Archive for the ‘Synergy’ category

Betfair’s Golden Cue

For many of Britain’s sport enthusiasts, the May Day bank holiday signals a weekend spent glued to the TV watching the World Snooker Championship final. For the players, a Crucible final is the pinnacle of their career – not only for the event’s history and tradition, the privilege of playing in the famous auditorium and the ranking points on offer, but also the financial reward (£250,000 to be exact) that now comes with lifting the trophy. Thanks to the leadership and entrepreneurial nous of World Snooker chairman and Matchroom Sport chief executive Barry Hearn, the financial boundaries in the sport have been stretched significantly over the past few years and the best players in the world are finally being suitably rewarded for their skill, professionalism and hard work.

Whether you are a snooker fan or an occasional viewer, it would have been difficult to ignore the past seventeen days of action at The Crucible Theatre. The tournament was certainly not short of talking points given the emergence of new characters like Dechawat Poomjaeng, complaints about player burnout, static shocks and the fairytale return of the ‘golden boy’ of snooker, Ronnie O’Sullivan.

Behind the scenes, the Synergy team were hard at work delivering the PR activity to amplify Betfair’s sponsorship of the World Championship. As Barry Hearn continues to raise the financial stakes, Synergy tapped into the snooker psyche to develop the ‘Betfair Golden Cue’. Inspired by the players’ James Bond-style attire, Betfair gave snooker’s biggest stars the chance to become the first ‘Man with the Golden Cue’. This unique prize and a £10,000 cheque were on offer for the highest individual break during the tournament.

 

Given that a golden cue is not something you’d be able to find down your local Argos, we were indebted to John Parris, founder of Parris Cues, for undertaking the painstaking process of coating the cue in 23 carat gold leaf and producing such a high-quality cue. Designed to add some extra sparkle (or as Ronnie would say, “pizzazz”) to snooker’s flagship event, the Betfair Golden Cue took pride of place on set and became part of the conversation throughout the tournament, with BBC’s Hazel Irvine  making regular references to it. In the first week, there were two early contenders for the prize with Ricky Walden’s impressive break of 140 quickly followed by a 142 break from the flamboyant Judd Trump.

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As the high breaks continued, Twitter came to life with speculation from fans and snooker bloggers alike on who would win the Betfair Golden Cue. The cue itself became an object of mystery throughout the tournament, with speculation over its origin and manufacture maintaining the social media conversation. Consequently, Synergy placed another order with Parris Cues for a cue to give away on Betfair’s social channels, giving the lucky winner the chance to get their own gold-leafed memento from the tournament. At the time of writing, the social media giveaway has proved to be Betfair’s most successful yet, across all sports.

As title sponsors, Betfair offered a market on the Golden Cue winner, giving punters the chance to place early bets on pre-tournament high-break favourites with O’Sullivan available at 8/1, Judd Trump at 9/1 and Mark Williams at 12/1. Despite the strong early showings from Ricky Walden and Judd Trump, neither could prevent the explosive Australian, Neil Robertson, from stealing the prize. Indeed, despite quality cue play on show throughout the tournament (in total 55 century breaks were recorded), no one could surpass Robertson’s break of 143.

Although the tournament did not see a magical 147 break, snooker fans were still treated to a masterclass from O’Sullivan, who performed at his mercurial best to claim a fifth World Championship title. Indeed, the Betfair Golden Cue may have gone to Robertson but there’s no doubt that the Betfair World Champion, the ‘Rocket’ Ronnie O’Sullivan, remains snooker’s ‘golden boy’.

By on May 10th, 2013

Tags: Betfair, Brand marketing, Communications, Default, Media, PR, Social Media, Sponsorship, Sponsorship Activation, Sport, Synergy

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My legs and their role in sponsorship

The air above the hot barbeque wavers and wobbles, the smoke drifts across the garden and gradually dissipates. Satisfied, you and your friends lounge on the warm grass and revel in the sensation that winter has passed and summertime is around the corner. A light breeze ruffles the grass and you feel the blades brush subtly against your calf. You look down…

… and there they are. Two bright white sticks protruding awkwardly from a pair of shorts. The knees knobbly. The skin almost translucent. It is that time of the year again – May Bank Holiday – time to crack out the legs. For months they have been comfortably lying dormant hidden under thick trouser material, but now, at the first sight of a patch of blue sky, they stand obstinately naked to the world. Surely there is no sight more symbolic of a sunny day in Britain than an assortment of pasty men’s legs, so white that the intense light reflecting off them creates an almost angelic glow.

Unattractive as they might be perceived, I see our lacklustre limbs as a massive untapped resource for brands wishing to sponsor something more real and universal than an event or asset that may only be experienced by a certain demographic. What could be more human than a pair of legs – we all have them and millions of us, whether we like it or not, sport ones of a rather pale complexion.  Thus, I propose that a brand steps forward to become the first official sponsor of Britain’s pathetically pale legs.

A brand sponsoring the human body is not unheard of. In the media recently there have been stories about people who have sold advertising space on their bodies, with the result that they are branded for life with a company’s logo – which is sometimes a move they come to regret as in the case of Billy Gibby – aka “Hostgator Dotcom” who transformed his face into breathing billboard for various companies including online adult sites. Other companies have been known to market their brand on physical attributes; for example L’Oréal employ Cheryl Cole and her much celebrated locks to promote their hair products. Famously Subway told the story of Jared Fogle, an American who lost 107kg through exercise and a strict diet of subs, in a number of PR stunts and advertisements. Closer to home in London, anyone familiar to Oxford Street will have come across the especially tall man who hands out leaflets for the chain.

