Archive for February, 2010

Tiger Woods and sponsorship: most got it wrong, but not Synergy

woods

Having just returned from two weeks at the Vancouver 2010 Olympic Games, I’m still catching up with my UK reading. So it was that I turned last night to the February 10 edition of Marketing magazine, and an article on sponsorship by one of my favourite columnists, Mark Ritson, on which I really have to comment. Here’s why.

In his characteristically forthright style, Mark lambasts the sponsorship industry in general and a number of people in particular for predicting that Tiger Woods’ travails would not damage his image and endorsement deals:

‘Then there was the scandalous inability of an array of experts to predict correctly the impact of Woods’ misdeeds on his sponsorship deals…If ever we needed proof that most pundits in the world of sports sponsorship and celebrity endorsements are buffoons, here it was, in spades. This is one thing they are supposed to know about, and they managed to be 100% incorrect in the assessments. Not just wrong, but dead wrong.’

I’m not about to defend the industry, or the people Mark names and shames. What I am here to do is point out that Synergy did call the Tiger situation correctly. On December 12 last year, the day after  Tiger announced he was taking an indefinite break from golf, I made the following post on Twitter:

‘Tiger’s move will play well in the media. It also makes it easier for his sponsors to quit – or to stay. Most will quit: Nike will stay.’

Time has of course proved me right. I’m not sure whether Mark is on Twitter – and if you want to follow me Mark, you’ll find me there as @synergytim, along with numerous other Synergists – but I’ll give him the benefit of the doubt that he had Synergy in mind when he said ‘most’ – ie not all – pundits called the Tiger situation wrong!

By Tim Crow on February 25th, 2010

Tags: Golf, Sponsorship, Sponsorship consultancy, Synergy, Tiger Woods

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Home thoughts from abroad: from Vancouver 2010 to London 2012

Vancouver Olympics Opening Ceremony

I’ve been with Synergy clients and colleagues here in Vancouver for over a week now taking in the 2010 Olympic Winter Games. This is the seventh Games I’ve attended, and as always it’s been a fascinating experience, but this time with a heightened sense of importance and uniqueness, because we’ll be applying the insights we develop here for our clients to their London 2012 sponsorship strategies.

With this in mind, here are a just a few examples of how the Olympics has played out here in Vancouver and Canada, with some thoughts on the associated implications for London 2012.

1. The Weather

This has of course been a major theme in the Vancouver 2010 story, both around the world and here in Canada, with the effects of one of the warmest winters ever in BC impacting heavily on the events in Whistler and Cypress Mountain. But it’s been less of an issue here than you might expect, because so many major events – in particular ice hockey, of which more later – are being staged in indoor venues in the Vancouver metropolitan area.

Whilst the weather is of course a much less critical factor in the summer Games than in the winter edition, there’s no doubt that a wet summer in two years’ time – and let’s face it, a wet summer is hardly a rare event in the UK – would have a major effect on the overall image and experience of London 2012.

2. Olympic Scepticism

Vancouverite scepticism is not getting in the way of the party, but it’s always there in the background. Games-time has brought with it a huge surge of excitement and celebration, but there is a palpable undercurrent of scepticism about the effects and benefits of the Olympics here. It’s characterised by what Vancouverites would be the first to admit is their opinionated mindset, and framed by Canada’s proud tradition of free speech. I’ve experienced it every day, face-to-face, in the news and in social media, across a wide spectrum of topics, such as Government policy, the economy, tax, house prices, and travel disruption.

Recognise any similarities with the UK?

3. The Opening Ceremony

Fuelled by a tidal wave of rumours and a surprising lack of leaks from inside the dress rehearsals, last week everybody here was talking about the opening ceremony, in particular who would perform (apart from Rush, most of the rumours I heard turned out to be true) and who would light the Olympic flame (who else could it have been but Wayne Gretzky). The post-ceremony debate was equally fascinating. Whilst the consensus was “brilliant show” (and it was – the minor technical problems did not detract at all) there was also a significant debate about to what extent the ceremony truly represented Canada.

gretsky

We’ll see exactly the same things happen in the UK around the London 2012 opening ceremony: indeed if anything, the pre-show rumours and the post-show debate will be even more intense.

4. Bad Luck, or Bad Games?

Although every Games has its problems, Vancouver 2010 has of course already had more than its fair share. They have ranged from the unfortunate to the tragic and – depending on your point of view – resulted from either misadventure or mismanagement. Inevitably this has become a major media theme worldwide, with the most strident criticism of IOC and VANOC coming from the UK, as well as some early – some would say too early – comments by UK journalists that this is ‘the worst Games ever.’

The Canadian media and Canadian consumers aren’t denying that there are problems – quite the reverse. But it’s hardly surprising that many have reacted furiously to some of the more extreme criticism from the UK. If London 2012 comes in for similar criticism from another country’s media, we’ll see exactly the same reaction in the UK.

5. In Canada, It’s All About Ice Hockey

Ice Hockey – just ‘Hockey’ here – is king in Canada. Think football in the UK, cricket in India or gridiron in the USA in terms of its dominant popularity. And so it follows that for Canada, this games is going to be defined by whether or not Canada wins the hockey gold medal. Of course, every Canadian success is going to be a cause for national celebration, as it was when Alex Bilodeau won Canada’s first-ever gold medal on home soil – an occasion I was lucky enough to witness at first hand – in the freestyle skiing moguls. But hockey is what really matters. So it was that on Tuesday night, after Canada beat Norway, the energy and noise in the streets and the bars of Vancouver went way up, to the levels we see in the UK when England play a big FIFA World Cup or UEFA Euro match.

