What Happened

Football, gaming and music became one in a brilliant piece of cross branded content from Umbro, the official kit supplier to the England football team. In conjunction with the Sony Xperia Play smartphone, the brand helped to facilitate a groundbreaking test into whether a football video game can actually be played out in real life.

Two 5-a-side teams were kitted out in Umbro branded strips and footwear, and led respectively by England striker Darren Bent, and Kasabian lead singer Tom Meighan. Darren and Tom controlled their teams using specially modified Sony Xperia Play handsets, to send commands to their players to run, pass, tackle or shoot. Check out the video yourself to see who came out on top.

Why We Love It

In the busy world of sports marketing and sponsorship, the battle is always on to deliver content that really affects the target audience. Successful sponsorship strategies are typically based around putting the consumer at the very heart of the campaign. How can we demonstrate true relevance for our customers? What can we give them to truly engage with our brand? Above all, how can we help them to actually care about our brand at all?

In previous editions of Synopsis, authors including Carsten Thode and Tom Gladstone have touched on how brands can use their audience’s passion points to really establish a compelling conversation.  The rationale behind this strategy is robust. Delivering content that is of genuine emotional interest to your target consumer will make them more receptive to absorbing your brand’s preferred messaging. It is a tactic employed by many a brand, but very few execute this as compellingly as kit manufacturer Umbro.

Unlike brands from other industries and sectors, clothing manufacturers don’t have to take quite the same leap to establish relevance in their chosen sponsorship market. Umbro, in common with Nike, Adidas and Reebok, are quite literally part of the fabric of sport. Fascinatingly, instead of resting on the laurels of those sporting credentials, Umbro repeatedly choose to go one step further by associating the brand with another major passion point – music. In this instance, they added a third layer through immersion with the video gaming world.

The history between Umbro and music runs deep, particularly over recent years. In 2010 the brand teamed up with British rock giants Kasabian once more, in an innovative launch of the new official England change strip, set to be worn in the upcoming 2010 FIFA World Cup in South Africa. Appearing back onstage for an encore at their gig in Paris, the band emerged clad in the brand new strip, which doubled as the official unveiling of the shirt. It marked the first time Umbro had departed from a traditional football player based launch, and emphasised the positioning of the shirt as part of the culture of football fandom.

Continuing this fusion of football and music, Umbro was again in the news in the New Year. London rapper Tinchy Stryder recently revealed that his new record “Why always me?” was inspired by Manchester City striker Mario Balotelli, who revealed a vest bearing the slogan after scoring in October’s Manchester derby. Umbro were quick off the mark to collaborate with the pint-sized musician, commissioning a special edition charity t-shirt featuring the now famous phrase, available exclusively at umbroteeshop.com.

Effortlessly finding executions that enable the brand to blur the lines between sport and popular culture, Umbro continues to deliver content that touches its audience on a number of levels.

By Donald Parish on January 25th, 2012

Tags: Content, Default, Music, Sport, Synergy Loves

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It’s summertime and Festival Fever is in the air. Over the last decade the festival scene has evolved. From grungy music festivals to a broad spectrum of events to suit young and old, ‘musos’ to ‘foodies’, there is something for everyone. Entertainment options range from large scale music festivals to small boutique-style events. In cash-strapped times, when family holidays abroad are an unnecessary expense, weekends away to UK festivals and events has become favoured family entertainment at great value.

We talk a lot about ‘passion points’ in sponsorship and festival and live event partnerships offer brands the perfect opportunity to target the desired audience engaging on a personal level. And if the event or festival doesn’t exist then why not create one, specifically for the consumer, to deliver the ‘Holy Grail’ for event and experiential marketing…..the perfect brand experience that delivers results.

The Synergy experiential team has picked out some of our favourite summer events and festivals from sponsored events to events created by brands…enjoy.

What: LolliBop – The Big Bash for Little People
Where: Regents Park
When: 5th – 7th August

Described as a ‘magical land of endless fun’ for the under 10s that offers the thrills of a festival vibe but without the hassle of camping or long car journeys, LolliBop is the UK’s only festival where all of the entertainment is for children. Adults are also offered a wealth of treats including guest musicians and DJs, relaxing cocktails, tea & treatments, market stalls and a real ale festival bar.

Two brands who have seen the value of being involved with Lollibop are Britvic and Organix. At this year’s event Britvic sampled their My5 product and encouraged children to take part in fruit themed games whilst Organix used the festival to seed their recently launched Mighty Meals range amongst influential mums.

What: Taste of London
Where: Regents Park
When: 16-19 June

Fine dining transported to Regent’s Park for four days of summer eating, drinking and entertainment.  What more could you want from a festival!  With over 40 of the city’s best restaurants dishing up their finest in an unbeatable alfresco gourmet feast,  while 200 producers provide a bounty of the best food and beverages, ensuring guests sample and shop for a range of produce in the laid back atmosphere of a boutique food market.