Like Jared Fogle our leggy campaign would need a front man and with some fear of appearing self obsessed I wish to put myself forward. Being a 6ft 2’’ ginger haired chap my long, spindly legs are exemplary. Sure, they are not insured for £90 million like Ronaldo’s but my pasty credentials are strong; for instance, if I stand against a white background it appears as though my shorts are merely hovering above a pair of shoes. Being the pins of such a campaign would be a tall order, but it is a challenge I am willing to accept.

It is my belief that sponsorship of the nation’s legs is an opportunity for three distinct types of brand:

1) Fake tan / tanning moisturiser brand

We all know that exposing our skin to too much sun can be dangerous and awareness of the risks has increased in recent years. This has consequently led to an increase in the sales of fake tan and tanning moisturisers that provide a golden glow/ orange hew (depending on taste) without the potential cancerous after effects. I propose that a brand could sponsor the upkeep of my legs, transforming them into the sun kissed legs of a Grecian god. I’d be willing to let them leave the shape of their logo untanned, on my calf perhaps, to serve as a visual advertisement of before and after. I am not quite sure how the tanning of a lanky young man will help target the majority female demographic, but these are only initial ideas. We will leave the finer details for the moment.

2) Sun cream

Way back in the olden days, a pale complexion used to be all the rage. Queen Elizabeth I loved nothing more than pasting her face with ghostly lead-based make-up and till the 19th century a tan was seen as an unattractive quality associated the poorer classes who had to work outdoors. There are signs that this historic admiration of pale skin is having a resurgence; take, for instance, Dainty Doll – the makeup range created by Nicola Roberts for those of a lighter complexion (or the vampiresque cast of the Twilight films). I believe we should look after our skin and celebrate our milky complexion. Whether the damage is salmon pink or lobster red, sunburn is never a good look – I should know having written a large part of this blog post outside and protected only one side of my face, leaving me looking like a red and white version of Braveheart. Thus, why doesn’t someone sponsor our pallid legs to encourage us to take care of our skin and thereby celebrate our natural form? This is currently in vogue; Dove for the last few years has celebrated natural beauty. The art of protecting this untarnished beauty could find a champion in my two unequivocally natural  limbs.

3) A British summertime brand

As mentioned, the re-emergence of men’s legs from their winter hibernation truly marks the start of British summer. An eccentric time; meetings are held outdoors, ice creams are handed out around the office, people skip excitedly to supermarkets to purchase sausages, obligatory salad and inexplicably small bottles of beer. Like the emergence of Pimm’s, 99 Flakes and disposable BBQs, pale legs are symbolic of the British summer. Thus, I propose that my legs are sponsored by one of these famous British brands that we associate with the start of the season. Top of the list would be Pimm’s – the ultimate summery drink that is arguably a necessary component at any good BBQ.

So how would the sponsorship work? For starters, there would be a marketing campaign that trumpets their designation, “Pimm’s: The Official Sponsor of Britain’s Pasty Pins”. Next I am thinking branded shorts (which would look incredibly fetching modelled by myself in various PR shoots) and flip flops. Clearly there would be leg-shaped jugs (inspired by the boot-shaped beer glasses – Bierstiefeln – found in Germany) and limb-like stirring sticks. Concerning events, what about the national competition to find the most pathetic pegs in Britain – the winner of which could win the ultimate summertime BBQ. We could even indulge in guerrilla marketing at large summertime events – music festivals, sporting fixtures etc. – where branded transfers could be stuck on exposed legs in return for a free drink.

Of course, these are only initial ideas and any good brainstorm would come up with a multitude of better and funnier concepts that would far surpass that of a blogger enjoying yet another refreshing summertime beverage.

To conclude, I am rather proud of our nation’s pale pins and hope that I have gone some way to convincing you that they are a valuable asset for sponsorship – whether it is for a sun cream, tanning or British summertime brand. Personally I believe that the latter is the most viable; especially as I, rather than a gorgeous woman, can be a credible option to front it. It is just a thought – maybe a good one? Then again, I do feel a touch of sun stroke coming on.

 

Disclaimer: The author is aware that since the time of writing it has in fact turned out that the May Bank Holiday was a false dawn for this year’s summer. Rest assured he is currently shaking his fist at the sky. 

By on May 8th, 2013

Tags: Sponsorship, Synergy

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The New 4 Ps of Sponsorship: Key Themes from IEG 2013

Bringing together over 1,200 delegates and a stellar cast of keynote speakers, the annual IEG Conference is the place to go to get a feel for the US sponsorship industry and the latest trends emerging from that side of the pond.

Having experienced three full days of presentations and roundtables covering every topic under the sponsorship sun, we have enough thoughts, insights and observations to fill a whole series of blogs (which we’ll be publishing over the next few weeks). But in advance of that, it makes sense to start with a high-level view of the key themes to emerge from the conference as a whole, with a particular focus on the keynote speakers.

The New 4 Ps of Sponsorship

In her welcome address, Lesa Ukman (Chief Insights Officer at IEG) introduced “The New 4 Ps”, a simple framework which outlines the critical components of successful sponsorship.

So here it goes: a summary of the core themes from the keynote speakers in the context of “The New 4 Ps”.

1. Partnership

Great sponsorship is far more than skin deep. It is about both the brand and the rights holder working together through all available channels to create win/win/win situations, where genuine value is added to the brand, property and audience.

This is not a new idea, and the debate about whether we should move away from the word “sponsorship” has been rumbling for years (decades even). Of course, it doesn’t really matter what we call it as long as brands realise that sponsorship is not a one-way value transfer.

