The goal is to connect the dots and integrate all media for maximum results.

It is not just about producing content for an event or campaign but to inspire the target audience to contribute, to collaborate and comment beyond the life of the event.

The media can take on a life of its own, especially if there are core community and social values – a mini ecosystem that can run beyond the campaign.

Mobile

Mobile is ever-increasingly becoming the medium of choice, particularly for image capture and Geo-positioning. According to Comscore, in the next 12 months:

‘We predict more than half of all mobile consumers will have access to mobile media, largely driven by growing adoption of smartphones. Identifying the synergies that exist between all consumer touch points – traditional PC internet, mobile media (via app and browser), tablets, etc. – and understanding how consumers use these devices to fulfil different needs and convenience levels will be of critical importance to marketers.’

How does all this affect production for Synergy Clients?

Social / mobile media is very powerful but it often requires a paid spark.

Synergy already produces world-class output and my goal is to bring broadcast, online and social production and planning experience into close proximity with the Synergy team and clients hopefully resulting in:

- Real-time intelligence on media options available

- Advice on production and delivery techniques, and suppliers to maximize creative impact

- Guidance on delivery options, channels, asset management (now and future) and measurability. If they are managed, assets can be re-purposed, like this COI text driving radio ad that was repurposed (very cost-effectively) as a viral video simply by adding graphics

Here is fifteen years of TV and web production distilled into my simple media AIM chart:

In Summary

- Content has developed from a one-way communication to an interactive conversation endorsed and measured through social reference

- The balance  of emotional, intellectual and social engagement should be carefully planned depending on the target audience and mediums available

- Technology and innovation drive the reach of our work but synergy between content producers and audiences fuels its impact

By Synergy on October 13th, 2011

Tags: Advertising, Alcohol, Branded content, Celebrity, community, Content, Default, Digital marketing, Facebook, Media, Sponsorship, Synergy, Synopsis, Television, Viral Marketing, YouTube

No comments

What happened?

Online fashion retailer ASOS has continued its pioneering digital approach by utilising urban culture to promote its new 2011 Autumn/Winter menswear collection.

Through a new online experience, the ASOS Urban Tour uses an interactive platform to showcase its latest range, by zooming in on a variety of street performers including skaters, dancers and musicians, in five of the most stylish cities across the globe: London, Paris, Berlin, Los Angeles and New York.

Through an interactive scrolling map, similar to Google Earth, the application starts with a bird’s eye view of the globe and then zooms into the streets within your chosen city. The real funs starts when you click on any of the dancers, skaters or musicians who then start to perform. The interactive videos offer links for each of the performers and enable the user to see what they are wearing and how to purchase it.

Why we love it

Marketing something as personal and tactile as clothes in a two-dimensional online environment will always be a challenge. But ASOS continue to develop and push the boundaries, using engaging and innovative methods to showcase its clothing ‘in action’. This cutting-edge campaign, which combines lifestyle aspirations and fashion, represents a natural progression from the successfully executed online catwalk concept.

Research undertaken indicates that male consumers being targeted by ASOS are influenced in their fashion choices by what they see being worn on the streets, and therefore partnering with inspirational urban talent offers a fresh and relevant approach for the online retailer.

Urban Tour has been supported with extensive social media presence via the official ASOS Facebook page which currently boasts over one million ‘likes’. Inter-city rivalry has been utilised to spark conversation via an online poll, simply asking fans which city is their favourite – London currently sits at the top with 1,381 of the 2,895 votes. Fashion bloggers globally have been going crazy for this ‘mind blowing’ digital offering, describing it as an “entirely fresh and truly incredible experience.” So for those of you fashion-conscious men not making it to any London Fashion Week shows, I suggest you get your fix of urban style here!

By Synergy on October 13th, 2011

Tags: Advertising, Branded content, community, Default, Facebook, Fashion, Social Media, Sponsorship, Sport, Synergy, Synergy Loves, Synopsis, Television, The Arts, Viral Marketing

No comments

Think of any brand associated with an athlete, and in most cases the brand will have approached the athlete as a result of the athlete’s brand/consumer fit and will be paying them a hefty sponsorship fee in return for a number of rights.