With restaurants fashioning special menus of starter sized dishes for the occasion, including signature dishes created by chefs to specially reflect their philosophy and showcase seasonal and premium ingredients it is certainly worth the wait at the restaurants you may not usually have access to, however it isn’t cheap with dishes ranging from £3-£5, if you wish to try an array of dishes.

Sponsored by British Airways, Executive Club member (Gold and Silver) have access to the VIP Lounge, re-creation of the super luxurious airport lounges with champagne and delicious dishes from BA’s executive chefs. Other brands involved include the AEG cookery school and to celebrate the release of their brand new 508 model, this year at Taste, Peugeot launched their baking Theatre, La Pâtisserie.

When the weather is great, Taste of London is a must, however if the British Summer rain is threatening, be sure to take your Hunters and brollies as limited cover does put a little dampener on the occasion.

What: Ben & Jerry’s Double Scoop Sundae Festival 2011
Where: Clapham Common, London & Heaton Park, Manchester
When: 23rd & 24th July

This family-oriented music festival, occurring at two venues over the course of two days, draws over 40,000 fans, more than 25 acts, and of course consists of tons of free Ben & Jerry’s Fairtrade ice cream.

Perhaps the greatest appeal of this festival for children and adults alike is its ability to bring out the little kid in everyone.  With its fairground attractions, like meeting the animals at the petting zoo, playing games like Ice Your Own Cookies, and suggesting new ice cream recipe activities, this interactive event is certainly one not to dismiss.

A diverse range of music features throughout the festival, with line-ups of live acts including Maximo Park, Ocean Colour Scene, Fun Lovin’ Criminals and Gary Numan. Not only does it play host to a number of good charities and causes, but the Ben and Jerry’s Sundae Festival is also climate neutral, so you can enjoy the fun in the sun without the extra guilt!

The only downside of this tasty family experience is the risk of adverse weather conditions raining on the fun, which is sure to turn Mississippi Mud Pie into more than just an ice cream flavour. But when the sun is shining, this is a perfect way to spend a summer’s day with friends and family.

What: Bulmers Cider Garden
Where: London’s South Bank
When: 3rd-14th August

Cider lovers, this is the place for you! A pop-up bar has appeared on London’s South Bank, inviting people to soak up the August sunshine and pop open a Bulmers No 17 (Bulmer’s newest product containing crushed red berries).

The Bulmers Cider Garden is open to everyone (over 18) and offers live music curated by Festival aficionados Rob Da Funk and free samples of the fruity drink.

In addition to the music and free refreshments,   visitors can take part in a series of fun experiments to help Bulmers find the ultimate cider drinking experience and enjoy some experimental acts on the Bulmers Experimenter’s Stage.

What: The British Gas Big Dip
Where: Clapham Common, London
When: July/August 2011

In the last month Clapham Common has been transformed into an ‘urban Swim festival’. The event, the brainchild of Olympic medallist Steve Parry, is supported by British Gas and is an extension of its British Swimming sponsorship. The brand objective for British Gas is to get people together through swimming, which is central to this event.

The Big Dip consists of a pool, beach, kids entertainment and, a must for all event these days, a recycle campaign – the ‘Speedo swim amnesty’. The event is a great, reasonably priced activity for families and children to while away the hours of the long school holidays. And for British Gas, what a great opportunity to engage its customers with its brand and sponsorship campaign and a strong message of community. http://bigdip.co.uk/

What: Field Day
When: 6th August 2011
Where: Victoria Park, London, E3

Field Day is not what you could call a brand lead festival, it’s more of a gathering of ‘in-the-know hipsters’. For anyone who knows me I am certainly not one of these but a friend’s hen do gathered the girls in a sunny Victoria Park for an afternoon of dancing, fairground rides and pear cider.

Despite the trendy crowd rebuffing too much brand led activity there were a couple of partnerships of note. Firstly the organisers teamed up with The Independent as a media partner to promote tickets to the festival targeting the liberal free-thinkers. They had a stand on site near the Village Green but to be honest I didn’t see too many people reading on site. Then there was the summer festival must have – the Pimms bus. Parked up with their traditional English picket fence and picnic tables they fit right in with the central village fete area. There is certainly more that brands could bring to Field Day but I’m not so sure the audience would take kindly to a title sponsor.

What: Hackney Wicked
Where: Hackney Wick, London
When: Friday 29th July – Sunday 31st July 2011

Sandwiched between the Olympic Park and Victoria Park lies Hackney Wick – an unassuming place with the highest number of artists per capita in the world. For the fourth year, Hackney Wick puts on a 3 day East London arts festival aptly named ‘Hackney WickED’. Fuelling the existing art scene, the festival showcases work from both local and international artists through studios, mobile galleries, graffiti jams, pop up spaces, installations, live music stages and events.