This sense of partnership is at the centre of Pepsi’s new deal with Beyonce. Frank Cooper, Pepsi’s CMO,  acknowledged that on the surface it looked like exactly the same sort of deal that Pepsi has been doing since the ‘80s with Michael Jackson (a thought that we have already discussed in the past).  However, he assured us that this couldn’t be further from the truth. Evidently, it is a deep collaboration that will redefine how music is created and distributed, deliver innovative episodic content, while also resulting in new Women’s Empowerment projects that come from Beyonce’s personal social conscience. We’ll be watching with great interest.

 

Miller Light has taken things far deeper than simple product placement in its partnership with The Internship (a new comedy re-uniting Wedding Crashers Vince Vaughn and Owen Wilson). The brand is providing large-scale marketing support on-pack and through a high-profile competition to win the ultimate internship with Miller Light. This will, in turn, deliver great content and social currency for Miller, in addition to strong product placement within the movie.

Deborah Dugan, the CEO of (RED), showed another great example of brands working together to create win/win/win scenarios. For those of you not familiar with (RED), it partners with world-leading brands including Nike, Apple, Coca-Cola, Starbucks, Beats by Dr. Dre and Bugaboo to create limited edition (RED) products. A percentage of the profits from these products go to The Global Fund which fights for an AIDS-free generation. This is a great example of a win/win/win scenario: The Global Fund raises much-needed money; brands drive revenue through new products while demonstrating what they stand for; and customers can support the cause simply by buying great, new, limited edition products from the brands they already love.

Clearly, what all these examples have in common is that actively working together creates more value for all parties, while also establishing a concrete role for the brand – all of which deliver the authenticity that is critical to being accepted by an audience.

2. Purpose

Of all the New 4 Ps, the idea that a brand needs a purpose (beyond making money for the sake of making money), is probably the one that came through most clearly. Consumers don’t just want to know who a brand is, they need to know what it stands for. A really powerful element of sponsorship is that it can provide a highly visible symbol of a brand’s purpose.

Jim Stengler is so committed to the idea that doing good and doing well are two sides of the same coin that he left his role as CMO of P&G to write a book, Growshowing that companies with a strong purpose outperformed the market. His view is that a company’s culture – what it believes in and how it behaves – is the only truly sustainable source of differentiation.

He showed how the turning point in the Pampers business was this ad – when it stopped telling people about the product and started showing that “Pampers get babies. Pampers loves babies”. Andy England from MillerCoors used a nice turn of phrase to capture this idea: we need to move from brand campaigns to campaigning for our brand.

For Frank Cooper, the CMO of Pepsi, it’s a case of “The King is dead; long live the King”. Specifically, Content isn’t King. Intent is King. Consumers are no longer happy to just know what you do and how you do it, they want to know why you do it. A brand’s intent is now as important as the product itself.

Ironically, Frank Cooper didn’t manage to articulate the specifics of Pepsi’s “intent”, but he did refer to the Pepsi Refresh Project, describing it as “one of the most important experiments” Pepsi (or any other brand, for that matter) had undertaken in the past decade. It was undeniably brave – but the fact that it was ditched after just one year might indicate that it was a brave failure.

 

Jim Trebilcock from Dr. Pepper Snapple, provided one of my favourite case studies from the event. The Dr. Pepper Tuition Giveaway uses its sponsorship of NCAA Football to run a promotion giving college students the chance to win their tuition fees ($100,000) by uploading a video which described how they would use their college education to create a better future. I like this because it really brings to life Dr. Pepper’s intent to encourage everyone to tread their own path to become one of a kind.

Synergy have covered this trend extensively over the past year as part of our discussions on the Social Era of Sponsorship – so it was nice to see it reinforced in Chicago.

3. Production

Brands that simply badge content might get awareness but they don’t necessarily get any credit. Anyone can get awareness by slapping a logo on something – but producing content, events and experiences that resonate with the audience and enhance their experiences is the best way to truly connect.

All the keynote speakers emphasised the importance of being Creator Brands and took the opportunity to showcase some of the great content they had developed. From TV spots to earned media and user-generated content, no presentation was complete without a few examples of the engaging content they had created.

A couple of examples deserve special mention. The first is the deep, multi-channel engagement which Coors Light created around its sponsorship of Liga MX (the Mexican Football League) for the US audience. The sponsorship started with standard on-pack and in-store activity, but the brand took it further to create a website called ‘Fanaticos del Frio’, providing exclusive fan content about Liga MX. It then extended it into mobile apps, social media engagement and experiential activity, before finally partnering with Univision (the major Spanish Language TV Channel) to turn Fanaticos del Frio into a prime-time weekly TV programme. Creating and curating this content means that Coors Light owns the Liga MX fan experience in the US.

 

Pete Blackshaw, Global Head of Nestle’s digital marketing and social media, shared a very clever new interactive film with us called Perrier’s Secret Place. You are in control as you switch characters to navigate your way through the ultimate Secret Party, trying to find clues that will lead you to the Golden Perrier Bottle. Finding the golden bottle gives you a chance to win trips to “the ultimate parties around the world”. The idea that you should be drinking Perrier at parties to make sure you don’t miss any details of the experience is interesting – and the film is great.

Again, there is nothing new about the idea of content being at the centre of the sponsorship experience – we have written about it many times (here and chapter 6 of our 2013 Trends Report, here) – but it is important that the point is reinforced at every possible occasion.

4. Participation

The stories that a brand can tell about itself are dwarfed by the potential stories that others can tell about it.  That’s why sponsors should be finding ways to create movements that everyone can participate and share in.

Adam Garone, co-founder of Movember, really brought to life how a simple idea can harness the power of the audience to spread the word and drive the storyline. Every man that grows a moustache sparks hundreds of different conversations during the month of November – with friends, colleagues and even strangers on the Tube. And that, rather than simply raising money, is the whole point.