In “What We Love” this month though, we explore a brand who took a much more innovative and engaging approach to sponsorship by inviting a number of athletes to compete for a sponsorship contract, with their consumers ultimately choosing the winning athlete.

So who is the brand and what did they do?

In March this year, Sony Ericsson – a long time supporter of women’s tennis – launched a new format entertainment show, “Xperia Hotshots,” which followed the lives of six globetrotting, aspiring stars of the WTA, all of whom were competing for a sponsorship contract from Sony Ericsson.

The competition centred around the online buzz each tennis star could generate for themselves, with the player receiving the most number of votes on the official Sony Ericsson Facebook page (http://www.facebook.com/xperiahotshots) receiving €100,000 of support from the brand.

In order to help with the challenge, Sony Ericsson gave the players exclusive access to major music, film and fashion events as they toured the globe playing tennis. The players were also able to use their own stardom and contacts to aid them in generating the most interesting content, as long as it was shared via social network sites using the Xperia handsets that were given to the stars.

As an extra incentive for fans to get involved and follow the series, all of those who “Liked” the ‘Hotshots’ Facebook page were also entered into a prize draw to win tickets to the Sony Ericsson Open in Miami

Over the course of the campaign, which ended on 5 September and was won by Wimbledon Semi-Finalist Sabine Lisicki, the competition generated huge awareness for Sony Ericsson including 820,000 friends on Facebook; 3 Million video views on YouTube; 100,000 mobile app downloads; 1,200 pieces of media coverage; 70 videos produced; and 530 hours of footage shot.

Why we love it

We love this campaign here at Synergy for several reasons. Firstly, by prescribing that the players must use their Sony Ericsson Xperia Android touch smartphones to communicate with their fans through Social media, Sony Ericsson were able to showcase the product’s unique features in real life situations, thereby providing consumers with a much better understanding of its unique selling points, benefits and potential usage occasions.

Secondly, by focusing on the use of the phone for entertainment purposes and social media (as opposed to purely a communication device) the perception of Sony Ericsson as THE communication entertainment brand was greatly enhance.

Thirdly, by engaging fans in the athlete selection process, Sony Ericsson were able to generate a much deeper bond between their potential consumers and the ultimate Ambassador than if the athlete were contracted behind closed doors, and fans who engaged in the voting process are now more likely to follow that athlete going forwards than if the athlete had been selected on the basis of whom the marketers thought would offer the best brand/consumer fit.

Finally, by profiling six players, Sony Ericsson very cleverly linked themselves to all of these world-class athletes when they only contracted one; six great brand endorsements for the price one . . . not bad going!

By Synergy on October 13th, 2011

Tags: Blogging, Brand marketing, Celebrity, Communications, Default, Facebook, Media, Mobile, Online communities, Sponsorship, Sport, Synergy Loves, Synopsis, Tennis, Viral Marketing, YouTube

No comments

Memorabilia. The ultimate demonstration of fully committed fandom, right? Now I’m not talking about the typical million-odd replica shirts sold each year by Manchester United; I don’t even mean the larger share of these that sell featuring a certain Wayne Rooney’s name and number on the back; no, I’m talking about the real up-close-and-personal stuff: Botham’s bat, Pele’s Pumas or Tiger’s tee-peg.

You name it, someone out there will probably try to buy it, sell it, or, in the case of OJ Simpson, nick it. Allegedly. So what’s the fascination with collectibles, and why will ordinarily sane people part with extraordinarily daft amounts of money to own them? To me it’s about either possessing a tangible part of your hero, a slice of sporting history…or, and this is where the big bucks come into play, both.

In terms of sporting collectibles, baseball rules the roost; from the $10,000 spent by chewing gum maker Curt Mueller on a piece of spent gum from Arizona Diamondbacks Luis Gonzalez, to the ball struck by Mark McGwire for his record-breaking 70^th home run in 1998 – bought by comic book creator Todd McFarlane for a staggering $3.05m. Especially staggering when you consider the record was subsequently tainted by McGwire’s admission of steroid abuse during that season…the baseball shedding two-thirds of its auction value. Less home run, more own goal.

But if you think that sports fans have the market cornered (as well as signed, framed and independently authenticated) – think again. It’s the movie buffs that really know how to splash the cash to get their hands on a piece of Hollywood heroes or history.