Special events saw film screenings at the Floating Cinema, Films on Fridges and Folly for a Flyover. Not forgetting the opportunity to try a coracle on the River Lee with the emerging Olympic Park in background.

Described as “a post-apocalyptic world where only the artists survived” this is a festival with a real sense of community and passion for the local arts scene.

By Emily Waring on August 22nd, 2011

Tags: Brand marketing, Default, Experiential marketing, Food & Drink, Music, PR, Public relations, Synergy Loves

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Our relationships are all built on dialogue.  Talking to each other, sharing ideas, working together, creating things, discovering  new stuff,  having fun, laughing, crying, flirting, arguing – everything that makes life worth living is built on our ability to actively engage with each other.   Why should that be different from the relationships we build with the brands in our lives?

For most of its history, Marketing has been pretty much a one-way conversation – a kind of Orwellian 1984 scenario where brands tell you what they want you to know and the customer has no way of talking back (something Apple seemed to pick up on in their famous ad).  Of course, that was primarily driven by the available marketing channels which didn’t give customers a voice.

But like the hammer in the Apple ad, the digital age, and particularly the social media age (rather than the Apple Macintosh), has smashed through the barrier separating brands from their consumers.  And this starts to give us some fantastic examples of how brands are using these two-way channels to form deeper and more natural relationships with their customers.

Of course, there are lots of different roles for brands to play when fuelling this dialogue.  They can engage directly with their clients, but they can also fuel the dialogue in more subtle ways by becoming an integral part of their customers’ own conversations.  Either way, the principle is the same: give your customers a voice and enable them to have conversations with you and with each other.

Dialogue between your brand and the customer

There are many examples of brands engaging directly with their consumers.  One common form is around customer service.  Facebook and Twitter provide incredibly useful information about what customers really think about your brand.  Look for it, listen to it and do something about it.  When @interactiveamy’s pizza took over an hour to arrive, she vented her frustration on Twitter.  When the General Manager Raymon DeLeon saw her tweet, this was his response.  It’s a longish video – no need to watch the whole thing:

The famous Old Spice Man and Blendtec’s “Will It Blend” campaign are further examples of brands that respond to input from their customers with great results.  And, of course, Tippex gives you the chance to have loads of fun with their Bear in the Woods.

‘Crowdsourcing’ – actively soliciting ideas from you customers and doing something with them – is another form of dialogue which works for more than just funny marketing campaigns.

General Electric Ecomagination is an open call to businesses, entrepreneurs, innovators and students to submit breakthrough ideas for energy creation, management and use.  In addition to providing the ideas, the public also vote for their favourites.  With a pledge to invest $200m along with GE’s technical expertise to bring the best ideas to market, this is one form of dialogue that could literally change the world.

Pepsi are doing something very similar with their Pepsi Refresh project.  They are looking for ideas that will ‘Refresh the World’ with a similar commitment to funding the ideas that get the most votes from their consumers.

What is particularly strong about the Pepsi Refresh programme is how deep the conversations they facilitate flow. Not only have they created a powerful platform from which consumers can interact with the brand, the strength of the programme itself encourages consumers to build meaningful conversations with each other online, which grow into ‘real-world’ conversations (as individuals look to build momentum behind their own proposed initiatives), which culminates in a tangible legacy in an American community that consumers will talk about for years to come.

In a final example of engaging directly with your customers, Puma have just launched this Facebook App, which allows Spurs fans to play around with the design of their team’s 2011/2012 kit.  Of course, it would be even better if the fans had some input into the final design of the kit rather than simply “guessing the design” – but surely that won’t be too far away.  In fact, given the passion that football fans have for their team’s kit, and the ease with which they can speak to their fans, it is amazing that all kit manufacturers don’t get some form of fan input.  Here’s what happens if you don’t: http://bit.ly/mzWVT3.

Inserting your brand into your customers conversations

In addition to speaking directly to customers, brands can get their customers to talk about them by giving them the content or platform to fuel the conversation.

How did a Turkish Mobile Network get mentioned in 56,750 tweets (topping the Turkish trending tables for 8 days), which reached approximately 3.6 million people (in an initiative that probably cost them less than £20,000)?  Find out here.

Staying with mobile networks, Orange has also done a great job of creating a reason for fans to mention them.  In this example, which works particularly well on the back of their film sponsorships, Orange will make sure that your tweets are read out in the style of a film voiceover.  Go on, tweet your plans for this summer here.  And then of course, share it with all your friends and followers, who will receive the Orange branding.

Guinness FanFinder used a similar technique during their sponsorship of the RBS 6 Nations.  They published a massive picture of the crowd at various matches and encouraged people to find and tag themselves and their friends. With over 5,000 snap shots posted to walls via the Facebook App and an average of 130 Facebook friends per person that’s some more pretty good exposure for Guinness.