 

However, it is worth raising a couple of words of caution at this point. Firstly, don’t expect customers to participate in something which they don’t really care about (and they’ll be the judge of that), or which doesn’t fit into and improve their existing ‘rituals’. Hundreds of activations fall flat because the consumer just thinks: “why bother?”. Secondly, the whole point of ‘Participation’ is to create some form of legacy – a deeper connection with the consumer that lasts longer and means more than simply viewing an ad. With that in mind, it’s worth remembering that not all content is shareable. As Pablo Ganguli, founder of Liberatum, which creates cultural festivals in countries around the world said: “I would prefer 200 highly motivated, energised, intelligent people to experience my content directly rather than 2 billion people watching my YouTube video because they are bored.”

Sponsorship gives brands the ability to show that they have something in common with the audience. Brands that use sponsorship well are seen by fans to be “one of us”, and that makes them willing to tell their story.

So those are the new 4 Ps. If you have read the Synergy blog and our 2013 Trends Report, you will recognise many of the same themes in our ABCDE framework: for Beyond your Brand (B), read Purpose; for Content (C), read Production; and for Dialogue (D), read Participation. The New 4 P framework doesn’t explicitly reference Authenticity (A) and Emotion (E), but there is no doubt that both those elements need to be at the heart of all of the Ps. Conversely, ABCDE doesn’t explicitly mention Partnership – but that’s simply because the whole framework is about partnerships and the vital ingredients required to create great ones.

So when it comes to great sponsorship it doesn’t really matter what side of the Atlantic you might find yourself on: what the IEG Conference really demonstrated – as the ABCDE and the 4Ps frameworks make clear – is that the rules for outstanding sponsorship are universal.

By on May 1st, 2013

Tags: Advertising, Brand marketing, Branded content, Communications, Consultancy, Mobile, Social Media, Sponsorship, Sponsorship Activation, Sponsorship consultants, Sport, Synergy, Synopsis, Twitter, YouTube

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Trophy Tour Travels 2013

After racking up 11,734 miles over 48 days, the 2013 RBS 6 Nations Trophy Tour has come to an end…well nearly!

During this year’s tour the RBS 6 Nations trophy crammed in more activity than ever, visiting 96 events and posing next to 16 landmarks across the UK and Ireland. It checked in at 13 RBS offices, 9 local branches, 13 rugby clubs, 4 schools, 12 media houses, all 6 RBS 6 Nations stadiums on match days, 1 East London shopping centre and many more. This diverse range of activity provided multiple opportunities for RBS stakeholders including staff, clients and customers to snap, hold and even kiss the trophy, and feel that much closer to the RBS 6 Nations.

In total, over 7,770 people attended an event with the trophy and 4,136 pictures of people posing with the silverware were taken.

For 2013, we really wanted to increase the buzz around the trophy tour. As such, we encouraged people who interacted with the trophy to tweet about it using our #trophytour hashtag, which reached over 300,000 people. As well as using Twitter, this year we created a Tumblr blog, posting and uploading photos daily, to increase the reach and to enable followers to track the trophy on its travels. As you’ll see from the blog, we gave the trophy its own humorous tone and personality.

My beloved white transit van transported extra RBS branding for the trophy, and this ‘pop up gallery’ created an eye-catching area for the trophy to grab the attention of passers-by.

During the RBS 6 Nations, Ulster Bank made full use of their week with the trophy, packing in 17 events in 5 days. Each day followed a similar pattern, with an early start for a customer breakfast at a selected office, and even the Savoy Hotel one morning. Here the trophy would be joined with Ulster Bank ambassadors Alan Quinlan, John Hayes and host Adrian Logan for a Q&A session. From here the trophy would travel to local schools, hospitals, branches and finally a local rugby club for another Q&A session. During these appearances the trophy was on display with the Irish legends, and their presence made the photo opportunities even more popular. And of course, the Ulster Bank Mascot, Henry the Hippo, got involved with the trophy action.

When the trophy wasn’t scheduled in with one of the RBS divisions, we created a raft of PR activity. The trophy made appearances on ITV’s Daybreak, BBC Scotland, STV, talkSPORT, BBC’s The One Show and A Question of Sport, as well as visiting media houses in Manchester, Cardiff, London, Glasgow and Edinburgh, which drove further social media buzz by media titles and journalists.

My favourite visits were to local schools and RugbyForce clubs, where the children and club members greeted the trophy with incredible excitement and enthusiasm. It was a fantastic experience to take the trophy to true rugby fans and give them the chance to get up close and personal with it, which also secured great coverage in the regional press.

This is just a snippet of the trophy activity over the past couple of months and there is still more to come in the near future, once Wales have finished celebrating with it! Having covered over 6,500 miles of a near 12,000 mile journey, I can say that every step of the way was priceless, with the 2013 RBS 6 Nations Trophy Tour an overwhelming success by any measure.

By on April 4th, 2013

Tags: Employee engagement, Experiential marketing, RBS 6 Nations, Rugby, Social Media, Sponsorship Activation, Sponsorship consultants, Sport, Synergy, Synopsis, Twitter

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Fool’s Gold

A relaxing Easter weekend, a sleepy Bank Holiday Monday – the perfect time to catch people off-guard. April Fools’ Day rolled around and, as in previous years, punters had their collective wits tested by brands and news outlets looking to have a bit of fun. This year there were three distinct types of April Fool, making it all the more difficult to gauge what was veritable truth and what was strange enough to be fiction.

The first of these were the brand-led April Fools that, if executed well, generate great exposure for the brands involved. Virgin Atlantic’s story, featured in the Daily Mirror, proclaimed that pioneering bosses at the airline were introducing jets with glass floors to create a ‘walking on air’ experience, enabling passengers to see the world below them. The Fool even went so far as to suggest that permission had been secured to divert the planes’ flight path north over Loch Ness.