In 2008, a miniature TIE Fighter model spaceship from the original Star Wars movie sold for over $400,000 and Luke Skywalker’s lightsaber made almost a quarter of a million dollars. Surprisingly though, in the memorabilia stakes, chic overcomes geek, with Audrey Hepburn’s Givenchy dress from Breakfast at Tiffany’s selling for just under $1million and James Bond’s gadget-filled Aston Martin DB5 going for $4.1million.

What, might you ask, has any of this got to do with marketing, per se? Well, if you need to ask, then you obviously haven’t seen the recent Nike Mag campaign.

For those of you not aware, Nike Mags were the futuristic sneakers worn in Back to the Future II by hero Marty McFly when visiting Hill Valley, year 2015. For a quick reminder…

The self-lacing, self-illuminating hi-tops went on to become the most sought-after movie footwear since Dorothy Gale’s ruby slippers, whilst creating veritable product placement lore for their creators, Nike.

Many have crudely tried to repeat the trick, most notably Will Smith’s Converse-obsessed lead in I, Robot and, subsequently, the Puma-wearing inhabitants of The Island. Given that each member of the latter’s identically-shod population is, in fact, an irretrievably doomed clone of a corporate paymaster, you have to think that Puma really should have read the script before involving themselves.

What sets Nike apart from the aforementioned brands is that the trainers worn by Michael J. Fox’s character were simply an ‘ain’t-it-cool’ vision of the future for the movie’s teenaged audience, appropriate to Nike’s own brand trajectory; they weren’t linked to part of a specific marketing campaign, and were categorically not made available for purchase by their makers.

Until now.

Hot on the heels of Total Film’s 2010 ‘Future Day’ hoax, forums were buzzing earlier this year with the rumour that Nike had taken out a patent on an ‘automatic lacing system’. Nike sneakers with power laces on their way? Not quite, but an ingeniously timely tease nonetheless.

In fact, the Oregon-based sporting superpower had finally chosen to make film buff dreams a reality, by producing a limited run of 1,500 pairs of ‘2011 Nike Mags’.

With illuminated LEDs that can be recharged after a long day switched on in their display cabinet (as though anyone is actually planning on wearing these) the 2011 models are, in fact, not of the self-lacing variety. This is rather unsubtly explained courtesy of the movie’s co-star, Christopher Lloyd – AKA Doc Brown – in the video below, where it becomes clear that said technology will only be available in 2015 (the year he and Marty visited in BTTF2), and that the DeLorean time machine has erroneously brought him to a point four years too early.

So, after all the hype and fervour, how can I get hold of a pair, you ask? Well, unfortunately you’ve already missed the boat: the entire lot were auctioned off over a 10-day period on eBay in early September. Although bidding started at $0.99, over-excited demand amongst collectors and scalpers alike saw standard prices kick off at around $4,000. Who pays $4k for a pair of slightly ugly-looking trainers? Well, no one, it would seem. The first pair actually sold for the princely sum of $37,000 to one Patrick Chukwuemeka Okogwu – that’s Tinie Tempah to you and me. His PR or Nike’s…it’s hard to tell.

But never fear: Nike’s ruse was all in a very good cause (besides fleecing a few overpaid musicians). It turns out that the brand had partnered with the Michael J. Fox Foundation for Parkinson’s Research, all profits from the auctions going direct to the organisation.

Nike (with a little help from eBay) capitalised on the perfect storm of memorabilia-hungry Back to the Future fanboys, obsessive boxfresh sneakerheads and understandably fervent supporters of the Parkinson’s research projects – raising $5.7million in a mere 10 days. This was doubled to $11million by the ubiquitous Google, whose co-founder Sergey Brin has pledged to match donations to Fox’s foundation until 2012 to the tune of up to $50million.

Nike has demonstrated just how far ahead its thinking is from its competitors’ in respect of memorabilia, limited edition wares and product placement (even retrospectively). And who’s to say that the ‘2015 Nike Mags’ won’t be released to the general public in four years’ time anyway?

They’ve hit the sweet spot between collectible and commodity, and through the nostalgic lens of one of the most popular movie franchises of all time, have delivered a lesson in slow-burn brand marketing.

But coming back to the crux of the argument, people will do anything for their own part of an image, an icon, a moment or a man – heart over head, irrational and absurd. As Huey Lewis once put it: that’s the power of love.

