
When I tell you that I’m a big fan of Chrome, relax, I’m not hinting that anyone get Westwood round to pimp my ride – I am rather referencing Google Chrome, the web browser launched in late 2008 by the ubiquitous internet behemoth.
Having used it as my default browser since downloading the programme over a year ago, I’ve since installed it on my home PC and laptop, as a welcome break from Internet Explorer. I realise that I’m not the first person to break convention here, with any Mac users out there, along with the more technologically savvy, already well aware of life after Microsoft when browsing the web, with Safari – Apple’s own browser – and Mozilla’s Firefox, the main contenders for IE’s crown in the years BC (that’s Before Chrome); however, December 2009 finally saw Google’s new window onto the web overtake Safari’s hard-won market share. No mean feat, a year after launch.
This leaves the stats from December 2009 looking something like:
1. Internet Explorer - 62.69%
2. Mozilla Firefox - 24.61%
3. Google Chrome - 4.63%
4. Safari - 4.46%
5. Opera - 2.93%
6. Netscape Navigator - 0.32%
7. Various others - 0.68%
(Source: Market Share)
This may not look too significant a shift, although given that this % represents around 40 million users, and that Internet Explorer’s global usage dropped by almost 7% last year (from 69.23% in Feb 2009), you might start to appreciate the long-term machinations of Messrs Page and Brin, and how these might impact on one William Henry Gates III in the war of the super-rich supernerds.
In quite a major move for the brand, Google has even been running an offline ad campaign publicising Chrome. Commuters at Oxford Circus may well be familiar with both the posters and digital escalator creatives drawing attention to the ‘fast, new browser, made for everyone’. Indeed, in the lead-up to Christmas, Google engaged in another rare piece of ATL, with a Metro wrap (you may have seen this repeated last week), as well as a call to action for people to make Chrome one of their Xmas gifts to a loved one, via the www.givechrome.com website. Well, it’s better than a pair of socks.
This activity certainly translated into curiosity amongst web users, with searches for Chrome overtaking Internet Explorer for the first time ever, which Google – or its media department – would doubtless argue contributed to its rise in the browser rankings that very month.
So, what’s good about the product? Well, it’s very clean, clear, fast and free; you can have lots of different web pages running at the same time with no drag, and if any particular page crashes, Chrome simply shuts down that tab, rather than the whole browser. I’d definitely recommend it, although the programme is still not a catch-all: certain Microsoft plug-ins are incompatible with Chrome (hmmmm, how unexpected), making it difficult to use some online applications such as the SkyPlayer. For everyday browsing of the internet, however, it’s fantastic.
Other than the slow burn process of accruing new advocates and users, what next for Google Chrome? The answer is actually slightly more ambitious than you might think, with Google now moving further into Microsoft’s back yard through the development of the Google Chrome OS (Operating System). Whilst it’s still a way off, with an official release scheduled for the latter half of 2010, the concept is remarkably different to the traditional Windows offering. As outlined by company chiefs at Google HQ in November last year, the OS is designed with a focus on three user requirements: ‘Speed…Simplicity…Security’, achieving its aims via a radical approach: to all intents and purposes, Google Chrome OS only works when you are online.
What the hell? So I’ve got to be online for my PC to work, you say? Well, sort of.
Although this may sound pretty restricting, Google are not setting themselves the challenge of beating Microsoft at its own game, but rather carving up a piece of the action for themselves, namely through appealing to the burgeoning netbook market. Sales of these small, light, web-friendly PCs were up 103% in 2009, and with decreased price points and increased wi-fi availability, this trend looks to continue. To date, the concept has received a mixed reaction: for the always-online professional netbookers out there, Google are preaching to the converted, with a promise of a system that will be ready to surf the web within seven seconds of power-up; plus they won’t need to store all their docs on their hard disc, with data instead stored remotely and accessed via the web. Google aren’t the first to use a ‘cloud’ system, but probably are the first to take the concept of virtual storage for mobile PC users to such a commercial extreme.
From starting life as the cleanest, fastest and most efficient way to find what you need on the internet, Google has, in an incredibly short space of time become part of our culture, our very vocabulary. And in today’s information age, there appears to be no stopping them: news, video, mail, maps, photos, phones, toolbars, Trends, translation, into China (and out again?) – and we search, and we search, and we search…
By Jonathan Izzard on January 19th, 2010
Tags: Advertising, Brand marketing, China, Digital marketing, Media





Chrome is OK. Of course it’s light years ahead of IE, but I can beat IE as a user experience by walking around my local library so that’s not saying much. The reason why – with Safari and Firefox also installed on my Mac, I keep Safari as my default browser, is because I care about looks. Chrome ain’t the prettiest, and until it is, it won’t usurp Safari’s place in my heart.
Of course, the real test comes when you try to use a new browser to perform certain tasks using add-ons, plug-ins and peripherals built for use on the web: not all of them can. Example: I have Garmin sat nav (for my bicycle). I love it. Great gadget. But if I want to upload routes to my website, to share with my mates, I can only use Firefox or IE. Garmin does not make plug-ins for Safari or Chrome and I guess, looking at your market share figs, that it’s not economical to do so. How many other companies feel the same? Is this why IE remains dominant (as well as, of course, the painful ignorance of the masses)?
When Chrome works with my Garmin, then it will have arrived…