Hotels.com plumped for a royally Foolish prank, claiming that the Belgian Suite at Buckingham Palace was now available for hire at the princely sum of £10,000 a night. The Fool overplayed itself somewhat by offering the chance to ‘breakfast with the Royals’, but secured Hotels.com a good spread in the Daily Express. The award for the oddest brand-led Fool however should certainly go to Asda, who announced the launch of their Fifty Shades of Grey toilet paper. This bizarre claim featured in the Daily Mail and detailed that each shade of the new range had been named after one of the eponymous hero Christian Grey’s traits.

And BMW, pioneers of the April Fool ad, unveiled the P.R.A.M. (Postnatal Royal Auto Mobile), a new model to appeal to all those yummy mummies out there, with an email address for enquiries to one Joe King.

To much acclaim, however, the winner has to be Google, which announced their ‘Google Nose’ innovation. The alleged new function invited viewers to smell what they saw on screen, creating the first ‘emanation experience’. Some even petitioned Google to make this dream a reality after realising they’d been had.

The second variety of April Fools dared to dream a little less but focused more on creating a Fool that was genuinely believable: the journalist-concocted ‘fake’ news story. The team at the Daily Telegraph exemplified this, putting forward a Coalition plan to introduce door-to-door teams to monitor light usage and ensure Britain switches off to save energy in these times of austerity. The Fool even featured the creation of a new role of ‘Light Tsar’ to enforce the project on a national level.

More light-hearted still was The Guardian’s suggestion that they would be distributing ‘Guardian goggles’ that give people a more liberal outlook when reading – proving that even the most morally upstanding of newspapers can still laugh at themselves. Channel 4 News got in on the action too, announcing that Boris Johnson had mixed up his dates and would be entering the by-election triggered by David Miliband’s resignation as an MP. Twitter added their idea to the pile, claiming that they were to begin charging Tweeters for using vowels.

The third style of Fool were those that were in fact not April Fools’ Day stunts at all, but instead weird and wacky stories designed to throw the reader off track – a dummy pass if you will.

The most convincing of these featured in The Times. This stated that NASA was hatching a plan to put $2.6bn into a robotic system that would harness an asteroid and drag it to the moon for scientific research. This was in fact TRUE. Indeed, many thought that reports that Prime Minister David Cameron had clambered into a brook to rescue a trapped sheep were too ridiculous to be valid but this story was also confirmed to be FACT.

Our own sponsorship sector saw fewer Fools than usual this year with the Synergy offering of Extendable Goal Posts for Extra Time in the Capital One Cup 2013/14 leading the way. Featuring on the back page and a full page inside The Sun on Monday, the prank alleged that due to the demands of American executives at sponsors Capital One, a rule change would see bigger goals used in Cup games next season after 90 minutes to avoid stalemates and make the periods more exciting. Talksport also put together a football themed Fool. This one centred on the managerial farce at Chelsea this season and alleged that Roman Abramovich would be taking charge of his Chelsea team as Head Coach from next season.

After so much mischief in the press in one day, readers will have returned to work casting a critical eye over stories making the headlines. But one thing is for sure…that cynical edge will have worn off by this time next year.

Happy April Fools’ Day.

By on April 3rd, 2013

Tags: Advertising, Communications, Content, Digital marketing, Football, Football Sponsorship, Public relations, Sponsorship, Synergy

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Test Cricket Sponsorship: Out of The Ashes

This is shaping up to be a bumper year for England Cricket (whether you agree with the scheduling or not). Our boys are set to face the Aussies home and away with two back-to-back Ashes series and 10 Test matches within four months.

The question is: what can we expect from sponsors during this cricketing feast?

There have been some great sponsorship campaigns in the UK over the years including Betfair, Adidas, Marstons and Buxtons, and in our view, the conditions are in place to take it to another level again to create something really ground-breaking.

Firstly, the action out on the middle is bound to be compelling. The series themselves are almost always nail-biting and tension-filled, with passion and anticipation guaranteed to engage both nations.

Secondly, it will attract a big audience. This year’s Ashes are already looking to be a record-breaking sell-out across all five venues staging Tests, with a rush for tickets as soon as they went on sale. And across TV, radio, print and the web the crown jewel of cricket will as always pull in enormous audiences in England, Australia and beyond.

Thirdly, the appeal of England versus Australia goes way beyond the traditional Test cricket audiences and into the realms of the Casual Sport Fan. What’s more, The Ashes is a tournament that combines a strong mix of banter, patriotism and humour, which is the perfect platform for creating unique and amusing social content that celebrates one of the most famous of all sporting rivalries.

And finally, social media has reached a critical mass. The way that audiences engage with cricket is expanding beyond the traditional channels. Modern sports fans have embraced technology: it’s a core part of their increasingly fragmented media consumption diet plan. Nothing will replace TMS, but Twitter has made cricket easier than ever to follow and the variety of content is unmatched. Where else can you find out both the latest score and who on the team is having a bad hair day? This gives brands that want to use cricket to reach their audience far more exciting opportunities.

The campaign Synergy created for Betfair in 2009 was one of the earliest socially-centred campaigns in cricket. We used social channels to fuel the banter while Jason Gillespie and Phil Tufnell brought the Anglo-Aussie Ashes rivalry to life. Great content, big promotions and physical rewards (tickets and merchandise) attracted fans and kept them engaged throughout the summer of cricket. And that was in the early days of social media – imagine what is possible now.

We can see more great examples of cricket campaigns from around the world.