In an attempt to encourage dialogue around their new album, the Kaiser Chiefs kicked off a “create your own Kaiser Chiefs album” campaign for their latest album, The Future Is Medieval. Music fans get to pick out 10 songs from 20 of Kaiser Chiefs songs listed online, create their own album cover, buy it and then sell it online. To make it even better, for every sale of their album they will receive £1. Whilst socially engaging this campaign also pushes power onto the consumer removing them from their traditional role of purchasing products into the role of producer, giving them the chance to create their own product and sell it on to others. Thus creating a tangible benefit for the consumer for positive dialogue about the Kaiser Chiefs brand.

Finally, in a brilliant piece of work by our sister agency Jam, Samsung added considerable spice to the dialogue between tech bloggers and their audience via their “Extreme Unboxing” series of videos.

In all of these examples, the brands found an authentic role for themselves and encouraged conversations between communities with a common interest.

Where does sponsorship fit in to all this

So what does this all mean for sponsorship?  The answer is simple: passion.  People want to talk about the things that they really care about.  With all due respect to most brands, your customers are unlikely to care as much about you as they are do about sports, music, film, art, technology, the environment or activity in their community (to name but a few).  So, if you want to start a conversation with your customers, talking about something that they are really interested in is a good place to start.  And finding a shared passion with your customers is, of course, at the very heart of what sponsorship is all about.

In many ways, this blog goes hand in hand with the brilliant piece on Content written by Ben in last month’s Synopsis (definitely read it if you haven’t already) because the key to stimulating this dialogue is great content.  But, what I hope this blog makes clear is that creating great content and putting it in the right places is not enough.  It is then all about opening up the channels and fuelling the conversations that make life so interesting.

Principles of Dialogue

1. Listen to your customers, learn what they care about and value their contribution.  Actively open up two way communication channels
2. Find an authentic role for your brand (a reason for you to be there) and don’t overstep your bounds
3. Think about whether it makes more sense to talk with your audience directly or to get them to talk about you
4. Remember, this is about your shared passion – not about you
5. Have fun and be creative – remember engaging with other people is what makes life fun

By Carsten Thode on June 17th, 2011

Tags: Branded content, Communications, community, Content, Facebook, Media, Mobile, Music, Public relations, Social Media, Sponsorship, Synergy, Synopsis, Television audiences, Twitter, Viral Marketing, YouTube

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Recently, royalty has been back on the agenda in a big way – the Wedding of the Duke and Duchess of Cambridge having engaged the nation – and this got me thinking about another monarchy-related expression: content is King.

If I were to say content is King, I certainly wouldn’t be the first, and most definitely not the last. So, I’m not going to say that, because: a) it’s too obvious and b) I don’t actually happen to believe it (which is probably far more important).

Ok then, what am I going to say? Content is important, most certainly, but I happen to believe where you put your content is as equally important as the content itself. In the modern world we might call this a bromance between two Kings: medium and message.

Like it or not, we live in a world of complex communication, a place where options are almost unlimited and wherever you turn someone is trying to engage you. In the marketing world this makes our lives increasingly more appealing – how do we target someone at the right place, time and price?

Targeting has always been a science, but if you overlay that science with the art form of engagement that we as marketers all crave, we suddenly create a complicated scenario where two separate worlds collide. And this is where it begins to get really interesting.

Why am I making this point?
Well, with such a complicated world, what’s the best way to reach your audience? It’s to tap into a passion point and create a content expectation that is authentic and helps you go beyond your brand to engage; sponsorship done correctly can be a hugely effective means to achieve this goal.

Of course, this is not new but what is evolving is how we can offer content of absolute relevance.  We live in an instantaneous world and we no longer savour anticipation; that feeling of excitement of picking up your holiday snaps from the chemist, or waiting for that first phone call from a new girlfriend before the days of mobiles.  Sadly, these things are in the past, we want our content right now – we wait for no one.

New channels can be invented overnight, Apple’s iPhone campaign with the line ‘There’s an app for that‘ created an (almost) brand new channel instantaneously – and as brands and content owners we need to be prepared for these additions to an already diverse and cluttered media offering. But this brings opportunity too, as we now have the ability to target like never before.

It’s a data-driven world – so now we can reach consumers by means never previously imagined.  The digital world has enabled us to target our audience with military-like precision and this fuels huge opportunity across all sectors.

But what does this mean for sponsorship?
Sponsorship is born out of understanding of a target audience, their habits and their passion points. It is about matching people’s interests to brands and products in the most engaging of ways – through an emotive connection.  In today’s market, it presents an incredibly powerful content platform to connect with your audience. It’s certainly not a simple art, but for me every partnership strategy should put content at its heart.