By Jonathan Izzard on October 4th, 2011

Tags: Brand marketing, Celebrity, Charity, Content, Default, Digital marketing, Film, New Product Development, Viral Marketing

4 comments

Sponsorship is dead, long live sponsorship

Those of you who are regular readers of Synopsis may have spotted a pattern. The lead articles are not Synergy’s random musings but rather the building blocks of a bigger story about the new rules of sponsorship.

But before we get to the rules, a little bit of context. Like all marketing disciplines, sponsorship has evolved over time…but every now and then, there is a paradigm shift which generates an explosion of innovation and introduces a completely new way of acting. Excitingly, we have entered one of these new eras – the 4th Era of Sponsorship.

Below is a rough timeline of how the Sponsorship Industry has evolved. There is never a clear line in the sand to separate the various eras (and of course there are always sponsorship programmes that are ahead of their time), but to keep things simple, they can be broadly separated into decades.

1970s: The Dark Art

The very beginnings of the sponsorship industry were characterised by informal deals done on a handshake in smoke-filled rooms — often literally smoke-filled, as much of the early days of sponsorship were driven by cigarette brands putting their brand on the side of fast cars to circumvent advertising restrictions.

1980s – 1990s: Off-the-Peg

Patrick Nally is credited as being the founding father of modern sponsorship. His ground-breaking partnership deal with Coca-Cola for the 1978 FIFA World Cup effectively ‘invented’ the concept of a rights package. This has set the template for how sponsorships have been packaged and sold by rightsholders ever since.

2000s: Tailored

Brands started to become much more sophisticated and proactive in terms of how they approached sponsorship. No longer was it thought of as a collection of off-the-shelf rights or as a separate marketing channel, but rather as an asset that could be integrated into the overall marketing mix and used to increase the effectiveness of the brand’s marketing activity.

2010: Social

The 4th Era is the “Social Era” for two reasons. Firstly, it has been enabled by social media which has allowed people (and brands) with shared interests to engage with each other at a scale and depth that has never before been possible. Social also refers to a sense of ‘Higher Purpose’ – the ability of a sponsorship programme to connect with its audience by delivering something that really matters.

The Rules of the Social Era

Moving to the Social Era has changed the game of sponsorship and everyone can benefit from knowing the new rules. We have analysed hundreds of best practice case studies from the world of sponsorship and beyond to identify and codify the keys to success in the Social Era.

We have been examining these new rules one by one over the past 5 months but now it is time to bring them all together.

It’s as easy as ABCDE…

Rule 1: Authenticity

Endorses for Courses by Jon Izzard

The best sponsorship programmes, the ones that really resonate with the audience, feel completely natural. The brand simply feels at home in the space. Think of Red Bull and extreme sports, Cartier and Polo, Robinsons and Wimbledon, Unicef and FC Barcelona, Coca-Cola and the Olympic Games, Moët & Chandon and F1. There are loads of sources of authenticity: products, geography, heritage, brand message and simple longevity.

Some brands have to work hard to establish authenticity in a given space, but it is imperative that they do because the very audience that a sponsor is trying to connect with can see through an imposter straight away. Skoda’s sponsorship of the Tour de France provides a great example of a brand working hard to establish credibility in a space where its source of credibility may not be immediately obvious.  Brilliant:

Rule 2: Beyond your Brand

What Can Sponsorship Learn from Farmville by Liz Brown

Sponsorship is about a brand becoming a natural part of their customers’ lives — but the audience needs a reason to invite a brand into their lives.  Brands that view the relationship with their audience as a one-way value exchange and think only in terms of “what will we get out of it”, have no chance of forming the kind of relationship they want. Again, there are a number of ways that brands can demonstrate “Beyond your Brand” thinking, focusing on delivering benefits to their customers (O2 Priority), the property (Converse and London’s 100 Club) and society as a whole (RBS RugbyForce).

Rule 3: Content

Is Content Really King by Ben Wilkinson

Consumers want to learn, laugh, discover, share, be entertained and be inspired.  And they want to do all these things around topics that are of specific interest to them.  That is what sponsorship allows you to do: create relevant content around your audience’s passion points.  But brands have to be creative to capture attention — posting a video of “talking heads” on YouTube and hoping for the best is not enough.  Great content is about innovation.  It’s about finding something that connects and resonates with your audience and providing it how they want it, when they want it and where they want it.