Coca-Cola provided a great example of what is possible in cricket when they built the ‘Coca-Cola Beach’ at the Sydney Cricket Ground (SCG).  Not only did Coca-Cola create a brilliantly orchestrated experiential zone within the venue, they also developed a fully-integrated campaign using Facebook, POS, online, PR and TV. By using Sydney residents Shane Watson, David Warner and captain Michael Clarke, Coke’s campaign encouraged consumers to buy a bottle and win a spot on the beach – the ultimate seat in the SCG.

A cricket tour, which can last for 3 months, gives a brand plenty of time to stage a slower-burn, wide-ranging campaign. In India, Nike capitalised on this by creating ‘Streets to the Stadium’. The campaign focused on a set of young Indian cricketers who were offered a chance to join the roster of the National Cricket Academy by winning the Nike Cup. Along the way, they engaged over 8,000 cricketers and 2.5m Facebook fans via the brilliant content they released on their social media channels.

Mobile is another rich area for cricket sponsors. Vodafone’s Live Cricket app currently offers fans the chance to chat to the commentators and get up-to-the-minute stats and scores – whilst this is all useful, it’s nothing ground-breaking. Brands could go so much further. With its rich tactical nuances, deep statistics and frequent breaks in play (between every ball), cricket is the perfect platform for a brilliant second screen experience.

Apps also have the opportunity enhance the in-stadium experience. Imagine the perfect cricket app that allowed you to order a pie and a pint from your seat, to rewind and watch replays, send messages to the big screen and switch to a front row seat camera view. All possible. The one thing holding all this back is the availability at Test match grounds of free WiFi. But things are starting to change, and Lord’s is leading the way by launching free public WiFi last summer in the media centre, hospitality and public areas, which will be rolled out across all stands in 2013.

There is no doubt that the conditions are right and the ingredients are there for a brand to shake up cricket sponsorship. And the even better news is that there is a property available: principal sponsor of the England Cricket Team.

Brit Insurance, the current sponsor, has already announced that they will not renew their deal at the end of their contract, citing a ‘strategic change in business objectives’. They have also made it clear that they are prepared to terminate their deal early if a new sponsor can be found. In many ways, it’s a surprised that no-one has stepped in already to take advantage of the Ashes double-header. In fact, the new sponsor could be looking at three high-profile series against Australia, a Champions Trophy and a World Cup, all in the next three years.

This type of opportunity is simply too good to miss. Let’s hope the next sponsor, whoever it might be, gets the delivery right and then smashes it out of the ground.

By on February 28th, 2013

Tags: Advertising, Ashes, Branded content, Consultancy, Content, Cricket, ECB, Experiential marketing, Facebook, India, London 2012, Mobile, Social Media, Sponsorship, Sponsorship Activation, Sponsorship consultancy, Sport, Synergy, Twitter

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Celebrating The Capital One Cup

On June 1 2012, Capital One embarked on their first major UK sponsorship when it was announced the credit card company had entered into a 4-year agreement with The Football League, and thus the Capital One Cup was born.

Synergy has been with Capital One every step of the way, from creating the sponsorship strategy to identifying the League Cup as the best property and activating it during the first season – and what a first season it has been!

League Two side Bradford City created the story of the competition, knocking out Premier League sides Wigan, Arsenal and Aston Villa to reach the Final. However, on the day it was Swansea City who finally overcame the underdogs, with the Swans beating the Bantams 5-0 to win their first major cup in the club’s Centenary year. Despite the match being a rather one-sided affair, the atmosphere in Wembley Stadium and enthusiasm of all the fans was electric up to and beyond the final whistle, when Fabrice Muamba, Capital One’s chief guest, handed the Trophy to Swansea City skipper Ashley Williams.

The Football League has always described the climax of The League Cup as being ‘The Fans’ Final’, and this statement was truly brought to life in 2012/13, not only by the uniqueness of the Final line-up, but also by Capital One as the title sponsor, who fully embraced this philosophy, to surprise, delight and reward the fans every step of the way, from Round 1 right through to Wembley.

Throughout the season, Synergy helped Capital One deliver fan experiences at Swansea, Bradford, Aston Villa, Liverpool, Chelsea and Manchester United. These experiences ranged from attending team training to interviewing players, watching a match with the commentary team or even being pitchside during a game.

The Synergy PR team, meanwhile, embarked on two trophy tours, organised a penalty shoot-out between The Sun and the invincible Bradford City squad, provided breakfast and entertainment for Bantams fans as they queued around the block for semi-final tickets, enlisted the help of Kevin Keegan to launch our own tension-releasing spray, Je l’aimerai, (“I’d love it”) AND laid on free coaches for Middlesbrough fans as they were drawn in their 12th consecutive away match.

But Capital One and Synergy didn’t stop there, because the Final was to act as the biggest Thank You the fans had seen yet.

Sunday 24th February saw every single one of the 70,000 fans at Wembley Stadium receive a free club-branded flag when they reached their seat, which were waved with pride throughout the match.

Football - Bradford City v Swansea City - Capital One Cup Final - Wembley Stadium - 24/2/13 Bradford City fans Mandatory Credit: Action Images / Matthew Childs Livepic   EDITORIAL USE ONLY. No use with unauthorized audio, video, data, fixture lists, club/league logos or “live” services. Online in-match use limited to 45 images, no video emulation. No use in betting, games or single club/league/player publications.  Please contact your account representative for

2,000 Fans – 1,000 from each club – were transported to the Final free of charge on the ‘Capital One Convoy’, activity which was again amplified through PR via Synergy’s use of Bantams’ coach Steve Parkin with the ‘Parkin the Coach Challenge’.

Additionally, 20,000 Capital One branded giveaways, including headphones, mobile phone covers and signed shirts and balls were given away as instant gifts to match-going fans on Wembley Way.