Who’s doing it well?
The evolution of brand content has developed so quickly in the last few years, it’s now part of nearly every (good) strategy.  There are some great examples out there and I’ve picked out some personal favourites, but I think what makes this fascinating is the fact the content can be so different. It could be an app, it could be social or it could still be one of the more traditional routes. But, these examples all have some key common factors:

Nike – Write the Future

Nike has been a master of using endorsement for a long time, indeed the brand revolutionised the industry with the innovation of Air Jordan in the 1980s and is a strategy the still holds firm today (it was also the winner of our Greatest Sports Marketing Innovation Poll).  For the 2010 FIFA World Cup, Nike created the Write the Future campaign; a fantastic example of putting the emotion of the Tournament at the centre of the brand’s content:

Ben & Jerry’s – Fair Tweets

To promote its association with World Fair Trade Day 2011, Ben & Jerry’s has created a quite brilliant campaign to “Put your unused Twitter characters to good use”. Whenever users place a post on Twitter, the application turns any unused characters into a message about Fair Trade. It’s a brilliant cause and a really clever use of the Twitter platform, providing really valuable messaging to Fair Trade – this video explains the campaign far better than I can:

ASICS New York Marathon – Support your marathoner

For the 2010 New York Marathon, ASICS USA put content at the heart of a new, innovative, experiential campaign for the event. The campaign centered around creating personalised supporter messages for runners from their friends and family to inspire them during the race. The messages of support were captured through social media and experiences in the build up to the marathon and then the messages were triggered by RFID tags (microchips on runners trainers) during the race. When the runners run over a sensor matt it triggered a giant LED screen which played personalised video messages from friends and family as the runners run past – genius.

The England and Wales Cricket Board – Follow Us

Quite unusually for a rights holder, the ECB developed a great platform to help England fans follow the team throughout the recent winning Ashes campaign in Australia.  The campaign had two key factors that contributed to its success: a) a victorious England b) Graham Swann – who has developed not only into the world’s best off-spinner, but must also be the most talented on-screen cricketer of his generation.  His natural style in front of the camera and humorous banter helped make the films outstanding. The campaign was rewarded at the recent Sports Industry Awards, taking home the award for Best use of Digital Communication in Sport.

So, why are these great examples of content?

At the heart of all of the above campaigns is relevance; to both the brand and the audience.  Good sponsorship strategy is based on connections and in all these examples it really shines through.

Looking more deeply, we can see that five key principles ring true to each example which should be applied to every sponsorship content strategy:

But what creates great content?
Like almost everything else, great content is about innovation.  It’s about finding something that connects and resonates with your audience and providing it how they want it, when they want it.  Sure, major players in the media landscape (broadcasters and publishers) are continuing to get the lion’s share of audience, but will it always be this way?

I take an analogy I read in the Economist recently; people said the horse manure crisis in London in the 1890s would lead the city’s demise within 20 years.  What they didn’t know then, was that Karl Benz would invent the motor car which made the theory obsolete, but Karl himself was also wrong.  He claimed demand for motor cars would never get above a million because we would run out of chauffeurs.
The point being that content, in the connected digital world, is only just beginning and some of the innovations of the future could really start to shape a new world of content.  Who’s to say brands can’t lead that?

So, is content really King?
All of the examples we have looked at demonstrate creativity and innovation which for me is the common theme for success. By combing a creative approach to the key content principles it can help create a unique and relevant content strategy for your audience.  Content is a major component but it must be considered alongside context by creating a collaborative approach to medium and message.

So for me content alone isn’t King, but combined with context it can be.  I’d love to get your views?

To wrap this all up, I just had to share this. We recently welcomed Google to Engine for a discussion around the use of Google platforms and products for brands and they shared one of their favourite campaigns: Converse Domination. It’s one of the best examples of a brand putting content at the heart of their campaign and is a true demonstration of the five key principles in action. From audience understanding, to having fun the campaign truly has it all. Enjoy!

By Ben Wilkinson on May 18th, 2011

Tags: Branded content, Content, Music, Sponsorship, Sponsorship consultancy, Sponsorship consultants, Sport, Synergy, Synopsis, The Arts, Twitter

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By Adam Raincock on May 18th, 2011

Tags: Advertising, Blogging, Brand marketing, Celebrity, Default, Digital marketing, Music, Social Media, Synergy Loves, Synopsis

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What happened?

adidas launched what its calling its ‘largest ever brand marketing campaign’ and the first to feature adidas Sport Performance, adidas Originals and adidas Sport Style sub-brands together.

By using a number of their most popular personalities from across sports and culture adidas has created an impressive campaign which leads off with this ad featuring David Beckham, Lionel Messi, Katy Perry, basketball player Derrick Rose, gymnast Louis Smith, the All Blacks, musician B.o.B and top skateboarders including Silas Baxter-Neal.   The spot aims to promote the idea that when you love your game, whatever that game may be, you put your all into it.