 

Will London 2012 be different in the UK? Yes and no. We’ll see, I’m sure, huge support for all of Britain’s athletes, and national celebrations when a gold medal is won, particularly in the blue riband events. But although medal success will definitely be a key measure of how UK consumers judge the success of the Games, the focus will be spread across most of the Olympic sports rather than just one.

By Tim Crow on February 18th, 2010

Tags: London 2012, London 2012 sponsorship, London 2012 sponsorship consultants, Olympic sponsorship, Olympic sponsorship consultants, Olympics, Vancouver 2010

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Social media as the journalists’ source

Whilst browsing Twitter last night, I came across an interesting survey, via @mediaguardian, on journalists’ treatment of social media as a source. The US survey conducted by Cision and The George Washington University is based on responses from 371 journalists, almost half of which have spent over 20 years working in the industry. It reports that 56% of reporters and editors believe social media is important for reporting and producing their stories and cites blogs as the major source with networking sites like Twitter and Facebook in second place.

The inclusion of user generated content, from YouTube, to substantiate media reports has become an established practice – highlighted so evidently through the use of bystanders’ videos of the police assault on Ian Tomlinson during the G20 protest. However, the use of information taken from other social media sites seems to be moving things forward a stage.

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Predictably, of the journalists that acknowledged using social media as a source, the vast majority (84%) admitted that they treat the information taken from these sites as more cautious and less reliable than traditional media. Whilst on first reading that might seem sensible, surely this depends on the context in which they are planning to use the information taken from the ‘source’.

I’m not sure that anyone that regularly contributes to blogs or social networking sites would propose that their daily tweets and posts be considered as ‘fact’. In contrast, I would suggest that the purpose of consulting social media should be to add colour to a report by drawing on different people’s opinions to shed light on any given subject, rather than providing the ‘facts’ themselves.

From my own experience in PR, I can happily admit to being a source for a journalist on more than one occasion via Twitter. From a combination of my own posts about the projects I’m working on and following a number of relevant journalists, I’ve managed to set up a number of stories in press. Rather than the content of posts being used as content, they instead highlighted a common interest and shared goal which made me the source. Certainly from my world, social media is becoming an increasingly effective and common way of communicating with journalists.

My advice to the 46% of journalists that don’t consider social media to be important in their line of work would be to give it a go. It won’t tread on the toes of your reliable, traditional sources, but it might just provide you with access to additional resources, colour and opinion than the ‘facts’ on their own could offer.

By Kelly Russell on February 16th, 2010

Tags: Blogging, Public relations, Social Media, YouTube

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BMW appoints Synergy for London 2012

Synergy’s appointment as BMW’s strategic London 2012 sponsorship agency is covered by Sport Industry Informer (click here) and Marketing Week (click here)

By Synergy on February 15th, 2010

Tags: Press Clipping

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How I made it: Karen Earl

The Sunday Times profiles Synergy’s Chairman Karen Earl. To read the article, click here

By Synergy on February 8th, 2010

Tags: Press Clipping

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FIFA shows red card to unofficial brands

Tim Crow comments in Event magazine on ambush marketing at the FIFA World Cup.  To read the article, click here

By Synergy on February 3rd, 2010

Tags: Press Clipping

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The next dimension in TV viewing?

3d-specs

The King of the World is dead, long live the King of the World.

You have to hand it to James Cameron: at $1.88billion in takings to date, his 3D epic Avatar is officially the biggest box office ticket of all time. And having taken only six weeks to eclipse the record set by Titanic, JC’s last feature film, this is likely to be just the tip of the iceberg.

Yes, the world and his wife (and their three children, plus extended circle of friends) have queued up at cinemas to see Avatar: whilst it’s not perhaps a film for everybody, it has nonetheless garnered some strong reviews, and, 3D effects aside, features some of the best CGI ever used in medium. The spectacle in 3D, however, elevates Avatar beyond movie to experience, drawing the audience into Cameron’s alien world of Pandora without simply resorting to the customary “oh, that was the 3D bit” camera pans. Not all 3D films can claim to do the same.

Avatar is a 3D success because the extra something this technology brings makes us believe it more, enriching the immersion and further suspending disbelief. The question is, how to monetise this on a more regular basis, as opposed to only once every 15 years, when Mr Cameron decides to take us one step beyond?

sky-3d

Naturally, the answer came in the form of the ever-inventive Sky, with Sky Sports’ first foray into 3D programming the live coverage of Arsenal vs Manchester United last weekend. For those lucky enough to be in one of the nine bars across the UK to feature 3D screens – well, if you’d call ‘lucky’ being reciprocally filmed by Sky Sports looking like the rejects from a Buddy Holly casting session – the experience was mixed. The customary Sky Sports graphics, player line-ups (where a sense of depth and perspective is inherent to the camera view) and wide angle shots from behind goal were suitably impressive; however, the third dimension was not the totally eye-popping revolution many were imagining.

To be fair, Sky does spoil the viewer: with up to 20 cameras tracking the game in regular Ds and lovely High Definition crispness for those willing to pay an extra tenner a month – it’s hard to say whether the final spectacle of 3D could ever match up to our expectations. It’s no massive surprise that this was basically a glorified experiment by the broadcaster – football may not be the ultimate sport to benefit from an extra dimension, versus, say boxing, rugby, or even golf – but the fanfare of such a world’s first certainly captured the public’s imagination, leaving viewers hungry, or at least peckish, for more.

Whatever the future holds for in-home 3D, it’s clear that from a sporting perspective, as James Cameron understands, the extra dimension needs to add something to our experience, to give something back, with Sunday’s experiment representing a small step in furthering Sky’s opinion on exactly how it plans to achieve this.

By Jonathan Izzard on February 2nd, 2010

Tags: Barclays Premier League, Branded content, Broadcast sponsorship, Experiential marketing, Football, Football Sponsorship, Manchester United, Media, Sport, Television, Television audiences

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