In our 30 years’ experience working on title sponsorships, we’ve never seen more media engagement with the sponsorship. One Sky Sports presenter described the day as “the most talked about Cup Final in years”. Not bad for Year 1!

The big question is how do Capital One make Year 2 even bigger and better. We’re on the case – after a well-earned beer or two, of course.

By on February 27th, 2013

Tags: Communications, Default, Experiential marketing, Football, Football Sponsorship, Sponsorship, Sponsorship consultants, Synergy

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Budweiser sees the light

As the New Year dawned, everyone had their opinion on what would be the biggest trends of 2013, and the ‘Internet of Things’ was a common theme. As the name suggests, it’s all about connecting objects rather than people and points to a future when hundreds of billions of everyday objects are connected to the web and ‘talk’ to each other. That day is clearly still some way off, but brands are starting to explore the endless possibilities of connective technology. Nike have produced connected trainers that capture the data in our physical movements, and ‘Smart Homes’ from British Gas enables customers to remotely control their heating via mobile devices. However, Budweiser have used the technology in a way that has particularly caught my attention.

As Canadians huddled around their televisions on Super Bowl Sunday, they were introduced to Budweiser Red Lights in the product’s debut TV spot, and within an hour, they were sold out online. So what exactly are they? Budweiser have picked out one of the icons of ice hockey, the red flashing light synonymous with rinks throughout Canada, and offered fans a unique chance to have them installed in their living rooms. The lights work by connecting to WiFi and syncing to an app to discover the team you support, and react when they score. So when your team’s goals fly in, the light illuminates in all its flashing glory.

Since the initial ad, the story has evolved as Budweiser have introduced Ron Kovacs, the brand’s official spokesperson and installer, who is travelling around the country delivering the lights. He has his own twitter account, but with a mere 635 followers perhaps consumers have not bought into the character as much as the product.

Strategically it is clear to see that Budweiser, who recently lost a legal battle to sponsor the NHL, were keen to find another way in which to associate themselves with the sport and resonate with the fans. They have certainly achieved this, as the Budweiser Red Light is the ultimate home accessory for the avid goal-loving hockey fan. Budweiser have explained that ‘as a brand who loves ice hockey, they wanted to create an innovative experience to elevate those key moments during the game when celebration is at its peak’.

While the concept is enough to get any hockey fan interested, what impresses me most is the technology and how Budweiser have utilised the ‘Internet of Things’. The ways in which brands continue to connect devices and collect data will shape the future of how we all interact with the world. According to one estimate there will be 40 billion things online by 2020, whilst another suggests it will be closer a trillion. In truth, nobody really knows but as the  ’Internet of Things’ continues to develop it will certainly be one to keep an eye on. However, for the time being it seems that Budweiser are leading the way, connecting the technology with a seriously fun innovation.

By on February 26th, 2013

Tags: Advertising, Ambush Marketing, Content, Default, PR, Sponsorship, Sport, Synergy, Synergy Loves, Twitter

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I Finally Made The FROW!

Who knew London fashion week was first held in 1984? Well I for one didn’t…I thought it started in 1964. Despite getting this question wrong, I still received the Guardian fashion seal of approval: ‘You’ve won a seat on the front row of fashion week wisdom. Mwah. You look fabulous!’

YES fashion quiz, take that! What a sigh of relief I passed. What did this mean? Absolutely nothing, it turned out. Instead, I experienced AW13 London Fashion Week on the FROW of social media.

After the success of last year’s partnership with Facebook, the British High St giant Topshop continued to push the boundaries of the digital space, which saw them collaborate with Google +. Together they successfully developed products to allow customers to experience the show as if they were there. I wasn’t alone in being made to feel like I was part of the FROW (or the ‘model’ walking the catwalk…or the fashion ‘buyer’), over 4 million people clearly did too. The clever products Google + produced created an intimate, engaging and personal experience for people watching online.

My second FROW experience came from the luxury brand, Burberry. Live streamed through their website, the show experience was captivating, alluring and intimate. Content is King when it comes to Burberry, and they didn’t disappoint. The British fashion label gave viewers the chance to click to buy from the catwalk, the opportunity to personalise their purchases, go backstage with the models and share their Burberry experience on social media platforms. Whether you’re a regular customer or a fan like me, Burberry offered innovative ways to interact socially, leaving your Facebook friends wondering: did you actually attend?

The new video app from Twitter, Vine, caught on with the fashion set in a big way, as Paul Smith, Burberry, Matthew Williamson, Topshop, Jonathan Saunders and journalists were noticeable Vine advocates. The British designer, Paul Smith, partnered with London-based artist Kate Moross, who shot a series of imaginative six-second clips in the run-up to Paul Smith’s London Fashion Week show.

Established designer Matthew Williamson collaborated with esteemed photographer Sean Cunningham, who exclusively shot the designers collection using Vine and posted his own six-second clips just before the ensemble hit the catwalk.  The idea was to give Williamson fans the ultimate FROW experience, focusing on the intricate craftsmanship and detail of each garment in the collection – often overlooked by regular FROWers. Fans were able to follow the Vines on Twitter through #MatthewMagnifield and on Facebook. Like Burberry, Williamson also released his catwalk soundtrack on Spotify.

Fashion socialite and acclaimed designer Henry Holland (of House of Holland) developed a capsule collection exclusively for eBay.co.uk with all proceeds from items sold on the auction site during London Fashion Week going to Cancer Research UK.

Sponsor of London Fashion Week, American Express launched ‘Fashion Insiders’ based at Somerset House. Their purpose was to assist, navigate and advise fashion week guests when needed. Sporting the latest colour block trend, American Express exclusively partnered with new gen designer Jonathan Saunders to ensure the ‘Fashion Insiders’ were suitably dressed for the occasion. The brand also partnered with fashion blogger, Disney Roll, who created a series of sponsored posts for the brand.