On top of this they have delivered an integrated campaign using ground breaking 3D projection mapping at the launch and including different TV and online versions of the film.

adidas have used their YouTube channel and Facebook page to seed engaging digital content including some individual films of their ambassadors including Messi and the musician B.o.B.  The video was seeded on Messi’s new Facebook page which launched on 7th April and achieved a remarkable 7 million likes in 7 hours.  On their campaign website www.adidas.com/areyouin fans of football, skating and music can win prizes and in the US win the chance to feature in their next version of the ad to air during the MTV Movie Awards.

Why we like it?

Rather than a sport specific campaign that we often see from brands such as adidas they have utilised so many of their assets in this campaign and across a wide spectrum of sports and culture from football to skateboarding to Russell Brand‘s missus.  The campaign therefore appeals to a huge audience across many different markets.  By using the impressive 3D projection at launch and using their various digital channels adidas are showing they are at the forefront of technology, are maximising their assets and are taking their (obviously pricey) ATL campaign many steps further.

What the brand says:

From the campaign press release:

The brand’s largest marketing campaign in history showcases adidas’ distinctive presence across different cultures and lifestyles fusing the world of sports, music and fashion and is the first time the company features adidas Sport Performance, adidas Originals and adidas Sport Style sub-brands in a single campaign.

“Today’s consumers are not one-dimensional,” said Patrik Nilsson, president of adidas America.  “They live across the cultural spectrum and that’s where adidas has its edge.  The adidas brand extends beyond sports and ‘all adidas’ celebrates this breadth of passion from athletes, musicians, artists and beyond.  The new campaign allows us to create stronger, truer connections with the consumer by encouraging and celebrating a mix of interests and passions central to their lives.”

By Erica Hodges on April 8th, 2011

Tags: Advertising, Branded content, Content, David Beckham, Digital marketing, Football, Music, Rugby, Social Media, Synergy Loves, Synopsis, Tennis, YouTube

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What happened: Coca Cola have created a new music programme called, “Coca-Cola Music,” which is designed to give teens the inside track on the creation of music and the opportunity to view the industry’s leading artists at work.   As part of this Coca Cola developed the ‘24hour session’ which uses the social power of the web, to create a unique experience for the band and fans online.  In March, Coca-Cola partnered with Maroon 5 to make music history by writing and recording a brand new song, ‘Is Anybody out There’, they were the first band to take part in the ‘24 hour Session’, using ideas from their fans via Twitter to compose the song. 

Fans can now log onto Coca-Cola’s website for a free download of the song and for the first 100,000 downloads; Coca-Cola will make a donation on your behalf to The Coca-Cola Africa Foundation’s Replenish Africa Initiative (RAIN) to provide access to clean water to people in Africa.

Why We Love It: How can we not love it?! For any die hard music fan, being able to have the smallest influence in the production of one of their favourite band’s songs is a unique experience and an unforgettable one.  ‘Coca-Cola Music’ is a concept that communicates with Coca-Cola’s global audience and gives music fans access to what would normally be undisclosed.  The ‘24 hour session’ concept was activated through promotions on facebook and used twitter as mechanism to let fans communicate in real time to Maroon 5 during the live ‘24 hour session’.  Influential bloggers across 20 countries were also employed to keep followers informed and involved in the music making process.  Coca-Cola have demonstrated how powerful social media is for a brand and by having a strong presence online it enabled them to bring their global audience together and communicate to them as one.

In turn, Coca-Cola have created a unique and bespoke experience for music fans but the longevity of this concept could easily translate into other genres, such as film.  Creating 24 hours with a top film Director editing the next big block buster, would be pretty cool, right?

What The Brand Says:   Joe Belliotti Director of Global Entertainment Marketing for Coca-Cola commented, “This is the most ambitious and experimental effort in music Coca-Cola has ever undertaken. For the 24hr Session, we are deploying and developing new and emerging technologies to allow as many people as possible to be part of the event and gain insight into the creative process that goes into making great music,”

Maroon 5′s lead vocalist, Adam Levine commented. “It was a unique experience and an amazing experience, and hopefully it will go down in the Guinness Book of World Records as a crazy, weird experience that was awesome!”

By Francesca Gamble on April 7th, 2011

Tags: Brand marketing, Communications, Default, Digital marketing, Facebook, Media, Music, Social Media, Synergy Loves, Twitter

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During a 5-hour traffic delay on the way to the Ryder Cup, two Synergists entered into a debate about the greatest Sports Marketing Innovation of the last 50 years. What started in the back of the car, turned into our own private mission to find the answer. We invited suggestions from the public, debated the merits of each suggestion, invited guest bloggers to put their case forward and finally put the resulting short-list to a vote. And according to you, the biggest Sports Marketing Innovation of all time was Nike’s deal with Michael Jordan.