Our favourite example of this is Converse Domaination — a campaign that not only puts great content at its heart but also shows a perfect understanding of its audience.  Enjoy.

Rule 4: Dialogue

D is for Dialogue by Carsten Thode

Talking to each other, sharing ideas, working together, creating things, discovering  new stuff,  having fun, laughing, crying, flirting, arguing – everything that makes life worth living is built on our ability to actively engage with each other. Why should that be different from the relationships we build with the brands in our lives?

Yet for most of its history, marketing has been pretty much a one-way conversation where brands tell you what they want you to know and the customer has no way of talking back.  However, the digital age, and particularly the social media age, has smashed through the barrier separating brands from their consumers.

Now it is possible to source brilliant ideas from your customers such as Pepsi Refresh and GE Ecomagination, or to tailor your marketing in real-time to reflect input from your customers. The Old Spice Man is a classic case in point of how much more engaging the conversation becomes if you give your customers a voice.

Rule 5: Entertainment

Passion Pointers by Tom Gladstone

Sport has a particular ability to evoke strong emotions through its personal stories of courage, inspiration and determination; through its inherent unpredictability, excitement and drama. Those emotions are an essential component of successful sponsorship – and are as relevant across other sponsorship platforms (music, film, fashion, art) as they are in sport. Harness the emotions correctly, and your consumers will add the catalyst of conversation.

But while simply being visible within a passion point might increase the chances of getting noticed, it doesn’t win a place in consumers’ hearts. There has to be active emotional involvement, not just proximity or presence — engagement not impressions. Whether brands capitalise on moments of high emotion or they tap into the core emotional sensibility of the passion point, anchored in anticipation, pride, patriotism, celebration, or even pain, they all need to exhibit genuine empathy and understanding.

This rule is articulated nicely by Mark Harrison, Chair of the Canadian Sponsorship Forum: ‘You can’t manufacture emotion. It’s already there. When you find it – just find a way to trigger it; tap into it; fuel it; and watch it grow into something remarkable.’

Using ABCDE

ABCDE is not a menu, where you can choose one or two elements to focus on. Rather, a great sponsorship programme will deliver against all the rules of the 4th Era.

Obviously, this framework isn’t rocket science, but at Synergy, we have found it to be incredibly useful as we advise our clients at every point of the sponsorship process.  We use it not only as a kind of checklist to diagnose where we are strong and where we need to work harder but also to ensure that all elements of the sponsorship programme - from creating the strategy and identifying the right assets right through to the activation – deliver the ABCDE.  So, before signing off, here are a few ways that it can be used to make your sponsorship programmes even more powerful:

1. Articulate specifically how you are using sponsorship to deliver all elements of ABCDE. Sponsorship strategies should use deep audience insight and a clear understanding of the business and brand to ensure that you are using sponsorship as effectively as possible in the 4th Era

2. When making the decision to acquire a new sponsorship asset, make sure that there is a concrete plan in place to deliver the ABCDE. Use it as part of the screening process and answer questions like: “What gives my brand authenticity in this space? How can I build or acquire authenticity?”  “What is the higher purpose of the sponsorship?  How are we adding value?”

3. When creating activation plans, be specific about which elements of ABCDE you need to focus on and how you will be able to deliver them.  For example: “How can we stimulate dialogue amongst our audience?  What role should our brand play in that conversation”

4. Factor ABCDE into your measurement. Create specific targets around each element and evaluate your success at achieving them.  Where do you have to work harder?

© Synergy Sponsorship a trading division of Engine Partners UK LLP 2011.  All rights reserved

By Carsten Thode on September 1st, 2011

Tags: Advertising, Brand marketing, Branded content, Communications, community, Consultancy, Content, Default, Design, Digital marketing, Event management consultants, Event management service, Experiential marketing, Food & Drink, Football Sponsorship, Olympic sponsorship, Olympic sponsorship consultants, Sales promotion, Sponsorship, Sponsorship consultancy, Sponsorship consultants, Sport, Synergy, Synergy Loves, Synopsis, Twitter, Viral Marketing

No comments