The British Fashion Council (BCF) made a strong statement that 2013 would be the start of the digital revolution for fashion in this country and London Fashion Week AW13 would be the starting place. For the first time ever the BFC partnered with You Tube to live-stream 21 of the on-schedule catwalk shows through the LFW channel. The BFC continues to lead British Fashion in the right direction, showing our fashion counterparts that pioneering new technologies need to be integrated into Fashion Week and remain at the forefront of the global fashion industry for the future.

Finally, it’s hard to mention LFW without a nod to the biggest talk of the town, model Cara Delevingne, the coolest girl in the world right now. Opposed to the quieter Kate Moss, Cara is a social media addict and posts her journey through life across all social media sites such as Instagam, Google +, Tumblr, Twitter and You Tube. Out with the model talk on weight issues and in with social buzz of this new, fresh-faced exciting British talent, who doesn’t take herself too seriously, is everyone’s best friend and loves to eat McDonald’s.

Which brand wouldn’t want her as the face of their campaign? #modelbehaviour

Noticeably this season, London Fashion Week was dominated by the designers’ innovative desire to give their fans and customers the most intimate experience possible. Where traditionally big sponsors of the event may have capitalised on their dominant position, designers and models have re-emerged, laying claim on digital innovation and consumer engagement.

So, whether you want to dress up, invite your friends over or even don a pair of sunglasses for the occasion, fashion has a new set of FROWers, the ‘Socialistas.’

By on February 26th, 2013

Tags: Celebrity, Communications, Content, Default, Digital marketing, Facebook, Fashion, Media, Music, Public relations, Social Media, Sponsorship, Synergy, Twitter, YouTube

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Can Sponsorship Make the Public Sector Cut?

Advertising spend within the public sector is a contentious issue, particularly in the current economic environment. Prior to 2009, the Central Office of Information (COI) was regularly listed as one of the UK’s largest advertisers – in 2009/10 estimates put that spend at over £530m. Rightly or wrongly, depending on your standpoint, the COI has been scrapped and this figure has been cut significantly as the Government searches for efficiencies. According to Cabinet Office figures, spend for 2013 will stand at £285m – although this is still a notable increase on the £168m spent in 2012.

Experience says that this will be largely spent on traditional channels – TV, print and outdoor, with a sprinkling of digital. Perhaps it is time to challenge this status quo.

In a sponsorship deal largely overlooked, or simply missed by most, New Zealand-based football club Wellington Phoenix agreed a sponsorship deal with the Health Promotion Agency (HPA), whereby the club receives financial contributions to include alcohol moderation messaging on their signage at all  home games. The deal is also thought to include image rights and player appearances, which will be used to promote the scheme across the community.

There are also a handful of examples where clubs have taken on partners from the public sector without the exchange of funds. The most recent and high profile of which is ‘Quit Smoking with Barça’, a smoking cessation campaign run by The European Commission in collaboration with Barçelona. In a similar vein, Worcester Warriors have teamed up with the Worcester City Council to launch a hard-hitting anti-smoking campaign aimed at educating children regarding the dangers and the impact on others of passive smoking. Do these examples point the way for public marketing spend in the UK?

UK Government Departments have dipped their toe in the water before. In 2004 the Department for Transport signed up as a sponsor for the British Superbike Championship to promote their Think! road safety campaign with the aim of reducing deaths and serious road injuries. The deal was renewed in 2007, before concluding at the end of 2008. In spite of this few other departments have followed their lead.

Sponsorship has a proven pedigree within the private sector, delivering against a broad range of objectives, and despite the economic downturn, the industry has continued to flourish. If you engage people around their passions, they are generally more likely to be receptive to your message – whether that message relates to a soft drink or teacher recruitment.

In Britain, we are lucky enough to have some of the most celebrated sporting, musical and cultural properties in the world, which could well provide the perfect platforms for Government communications. There are several examples that instantly spring to mind: professional football, and more specifically the FA, has the credibility and the reach to deliver a message of anti-obesity from a grassroots level upwards, while rugby union has clear shared values with the Ministry of Defence to land recruitment messaging. How better to showcase Britain as a destination than with the Royal Shakespeare Company, Glastonbury Festival or the Commonwealth Games?

This is not to say that traditional channels do not still have their place. In fact, there is a strong argument to the contrary. Empirical studies have shown that integrating sponsorship with other elements of the communications mix creates as synergistic effect, where the whole is greater than the sum of its parts. Indeed, sponsorship has the potential to deliver truly unique content that can  be distributed through traditional broadcast and digital channels to engage an audience that previously may have been considered hard to reach. In the private sector, many brands such as Red Bull (below), O2, and BMW have used their sponsorship assets in their ATL communications to great effect, creating truly memorable and engaging campaigns.

A regular supply of quality content will ensure that the audience remains engaged; an essential component for long term behavioural change. There are, of course, also instances where messaging needs to be released urgently, such as public health announcements when only broadcast channels will be effective and sponsorship is of little relevance. For longer term campaigns which have behavioural change  as their core objective, I firmly believe that sponsorship has a role to play.

There could be cynicism towards the Government entering into sponsorship, however, it’s important not to forget that the funds from sponsorship have the power to contribute positively at a grassroots and community level. At a time where there are widespread funding cuts across the arts and sports – maybe, just maybe sponsorship could provide the answer.

 

By on February 20th, 2013

Tags: Advertising, Alcohol, Communications, community, Consultancy, Content, Football, grass roots sport, Rugby, Sponsorship, Sponsorship consultancy, Synergy

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