The deal went beyond mere endorsement and created a product line purely around the player, whilst defining the relationship between corporate organisations and sports stars. According to Charlie Brooks, the communications director of Nike “…It has helped define the way the Nike brand, and the industry overall, has behaved ever since in terms of sports marketing and creating athlete signature products…”

It’s staggering, if the stories are to be believed, that Jordan originally didn’t even want to meet with Nike execs to cut a deal. The company’s association with MJ created a brand in Air Jordan that generated some of the most memorable advertising creative in recent years, with ‘Wings’ still one of the most popular posters ever printed. Almost a decade since he last played, the Jordan brand has grossed over $1 billion in sales, representing around 5% of Nike’s total revenue, with the “Jumpman” adorning the shoes of kids for whom Jordan has only ever been a YouTube myth. Wouldn’t you want to be a part of that?

So, there is no doubt that we found a worthy winner…but at Synergy, that just triggered the next question. What next for superstar endorsements? Is this still a winning sponsorship strategy?

From the earliest days of advertising, the stars of the day have been employed to strengthen the promise of a brand. Whether it’s the testimonial of actress Lillie Langtry for Pears Soap, or that of US President William McKinley for his Waterman pen – both before the turn of the 20th century – we’re not talking about a new art, just one that has evolved over time.

That said, apparently, using a celebrity doesn’t guarantee success. According to research carried out by US-based firm Ace Metrix, in 2010 almost 15% of advertising in the US involved celebrities, at an estimated cost of $50 billion. And of that number, nearly 20% of commercials indexed negatively versus the advertising norm. With four out of the top five culprits from the world of sport, several UK publications suggested this as sounding the death-knell of deals for major sporting names like David Beckham.

Of course, this is partly explained by the fact that two sporting superstars for whom 2010 had hardly been a year to remember, featured heavily in this list: Lance Armstrong was accused by his former team-mate Floyd Landis of taking performance-enhancing drugs, whereas Tiger Woods, well, you don’t need me to tell you about his 2010. What this demonstrates is the height from which an icon has to fall, even if, in the case of Armstrong, the pedestal is still structurally intact.

The fact is that consumers are now a savvier bunch and it is easy to pick out where a celebrity is simply a hired hand lending stardust to a brand.

Looking at the advertising that best resonated with US consumers last year, we can see that celebrities need to bring an authenticity that is impossible to manufacture. Oprah Winfrey’s traffic safety campaign represented three out of the top four strongest performing creatives. A very ‘Oprah’ endorsement. George Clooney, another celebrity with integrity, unquestionably plays his own smooth self in Nescafe’s commercials, although it’s definitely more than just an address to camera. Turning this on its head, Kevin Bacon’s commercial for Logitech (where he brilliantly plays a Kevin Bacon-obsessed superfan) is in no way a Bacon endorsement of their specific product, but a means of connecting the brand with humour and charm often missing from the category.

This is where sponsorship begins to play a greater role for companies looking to connect with a consumer, a market or a movement. It’s about a brand in alignment with an individual. What develops is a symbiotic relationship where brands have as much to gain as they have to lose…arguably more.

Nike, of course, has since repeated the trick with Tiger Woods. Why didn’t Nike cut Tiger loose last year? Well, whilst his behaviour disappointed fans and sponsors alike, there’s no denying that he represented a longer game to the sporting giant. And his relationship with Nike is deep and authentic. Prior to Woods’ endorsement of Nike’s golf range in 2000, Nike owned approximately 1% of the global golf market. Following Woods’ signing, Nike Golf acquired approximately 4.5 million customers and in 2008 posted revenues of $648 million – a direct result of the Tiger who came to tee. Estimates suggest that even the 100,000 or so consumers that left the brand in the wake of his extensive indiscretions never actually defected to a competitor, impacting instead a net loss on the golf industry as a whole.

So, authenticity is key. In an attempt to find it, a new avenue has been explored by brands over the past couple of years: offering the celebrity more than just cold hard cash, but a job.

Arguably the most successful proponent of this is adidas with their appointment of designer Stella McCartney as its creative director in advance of the London 2012 Olympic and Paralympic Games. An appropriate relationship that, suitably leveraged, will provide adidas ample reward in 2012, but, critically, one based on her skillset and day job. Need to demonstrate an ability to actively shape their employer’s brand and bottom line, whilst still connecting with the target consumers. Jamie Oliver and Sainsbury’s, Kate Moss and Topshop, Dr Dre and Monster headphones – all examples of motivated individuals working to deliver tangible value back to their paymasters.

In a slightly more worrying turn of events, the role (or rather title) of creative director provides an opportunity for companies to steal genius (or perhaps more realistically, borrow talent) from a heavily focus-grouped ‘next best thing’.

Intel has shown the world that it likes (black eyed) peas with its chips, having signed up the ubiquitous Will.i.am as their own ‘director of creative innovation’, where he plans to work with scientists and researchers to “collaborate and co-develop new ways to communicate, create, inform and entertain”. Well, if it keeps him out of the recording studio, I’m all for it.

Mr i.am’s work placement comes hot on the heels of icône du jour Lady Gaga, who in 2010 announced she had bagged a role at Polaroid as the brand’s creative director. Here she was “fairly involved” in merging the company’s two mainstays, cameras and sunglasses into (wait for it) a pair of camera sunglasses. One might suggest Ms Gaga was chosen by Polaroid as a 1980s throwback with the ability to deliver an instant reaction, but there’s a definite risk that they have instead simply secured a cheap imitation that fades after prolonged exposure.

It is clear that giving a celebrity a job is no guarantee of authenticity. In a world permeated by the insidious creep of celebrity wannabes and casually eroded by salacious A-Z list gossip, ambivalence is a perfectly understandable reaction from consumers to all-star overkill. Similarly, people believe in sports stars – they are heroes to fans young and old, and as such have a duty of responsibility that for many is beyond their reach.

Celebrity endorsement can still be a winning strategy. But the rules are very clear: without authenticity a brand will simply shed its celebrity skin.

By Jonathan Izzard on March 17th, 2011

Tags: Advertising, Brand marketing, Default, Golf, Music, Olympics, Sponsorship, Sport, Synopsis, Team GB, Television, What's the Greatest Sports Marketing Innovation?

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What happened? London’s iconic rock venue, the 100 Club, was all set to close earlier this year – until über trendy footwear brand Converse put their best foot forward and stepped up to the plate. Due to rent increases on Oxford Street, the club, which has hosted the likes of The Clash and The Sex Pistols was threatened with closure – despite holding the title of the oldest live music venue in London, hosting acts on the same premises since 1942.

In stepped the shoe manufacturer, whose urban credentials already make them suited to the partnership, with a relatively low-key sponsorship investment, that saved their bacon.

Why we love it: A subtle approach to sponsorship, without a branding board in sight. Converse have taken an investment stake in the club, which was set to close despite vociferous protest from fans via social media, such as the ‘Save the 100 Club’ Facebook page (19,000 fans) and Twitter stream (884 followers). Converse, always a brand looking to tap into the zeitgeist of youth and maintain its independent cool factor (despite its more corporate Nike ownership), have been smart in their sponsorship of the club.

No flashy branding, no title sponsorship, no name-changing – the club will remain independently owned and, at least according to the press release, brand-free. Converse followed traditional sponsorship methodology – pinpoint a passion point of your consumer and put your brand at the heart of it – but are activating it in a very modern way: with subtlety and genuine investment in their fans’ heartland. Social sponsorship at its best.

What the brand says: A statement released by the shoe manufacturer revealed its reasons behind the move: “Converse and the 100 Club both share a love for music and this partnership is a great opportunity to reunite the 100 Club with a generation who experienced history inside its walls, as well as introduce it to a new generation with a vow to bring the best in music to its legendary stage.”

By Lucie Bartlett on March 17th, 2011

Tags: Fashion, Music, Naming Rights, Sponsorship, Synergy Loves

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Yesterday, FIFA announced the stellar line-up – an array of international and African artists – for a ‘Kick-Off Celebration Concert‘ in Soweto on June 10 to mark the opening of the 2010 FIFA World Cup in South Africa. Predictably, the story generated worldwide coverage. But I couldn’t help feeling that FIFA has got its PR strategy on this wrong, and could learn something from the Olympic Games.

Shakira and Alicia Keys will help kick-off the 2010 FIFA World Cup

Back in February, I blogged from Vancouver on what a huge story the Vancouver 2010 Opening Ceremony became in the week leading up to the ceremony itself. This was because the VANOC took the opposite approach to FIFA, by deliberately not revealing details of who would be performing in the Opening Ceremony, or indeed anything about what the show would be like – which naturally generated a tidal wave of media and consumer speculation and discussion, and made the Opening Ceremony one of the most eagerly-anticipated events I’ve ever encountered.

Bryan Adams and Nelly Furtado performed “Bang the Drum” at the 2010 Winter Olympic Games opening ceremony

My mind went back to this when FIFA made their announcement yesterday, and I couldn’t help but feel that FIFA has missed a trick by announcing their line-up. Had they adopted the approach taken by VANOC, I’m sure it would have created the same level of buzz and anticipation that we saw in Vancouver – maybe even more. Sure, there will be buzz around the FIFA gig, but nowhere near as much as there would have been if we didn’t know who was going to perform.

By Tim Crow on March 18th, 2010

Tags: Football, Football Sponsorship, Music, Olympic sponsorship, Olympic sponsorship consultants, Olympics, Public relations, Vancouver 2010, Winter Olympics, World Cup

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